Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool


This family-friendly South Townsville hotel is located near the beach, within 1 mi (2 km) of ReefHQ Aquarium and Magnetic Island Ferry Terminal. Castle Hill is 2 mi (3.2 km) away.

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Self parking is free. Other amenities include a bar/lounge, WiFi in public areas, and a meeting room.

Room Amenities

All 104 rooms feature kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers and balconies are standard, as are TVs with cable channels.

Hotel Amenities

Hotel Amenities

Oaks M on Palmer features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

This luxury hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

  • Bar/lounge 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Front desk (limited hours) 
  • Laundry facilities 
  • Luggage storage 
  • Number of floors - 11 
  • One meeting room 
  • Outdoor pool 
  • Restaurant 
  • Total number of rooms - 104 
  • Tours/ticket assistance 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 
  • Year Built 2008 

Family Friendly Amenities

  • DVD player  
  • Kitchenette  
  • Laundry facilities  
  • Microwave  
  • Outdoor pool  
  • Refrigerator  


Available in all rooms: Wireless internet access ( 18.00 AUD per 24-hour period ), Wired internet access ( 18.00 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 18.00 AUD per 24-hour period ), Wired high-speed internet ( 18.00 AUD per 24-hour period )


Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Cable TV service 
  • Cookware, dishware, and utensils 
  • Cribs/infant beds (surcharge) 
  • Desk 
  • Dishwasher 
  • DVD player 
  • Hair dryer 
  • Iron/ironing board 
  • Kitchenette 
  • Microwave 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Shower only 
  • Stovetop 
  • Television 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Oaks M on Palmer has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Skydiving nearby 
  • Boat tours nearby 

Hotel Policies


Check-in time ends at 11 PM

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 20 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Deposit: AUD 150 per stay
  • Crib (infant bed) fee: AUD 20 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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