The Robert Towns

Photo gallery for The Robert Towns

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of The Robert Towns

The Robert Towns

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services
Map
261 Stanley Street, Townsville, QLD, 4810

Explore the area

  • Popular LocationCastle Hill6 min walk
  • Popular LocationMuseum of Tropical Queensland16 min walk
  • Popular LocationQueens Gardens18 min walk
  • AirportTownsville, QLD (TSV)11 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, The Robert Towns is in the city center and near the beach. While the natural beauty of Castle Hill and The Strand Beach can be enjoyed by anyone, those looking for an activity can check out Magnetic Island Ferry Terminal. Looking to enjoy an event or a game while in town? See what's going on at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Catholic Diocese of Townsville - 1 min walk
  • Castle Hill - 6 min walk
  • Perc Tucker Regional Gallery - 11 min walk
  • Museum of Tropical Queensland - 16 min walk
  • Queens Gardens - 18 min walk

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Two Brothers Cafe - 8 min walk
  • A Touch of Salt - 9 min walk
  • Coffee Dominion - 9 min walk
  • Betty Blue & The Lemon Tart - 9 min walk
  • The Balcony Restaurant - 10 min walk

About this property

The Robert Towns

4-star family-friendly hotel by the sea
Consider a stay at The Robert Towns and take advantage of laundry facilities, a business center, and babysitting. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Luggage storage, barbecue grills, and tour/ticket assistance
  • Express check-out, a front desk safe, and a TV in the lobby
  • Guest reviews say good things about the central location and helpful staff
Room features
All guestrooms at The Robert Towns offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Welcoming dogs and cats only
2 per room (up to 88 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Robert Towns?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at The Robert Towns on Aug 25, 2022 start from $71.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night.

How much is parking at The Robert Towns?

Self parking is free at this property.

What time is check-in at The Robert Towns?

Check-in is from 2:00 PM - 8:00 PM.

What time is check-out at The Robert Towns?

Check-out is at 10 AM. Late check-out is available for AUD 30 (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within 1 mi (2 km) of Castle Hill, The Strand Beach, and Museum of Tropical Queensland. Queens Gardens and Magnetic Island Ferry Terminal are also within 1 mi (2 km). Townsville Station is 26 minutes by foot.

Can I cancel my reservation for free at The Robert Towns and receive a full refund?

Yes, The Robert Towns offers free cancellation on select room rates, because flexibility matters! Please refer to The Robert Towns cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 137 out of 549 reviews
5 - Excellent 25%
Rating 4 - Good. 213 out of 549 reviews
4 - Good 39%
Rating 3 - Okay. 110 out of 549 reviews
3 - Okay 20%
Rating 2 - Poor. 52 out of 549 reviews
2 - Poor 9%
Rating 1 - Terrible. 37 out of 549 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.1/5

Amenities

3.4/5

Property conditions & facilities

3.0/5

Eco-friendliness

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The girl at reception was fantastic, however the property itself is old and falling apart. There is no light at night in a dark stairwell which is a code violation. We could barely open the door to our room for at times because it was broken. The dishes in our room were filthy. There were no facewashers provided. And no fan in the bathroom. Good location though.
Stayed 2 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient but tired
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting rooms. I had cockroaches everywhere in my room. Was dirty and disgusting. Was told that the room had been closed for 18 months but just opened because of the football. Also was supposed to get a full refund for this room but never did. Would never recommend anyone stay here
Stayed 1 night in Mar 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not what are advertised. Many broken or missing things in rooms, and rooms are unclean. Management didn't care. Had to book accommodation else where. Please be weary of this hotel .
Stayed 5 nights in May 2022

5/5 Excellent

Stayed 1 night in May 2022