Ratings based on 1,834 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

North Baltimore

Posted Aug 21, 2017
This hotel met or exceeded my expectations in most every way. The included breakfast was much better than most. All of the hotel was very clean and the staff were present, friendly and helpful. The only negative was that the pillows were to big and firm for my comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
The only thing that could've been better was the complementary breakfast... but honestly would you expect a complementary breakfast to be good... no. The hotel was awesome and a great place to stay. Very clean and very respectful staff.
Comment from Hotel Management
Aug 21, 2017 by La'Kesha , Hotel Management
Thank you for taking your time out and letting us know how your stay was. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Very easy check in. Convenient location for my purposes
Comment from Hotel Management
Aug 21, 2017 by La'Kesha , Hotel Management
Thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 15, 2017
Great price, clean rooms, great a/c , awesome experience. Would definitely recommend.😁😁😁😁😁😁😁😁😁😁😁😁😁😁thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Jul 25, 2017 by La'Kesha , Hotel Management
Thank you for taking your time out an letting us know how your stay was, we hope if you ever in the area again you will stay wit us.
2 out of 5
by A verified traveler from Towson MD

Last Resort

Posted Jul 3, 2017
It was an uncomfortable stay with super loud parties fighting and talking in the hallways until the early morning hours - 4 days in a row. Calls to the front desk did not help. Several cars parked across two spots making sure their special rides wouldn't get dinged - making us park in the back lot next to the dumpsters. Again front desk could not control. The whole place smelled of old food (or garbage) in the lobby, elevators and hallways. They tried to cover it up with industrial air freshener - just made it worse. Honestly, I haven't hated a hotel as much as this one in years.
Comment from Hotel Management
Jul 8, 2017 by La'Kesha , Hotel Management
Thank you for taking your time out and telling us know how your stay was we do apologize for any inconvenience we work slow with our team to insure each guest has a comfortable stay and clean hotel again we apologize, we thank you for staying with us.
5 out of 5
by Mary L

Lovely experience

Posted May 23, 2017 on Hotels
Wonderful staff. Newly refurbished motel. Fresh hot or cold breakfast. Terrific coffee.
Comment from Hotel Management
May 26, 2017
Thank you for staying with us we hope that you will stay with us again.
5 out of 5
by A verified traveler

Reasonable in Towson

Posted May 22, 2017 on Hotels
very nice hotel, reliably clean and comfortable, friendly staff, checkin can occasionally be SLOW (only 1 desk person even if several guests waiting to check in), decent breakfast and room price
Comment from Hotel Management
May 23, 2017
Thank you for your review.We will share your kind words with our staff. We hope that if you are ever in the area again you will stay with us.
4 out of 5
by A verified traveler

Posted May 20, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Thank you for your review. If you are ever in the area again you will stay with us.
2 out of 5
by Fanny

Hidden fees

Posted May 16, 2017 on Hotels
Charged me extra fee that I was never aware of. The room was $125 why it's showing on my bank a free of $200??? When I called the hotel they then told me there's a $75 security deposit which wo be refunded after 7 days. This was never told to me when I checked in or out it's not righ
Comment from Hotel Management
May 23, 2017
Thank you for your review. We will share y our staff. We hope that if you are ever in the area again you will stay with us.
4 out of 5
by janet

Convenient Comfort

Posted May 12, 2017 on Hotels
Very nice accommodation with exceptionally comfortable bed! The breakfast was good and the attendant there was pleasant and kept foods fresh and full. The bathroom had automatic wall dispensers for soaps, etc. In the shower there were two large sets to assure that there was plenty. However, the room attendant obviously skipped checking them as both body washes were completely empty. They were so large they would have taken a while to deplete. Overall, this is an excellent hotel. I will use it again!
Comment from Hotel Management
May 23, 2017
Thank you for your review.We will share your kind words with our staff. We hope that if you are ever in the area again you will stay with us.