Ratings based on 180 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Innisfail, QLD

Nice hotel very close to everything we needed

Posted Oct 2, 2017 on Wotif
Extremely friendly and helpful staff and the hotel itself was comfortable and convenient to everything we needed. would definitely stay again.
Comment from Hotel Management
Nov 25, 2017 by Tabitha, Hotel Management
This is a wonderful review, thank you for taking the time :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Excellent Location and Gracious Concierge

Posted Sep 30, 2017
Pros: Location, price, service
The location of Townsville Holiday Apartments can't be beat! We were within a 5-min walk to the beach, a grocery store, restaurants, coffee shops and TWO Juliette's Gelatorias! Upon checkin we were given a map and shown where everything was. The room had everything we needed. There was plenty of coffee and even fresh milk to go with it! Definitely beyond expectations for the price. I would stay here again in a heart beat.
Comment from Hotel Management
Nov 25, 2017 by Tabitha, Hotel Management
Thank you for your lovely kind words Feng, we would certainly welcome you back in a heart beat also!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Tidy room in excellent location

Posted Sep 24, 2017 on Lastminute
Was pleasantly surprised by how large the unit was. The location was perfect for a short stroll to the Strand for dinner water parks and playgrounds. The unit had everything we needed for our stay. Lovely comfortable beds were a bonus.
3 out of 5
Recommended
for Everyone
by A verified traveler

GREAT POSITION

Posted Aug 22, 2017 on Wotif
NEEDS NON SLIP MATS IN BATH/SHOWER- SOMEWHERE TO SIT TO WATCH TV.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent accommodation

Posted Aug 5, 2017 on Lastminute
Pros: All good
Cons: Parking spaces provided insufficient room for larger vehicles to access
Comfortable, convenient, clean and overall just what I was looking for.
Comment from Hotel Management
Aug 12, 2017 by Tabitha, Hotel Management
Thanks for staying :) We hope to see you back, great feedback to BTW!
5 out of 5
Recommended
for Everyone
by A verified traveler

townsville trip

Posted Jul 28, 2017
Great experience thank you Great experience thank you
Comment from Hotel Management
Aug 12, 2017 by Tabitha, Hotel Management
Thankyou!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location, comfortable stay.

Posted Jul 13, 2017 on Wotif
Cons: The artwork above the bed could do with a vacuum as could under the bed. Not sure why a recycling bin is not provided given Townsville has a service
A1. Great location, well equipped, up to date appliances, very comfortable bed. Lovely host. Highly recommend it.
Comment from Hotel Management
Aug 12, 2017 by Tabitha, Hotel Management
Great feedback Lewis, I appreciate a little constructive criticism to help lift our standards. Recycling is not provided as people cant seem to follow instructions, one bad bin will spoil a whole truck deeming it useless. Unfortunately I would love to support this but I cant find a way to properly educate the masses. I did try.
4 out of 5
by Fiona

Basic and comfortable

Posted Jun 16, 2017 on Hotels
Room had everything I needed. Quiet location and very well priced
Comment from Hotel Management
Aug 12, 2017 by Tabitha, Hotel Management
Thank you for your feedback we hope to see you again.
5 out of 5
by Jane

Short comphy stay.

Posted Apr 6, 2017 on Hotels
Lovely receptionist and nice clean rooms. Very comphy but aircons not cold cold. But still very comphy. Close to the strand.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2017 on Hotels