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Overview of The Robert Towns

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

The Robert Towns

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCatholic Diocese of Townsville1 min walk
    Popular LocationPerc Tucker Regional Gallery11 min walk
    Popular LocationQueens Gardens18 min walk
    AirportTownsville, QLD (TSV)11 min drive

Choose dates to view prices

  • 1 Bedroom Apartment

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Family Room

    Room amenities

    • 194 sq ft
    • Sleeps 4
    • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
    More details
  • Executive Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Twin Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Pet Friendly Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Queen Deluxe Room

    4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Townsville

Located in Townsville, The Robert Towns is in the city center and near the beach. The Strand Beach and Magnetic Island Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Castle Hill and Queens Gardens. Traveling with kids? Make time for ReefHQ Aquarium, or check out an event or a game at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Catholic Diocese of Townsville - 1 min walk
  • Castle Hill - 6 min walk
  • Perc Tucker Regional Gallery - 11 min walk
  • Strand Waterpark - 17 min walk
  • Queens Gardens - 18 min walk

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Fratello Coffee — 6 min walk
  • Donna Bionda — 7 min walk
  • Two Brothers Cafe — 8 min walk
  • A Touch of Salt — 9 min walk
  • Coffee Dominion — 9 min walk

About this property

The Robert Towns

4-star family-friendly hotel near Castle Hill
This hotel features an outdoor pool, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and express check-out. All 47 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs. Other amenities available to guests include ceiling fans, hair dryers, and showers. Housekeeping is available on request.
The Robert Towns offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Dogs and cats only
2 per room (up to 88 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Can I cancel my reservation for free at The Robert Towns and receive a full refund?
Yes, The Robert Towns offers free cancellation on select room rates, because flexibility matters! Please refer to The Robert Towns cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Robert Towns?
As of Mar 8, 2021, prices found for a 1-night stay for 2 adults at The Robert Towns on Mar 12, 2021 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Robert Towns have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Robert Towns pet-friendly?
Yes, The Robert Towns allows cats and dogs (limit 2 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night.
How much is parking at The Robert Towns?
Self parking is free at this property.
What time is check-in at The Robert Towns?
Check-in is from 2:00 PM - 8:00 PM.
What time is check-out at The Robert Towns?
Check-out is at 10 AM. Late check-out is available for AUD 30 (subject to availability).
Where is The Robert Towns located?
This family-friendly Townsville hotel is located by the sea, within 1 mi (2 km) of Castle Hill, Museum of Tropical Queensland, and The Strand Beach. ReefHQ Aquarium and Queens Gardens are also within 1 mi (2 km). Townsville Station is 25 minutes by foot.
3.8
Good
Rating 5 - Excellent. 110 out of 420 reviews
5 - Excellent 26%
Rating 4 - Good. 179 out of 420 reviews
4 - Good 43%
Rating 3 - Okay. 88 out of 420 reviews
3 - Okay 21%
Rating 2 - Poor. 30 out of 420 reviews
2 - Poor 7%
Rating 1 - Terrible. 13 out of 420 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The place was pretty easy going and clean enough. The staff were great and couldn't be more helpful. My only issues were the pool chlorine level was immensely high, I always open my eyes when swimming but it was painful to do it in here so I didn't swim that much as a result. The only other thing which isn't really a problem but just inconvenient is the reception wasn't staffers until 2pm and we ended up sat outside for a couple of hours waiting.
Stayed 14 nights in Jan 2021

5/5 Excellent

Stayed 6 nights in Jan 2021

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Very clean, good location. We enjoyed the stay. See you soon.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler, Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My first priority was my pup that had been travelling with me all the way from the Central Coast of NSW. I was pleased to say he met lots of furry friends during his stay and I was happy also.
Stayed 3 nights in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t argue for the price I paid showers were clean room was tidy
Stayed 1 night in Dec 2020

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