Ratings based on 312 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from coffs harbour nsw

Great location

Posted Nov 13, 2017
Very nice hotel Great location and helpfull staff...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and handy to the city

Posted Oct 23, 2017
Nice clean room with a lovely view. Only thing I didn't like was the hard pillows.
Comment from Hotel Management
Oct 30, 2017 by Quest Townsville on Palmer , Hotel Management
Dear Guest, Thank you for your valuable feedback and for taking the time to share it with us. We are happy to hear that you had a pleasant stay and that you enjoyed the beautiful view and convenience that our location has to offer. I am sorry to hear that you did not find the pillows comfortable, we are in the process of replacing them through-out the property. We hope to welcome you back in the near future. Thank you for supporting Quest Townsville. Kind regards, Annabell Javinez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Fabulous stay

Posted Sep 7, 2017 on Wotif
Staff so friendly room and views spectacular. Celebrated an 80th birthday and this was the icing on the cake.
Comment from Hotel Management
Sep 11, 2017 by Annabell Javinez, Hotel Management
Dear Don and Maureen, Thank you for your review and for choosing Quest Townsville. We are pleased to hear that you had an enjoyable stay with us. We hope to see you again in the near future. Kind regards, Annabell Javinez Manager
4 out of 5
by David

Posted Aug 30, 2017 on Hotels
Convenient location for local fare as no facility for food at the Quest. Friendly staff who were very helpful with any issues or questions, and clean. Great to have even laundry facilities.
Comment from Hotel Management
Sep 5, 2017 by Amanda, Hotel Management
Dear David, Thank you for taking the time to share your feedback regarding your stay with us. I am please to hear that you had a pleasant stay and that you enjoyed the convenience and facilities that our great location has to offer. Thank you for choosing to stay at Quest Townsville. We look forward to welcoming you back on your next visit. Kind regards, Annabell Javinez General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Brisbane

convenient location

Posted Apr 27, 2017 on Wotif
Pros: location
Cons: Lacked lounge facilities, restaurant, bar etc but clearly not designed in that fashion
Location: Location good, nearby activities very good
Efficient staff Well located for catering and Yachtsmen.
Comment from Hotel Management
May 15, 2017 by Annabell Javinez, Hotel Management
Dear Rod, Thank you for your feedback, we will certainly take this on board. We do offer restaurant charge back facility on the number of restaurants along Palmer street to all our guests. Rod we hope to welcome you again on your next travel to Townsville . Kind regards, Annabell Javinez Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Adequate for a short stay. Lack of soundproofing could be an issue. Pleasant marina view. Comfortable bed & handy kitchenette. Friendly staff.
Comment from Hotel Management
May 15, 2017 by Annabell Javinez, Hotel Management
Thank you for sharing your feedback from your stay and will certainly take this on board. We appreciate your kind words about our friendly staff and our comfortable modern rooms with marina views. We hope to welcome you again here at Quest Townsville Kind regards, Annabell Javinez Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good facilities and a great view

Posted Dec 15, 2016 on Wotif
We greatly enjoyed the panoramic view over the marina and Ross River. Comfortable rooms well fitted out for cooking or just stroll to one of the nearby excellent restaurants.
4 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Good afternoon, Thank you for taking the time to complete the survey of our property, your comments are very much valued. We look forward to welcome you again on your next visit to Townsville. Annabell Javinez- General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2016 on Wotif
Arrived at approx 7.pm, checked out at approx 8am. Room confortable.
Comment from Hotel Management
Nov 28, 2016 by Annabell Javinez, Hotel Management
Afternoon, Thanks for your feedback. I am pleased to hear that you find the room comfortable. We look forward to welcoming you again on your next visit to Townsville. Kind regards, Annabell Javinez General Manager
5 out of 5
by A verified traveler

Comfortable and Clean Hotel

Posted Oct 8, 2016 on Hotels
Lady at check in was friendly. Room had a lovely view of the yachts in the harbour and was clean. Bed was comfortable. Convenient to lots of restaurants and hotel has the option to charge back to your room for some of the restaurants in the same starlet. Very handy.