Ratings based on 87 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Hotel very good location

Posted Oct 4, 2017
Pros: Location
Cons: Nothing
Location: Close to everything
Very good experience I have a command my friend to stay in this hotel in the future
4 out of 5
Recommended
for Everyone
by A verified traveler from Antalya

Not bad

Posted Oct 2, 2017
Zorlu is a good hotel but not cheap tho, I booked it because I wanted something in the city center and has all facilities because my father always like walking around in the evening and early morning. However, I think there are good and cheaper hotels around the Myden ( city Center) but Zorlu has some facilities like swimming pool and massage ++ that are not available in other hotels around Myden. it all depends on your needs and with whome you are travelling. But overall, I enjoyed my stay there.
Comment from Hotel Management
Oct 4, 2017 by ozlem kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Posted Sep 21, 2017
Good not bad but the room little bit small Another hunt the location is very good
Comment from Hotel Management
Oct 4, 2017 by ozlem kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again.
5 out of 5
Recommended
for Everyone
by A verified traveler from yanbu, SA

Very nice hotel.

Posted Jul 21, 2017
فندق جميل جدا وموقعه ممتاز وطاقم الفندق ودودين ومتعاونون جدا. يقع وسط السوق وبالقرب من ميدان اتاتورك وحوله مطاعم تقدم الأكل التركي بطريقة جميلة ولذيذة. السوق به كل سي تقريبا. خدمة صف السيارات لدى الفندق راقية وسريعة. حقيقة استمتعت جدا في هذا الفندق.
Comment from Hotel Management
Aug 19, 2017 by ÖZLEM KAYMAZ, Hotel Management
ولا, شكرا جزيلا لكم سيدي الفاضل/ لتواجدكم داخل مدينه طرابزون ولاختياركم فندقنا. واخيرا ; باعتباركم ضيوفنا الافاضل فاننا نود ان ندكركم بان جميع انتقاداتكم تهمنا سواء كانت سلبيه او ايجابيه ، ولاعتماد فندق زولوا جراند على اساليب الجوده وكرم الضيافه فانه يشرفنا كتيرا ان نراكم مره اخري , مع اطيب التحيات اداره الفندق
3 out of 5
by nibras

The only good thing is the location

Posted Jul 4, 2017 on Hotels
The location was good but the service was bad The AC was not working properly We complained but they didn’t fix Room is clean but very small and the toilet is very small also
Comment from Hotel Management
Jul 10, 2017
Dear Nibras, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Hotel Management
4 out of 5
by Sami

-

Posted Jun 25, 2017 on Hotels
Good stay
Comment from Hotel Management
Jul 3, 2017
Dear Sami, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

i stay 1 night only

Posted May 9, 2017 on Ebookers
I stay at room 427 not good room the A/C not work Very hot and the bath rom small its 3 star hotel not 5 star the soud from ather room very clear not good room and old
Comment from Hotel Management
Jun 20, 2017 by Ozlem Kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible
4 out of 5
by Mohammed

Satisfactory location to stay in Trabzon

Posted May 1, 2017 on Hotels
We arrived to hotel at 15:45hrs. our room was not ready we had to waite for the room to get ready.
Comment from Hotel Management
Jun 19, 2017
Dear Mohammed, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible
4 out of 5
by A verified traveler

Posted May 1, 2017
This hotel a little bit old. The staff was not so interested with you. Breakfast was a little chaotic. There was always something missing cheese, bowl etc..
Comment from Hotel Management
Jun 19, 2017 by Ozlem Kaymaz, Hotel Management
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible
4 out of 5
by nayef

Posted Apr 27, 2017 on Hotels
Nice an clean hotel close to shopping area and restaurant
Comment from Hotel Management
Jun 19, 2017
Dear Nayef, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible