Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Easy walk

Posted Jan 14, 2016
Pros: Very comfortable bed, roomy lounge/kitchen area. Clean and modern. Close to all I needed.
Cons: Heat spa and pool
Location: Easy walk to Strand waterpark and Kissing Point rock pools both must do for kids and to cool off.
Very happy with The Quest Townsville, close walking distance to restaurants, Fantasea ferry and the City. Pleasant view of moored boats and lovely pool area from balcony.
1 out of 5
by A verified traveler

Woke up by fire alarm

Posted Nov 18, 2015
Fire alarm went off at 1am and had to leave room and stand out side in car park for more than half hour and then couldn't get our 11 month old back to sleep for hours. Was not s nice experience and only a sorry from staff the next morning when checking out. We where told by other guest that this is a regular avent.
Comment from Hotel Management
Nov 24, 2015 by Amanda, Hotel Management
Dear Anonymous, We can only apologise for the inconvenience caused by the fire alarm situation we are working hard to correct. your feedback has been passed onto our General Manager, so that we might seek to improve on our handling of such unexpected events, which while inconvenient we are thankful there was not actual emergency and that all guests were safe. While we would seek out some way to make up for your interrupted stay, in not being privy to your name or contact, this is made difficult, but we understand. We thank you again for your feedback. Kind Regards Amanda Gray Business Development Executive Quest Townsville
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2015 on Hotels
5 out of 5
by Darren from Buderim

Great place to stay

Posted Nov 9, 2015 on Hotels
Fantastic place,with food so close and the view over the marina is fantastic, Only thing i would suggest is that they do there house keeping a bit earlier than 5.30 in the afternoon.
Comment from Hotel Management
Jan 23, 2016 by Amanda, Hotel Management
Dear Darren, Thank you for choosing Quest Townsville for your recent stay. We apologise, if during a heavily booked period, the work of our housekeepers disrupted your stay. We do our best to stick to the 2pm check in time, however, sometimes this can be quite the task in the busier periods. Thank you for the feedback and we hope to see you again in the future. Meantime, safe travels. Kind Regards Amanda Gray Business Development Executive Quest Townsville
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location. Reasonably quiet

Posted Nov 1, 2015 on Wotif
Title Says it all. Breakfast was nearby but not too far
Comment from Hotel Management
Nov 24, 2015 by Amanda, Hotel Management
Dear Anonymous, Thank you for choosing Quest Townsville and enjoying our enviable location, so close to the best dining in Townsville. We look forward to welcoming you back soon. Meantime, safe travels Kind Regards Amanda Gray Business Development Executive Quest Townsville
5 out of 5
by Harry from Frankston, Victoria

Relaxing Holiday.

Posted Oct 31, 2015 on Hotels
My Wife and i enjoyed our stay at the Quest,staff very friendly and helpful. room was clean and comfortable.Cleaners did a good job every day.Was close to lots of Restaurants , and dining options aplenty. Thank you for a nice stay.
Comment from Hotel Management
Jan 23, 2016 by Amanda, Hotel Management
Dear Harry, Thank you for choosing Quest Townsville and for your wonderful feedback on both our property and our great staff. We hope to welcome you back again soon. Meantime, safe travels Amanda Gray Business Development Executive Quest Townsville
4 out of 5
Recommended
for Couples
by Carol from Townsville

Highly recommend.

Posted Oct 23, 2015 on Hotels
Great location, very clean and comfortable room. Handy convenience store round the corner for emergency supplies.
4 out of 5
Recommended
for Business Travelers
by Brian from Inside Outside Management

Abit of quality

Posted Oct 20, 2015 on Hotels
Great room, great value.
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Nice and central to all facilities.

Posted Oct 20, 2015
Pros: All good.
Cons: Door closers were very loud from other rooms, woke us up twice, people not assisting the door to close quietly.
Location: Lots of eating options and entertainment facilities.
Very nice room with a very nice outlook over the boats and river. Staff were friendly and efficient.
5 out of 5
Recommended
for Families
by Anna from Ocean Grove Victoria

Posted Oct 18, 2015 on Hotels
Just an overnight stay before going to Magnetic Island but was very nice, clean and in a good position.