Ratings based on 102 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

In the city center close to all services

Posted Oct 24, 2017
The hotel is close to all services as well as close to the old market and offers transportation to all parts of Trabzon that you need to visit
Comment from Hotel Management
Nov 6, 2017 by Özlem Kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Hotel very good location

Posted Oct 4, 2017
Pros: Location
Cons: Nothing
Location: Close to everything
Very good experience I have a command my friend to stay in this hotel in the future
Comment from Hotel Management
Nov 6, 2017 by Özlem Kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Antalya

Not bad

Posted Oct 2, 2017
Zorlu is a good hotel but not cheap tho, I booked it because I wanted something in the city center and has all facilities because my father always like walking around in the evening and early morning. However, I think there are good and cheaper hotels around the Myden ( city Center) but Zorlu has some facilities like swimming pool and massage ++ that are not available in other hotels around Myden. it all depends on your needs and with whome you are travelling. But overall, I enjoyed my stay there.
Comment from Hotel Management
Oct 4, 2017 by ozlem kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Posted Sep 21, 2017
Good not bad but the room little bit small Another hunt the location is very good
Comment from Hotel Management
Oct 4, 2017 by ozlem kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
3 out of 5
by A verified traveler

Posted Sep 1, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
5 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for staying with us. Your views are important to us!
4 out of 5
by Asiya

A pleasant stay in city center.

Posted Aug 12, 2017 on Hotels
The location is very good in city center. Hotel is good. breakfast was very nice . Unfortunately my room a/c. was not cooling.
Comment from Hotel Management
Aug 14, 2017
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
5 out of 5
by naser

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017
Dear Naser We would like to thank you for choosing Zorlu Grand Hotel Trabzon during your trip to Trabzon. With your feedback, we are striving to get higher levels of service quality. Thank you for motivating us with your positive comments. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from yanbu, SA

Very nice hotel.

Posted Jul 21, 2017
فندق جميل جدا وموقعه ممتاز وطاقم الفندق ودودين ومتعاونون جدا. يقع وسط السوق وبالقرب من ميدان اتاتورك وحوله مطاعم تقدم الأكل التركي بطريقة جميلة ولذيذة. السوق به كل سي تقريبا. خدمة صف السيارات لدى الفندق راقية وسريعة. حقيقة استمتعت جدا في هذا الفندق.
Comment from Hotel Management
Aug 19, 2017 by ÖZLEM KAYMAZ, Hotel Management
ولا, شكرا جزيلا لكم سيدي الفاضل/ لتواجدكم داخل مدينه طرابزون ولاختياركم فندقنا. واخيرا ; باعتباركم ضيوفنا الافاضل فاننا نود ان ندكركم بان جميع انتقاداتكم تهمنا سواء كانت سلبيه او ايجابيه ، ولاعتماد فندق زولوا جراند على اساليب الجوده وكرم الضيافه فانه يشرفنا كتيرا ان نراكم مره اخري , مع اطيب التحيات اداره الفندق
3 out of 5
by nibras

The only good thing is the location

Posted Jul 4, 2017 on Hotels
The location was good but the service was bad The AC was not working properly We complained but they didn’t fix Room is clean but very small and the toilet is very small also
Comment from Hotel Management
Jul 10, 2017
Dear Nibras, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Hotel Management