Ratings based on 143 Verified Reviews

4.6 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Great facilities and gorgeous location

Posted Jul 18, 2017
Staff were very professional. Grounds were very well maintained. Our apartment was in excellent condition. Great facilities - washer/ dryer, kitchen equipment, WiFi.
Comment from Hotel Management
Jul 24, 2017 by Steve and Sandra Sargent, Hotel Management
Hi Robinson, Many thanks to you for taking the time to provide feedback on your recent stay with us here at Mariners North. I am so glad to hear that you enjoyed your stay with us and that the apartment was perfect for yourself. We hope to have you stay again in the near future! Many Thanks, Steve and Sandra Sargent. Managers.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Amazing view

Posted Jun 3, 2017
Pros: Its position, the view, tennis court and swimming pool
Cons: No
Location: Close to banks, supermarket and the beach
We stayed for a week for a family wedding. 6 of us in a large enough apartment not to fall over each other. the apartment block is in a perfect position for visitors to the area, walking distance to most places...very helpful staff, great facilities and an amazing view. we would return.
Comment from Hotel Management
Jun 5, 2017 by Steve and Sandra Sargent, Hotel Management
Hi Runner, Many thanks for taking the time to provide us with lovely feedback on your stay with us recently. I am so pleased to hear that you enjoyed your stay. It certainly is great to hear that our beautiful views and central location made your stay all that much better. Thank you for your comments about our staff, I will be sure to pass them on. We hope to see you again very soon in Townsville. Many Thanks, Steve and Sandra Sargent Managers.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

fantastic stay

Posted Apr 15, 2017
Pros: The view, location, the room sizes, 2 balconies.
Cons: The free wifi was limited to 2 gig per day, the shower pressure was just ok, aside from that everything was perfect
Location: Everything you need is close, the marina and ferries, the strand, a coles supermarket is a 10 minute walk.
Amazing to get get a room upgrade to a 3 bed room on the 8th floor with views to both the sea and marina. A wonderful room, huge kitchen. Loved sitting on the balcony with view of the sea eating breakfast. Very colse to the strand for long walks.
Comment from Hotel Management
May 26, 2017 by Steve and Sandra Sargent, Hotel Management
Hi Adam, Many thanks for taking time to review your recent stay with us. I am pleased to hear that your stay was great. Our beautiful ocean views and central location definitely do make a difference, which I am glad to hear has made your stay that much better. We hope to see you back in Townsville in the near future! Many Thanks, Steve and Sandra Sargent Management.
5 out of 5
by Kylie

Awesome stay!

Posted Apr 5, 2017 on Hotels
It was a pleasure staying at Mariners North. It was in a convenient spot, awesome view and excellent amenities. Would definately stay there again.
Comment from Hotel Management
May 25, 2017 by Brett, Hotel Management
Hi Kylie, Thank you for taking the time to provide us with feedback on your stay with us recently. I am so pleased to hear that you enjoyed your stay with us, and that the beautiful ocean views and central location made your stay that much better. We look forward to seeing you in the near future. Many Thanks, Steve and Sandra Sargent Management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly positioned

Posted Mar 21, 2017 on Wotif
These apartments are perfectly positioned with easy access to both the Strand and the main city. Rooms were clean and comfortable with only minor complaints such as squeaky ceiling fans and a broken shower mixer. Well appointed kitchen was fantastic for our young family enabling as to prepare meals easily when preferring to eat in.
Comment from Hotel Management
Mar 23, 2017 by Brett, Hotel Management
Thank you for providing us with feedback regarding your recent stay. We have inspected the shower & will be installing a new mixer, our apologies for the inconvenience. Great to hear you put the kitchen to full use. All The Best Brett Thompson Owner Operator
3 out of 5
by Sandy

Would not recommend paying more for executive unit

Posted Mar 16, 2017 on Hotels
However, despite paying more for the executive 2 bedroom unit, we were given one which had bathrooms and floors like the normal unrenovated units. When we mentioned it, the lady was unable to give us the right room type that day but offered to move us the next night, however wanting us the clear out the next morning. This was a huge hassle for us as we had refrigerated goods and a toddler. We ended up staying in that unit. I would not recommend paying extra for the executive units! Otherwise the place was clean and in a good location.
Comment from Hotel Management
Mar 23, 2017 by Brett, Hotel Management
Hi Sandy, I can recall your recent stay & we certainly provided you with an executive apartment. This apartment has been refurbished & is of a high standard. All of our apartments offer different furnishings. You requested a specific apartment which was displayed on our website, & it was available the next day. We apologize the apartment was not up to your expectations. Kind Regards, Brett Thompson Owner Operator
5 out of 5
by Dora

Great Apartment with fantastic amenities

Posted Mar 6, 2017 on Hotels
Fantastic stay, great apartment with amazing views.
Comment from Hotel Management
Mar 23, 2017 by Brett, Hotel Management
Hi Dora, Thanks for the terrific rating, satisfying to hear you had a great stay. All The Best, Brett Thompson Owner Operator
4 out of 5
Recommended
for Families
by A verified traveler

Great apartments, great location.

Posted Feb 13, 2017 on Wotif
Pros: Brilliant location and very clean modern apartments - balcony looking out to beach/ocean was beautiful.
Cons: very hard beds and pillows.
Great apartment, great location - had 2 bedroom on ground floor so privacy not great as people walked past. Only problem was the beds, very hard and pillows even worse. Also be prepared to clean up before you leave e.g. empty garbage and clean and put dishes away (however dishwasher makes life very easy).
Comment from Hotel Management
Feb 15, 2017 by Brett, Hotel Management
Thank you for your candid comments, We certainly have a great location. Feel free to contact me & advise your apartment number so we can inspect the bed & pillows. It's great to hear you enjoyed your stay.
5 out of 5
by Maurice

Posted Feb 10, 2017 on Hotels
Managers were very helpful & made our stay very comfortable.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Hi Maurice, Great to hear we made you welcome & that you enjoyed your time at Mariners North. All The Best Brett Thompson Owner Operator
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location,

Posted Feb 5, 2017
Great Location, would highly recommend and will be returning
Comment from Hotel Management
Feb 7, 2017 by Brett, Hotel Management
We appreciate the recommendation.