Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Maria from Melbourne

Excellent affordable hotel

Posted Apr 29, 2015 on Hotels
Room and hotel were very clean, room was a good size. Bed was comfortable. Staff were friendly and helpful. Great location. Highly recommend the hotel restaurant Table 51, great food and service.
Comment from Hotel Management
Jul 3, 2015 by Paul, Hotel Management
Dear Maria, hank you for taking the time to review Park Regis Anchorage. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward! We certainly look forward to welcoming you back at Park Regis Anchorage Stay Well, Rose Banfield
4 out of 5
Recommended
for Couples
by Aron from Melbourne

Good low budget option

Posted Apr 9, 2015 on Hotels
We stayed here for 2 nights and it was fine for that period. It's a little dated and the carpets had stains on it so it could do with bit of a clean. The bed was comfortable, the air-con worked and the bathroom was fine.
Comment from Hotel Management
Apr 10, 2015 by Paul, Hotel Management
Dear Aron, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. Please note that we are in the stage of having all carpets cleaned and this should be completed in the next couple of weeks. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager
3 out of 5
by A verified traveler

Posted Mar 22, 2015
The room was okay, but it smelled like onions. The from desk closed at 4:30pm so there was nothing I could do about it.
Comment from Hotel Management
Apr 10, 2015 by rose, Hotel Management
Dear Guest, Thank you for your feedback regarding your recent stay with us. Please note that the Manager lives onsite there were to be any problems after the office is closed. Just pick up the phone and dial 9. If we had been informed of the problem with the room we would have been more than happy to room move you. Kind Regards Rose Banfield General Manager
5 out of 5
Recommended
for Families
by Lee from Bowen

Clean, tidy, great location and affordable.

Posted Mar 14, 2015 on Hotels
Clean, tidy, great location. Will be back. If you pay at the hotel via credit card expect a credit card fee 1.5% visa/mc & 3.5% Amex. The rate was still good even with the fee. If your after a stop over, give this Hotel your consideration.
Comment from Hotel Management
Jun 13, 2015 by Paul, Hotel Management
Dear Lee, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager
4 out of 5
by Graeme from Australia - NSW - Sydney

Posted Mar 8, 2015 on Wotif
Pros: Proximity to food establishments
Cons: No hot water to bathroom handbasin
Location: Great
Facilities: Everyday; Value: Acceptable price; Service: Polite; Cleanliness: Nice;
4 out of 5
Recommended
for Personal Event
by Rob

Posted Mar 7, 2015 on Hotels
Comment from Hotel Management
Jul 3, 2015 by Paul, Hotel Management
Dear Rob, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager
4 out of 5
by IAN from Australia - QLD - Sunshine Coast

Posted Mar 4, 2015 on Wotif
Location: Just right
Facilities: Nice ; Value: Economical; Service: Courteous; Cleanliness: Pleasant;
Comment from Hotel Management
Mar 4, 2015
Dear Ian, Thank you for your recent review, I am pleased to see that you enjoyed your stay with us. Regards Rose Banfield
4 out of 5
by Alice from Australia - QLD - Cairns

Posted Mar 3, 2015 on Wotif
Pros: Roomy
Cons: Kitchin equipment spartan and marina view only if you peered between buildings!
Very roomy apartment if looking a bit tired
Comment from Hotel Management
Mar 3, 2015
Dear Alice, Thank you for your review, I apologies that you did not get much of a marina view from your unit as you were on level 1 and the balcony was quite large. I have taken you comments on board about the kitchen equipment and am happy to that this has been restocked. Regards Rose Banfield
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Posted Mar 2, 2015
Cons: The menus in the Welcome binder (information binder) were very old and would need updating.
Staff was very accomadating when our agent booked the wrong room for us.
Comment from Hotel Management
Apr 10, 2015 by Rose, Hotel Management
Dear Guest, Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Rose Banfield General Manager
4 out of 5
by Catherine from Australia - QLD - Regional QLD

Posted Feb 26, 2015 on Wotif
Location: Close to everything
Facilities: Unpretentious; Value: Economical; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;
Comment from Hotel Management
Feb 26, 2015
Dear Couple, Thank you for your recently review Regards Rose Banfield