Ratings based on 194 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from CA

Won’t stay again.

Posted Dec 6, 2017
We had a room on the second floor facing the front. There was a light in the parking lot that, instead of shining down towards the cars, was pointing into our bedroom. I told the front desk but they had no idea what we were talking about. The sheer curtains covered the window but the light blocking curtains were only on the edge for decoration. So we couldn’t do anything about it. The guy at the front desk also told us that Applebee’s gives us a discount on food for our stay but when we finished ordering they said they didn’t do that anymore. The guy up front was also kind of creepy. Room was clean and bed was more comfortable than where we stayed before but the pillows were awful. Won’t stay here again.
Comment from Hotel Management
Dec 8, 2017 by Graciela Botello, Hotel Management
We appreciate you staying with us and sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Only there for 7 hours this time but have stayed there before. friendly staff. Clean rooms. Good breakfast. Next to restaurants.
Comment from Hotel Management
Nov 20, 2017 by grace, Hotel Management
We appreciate you staying with us and sharing your experience! I will share your comment with the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice place

Posted Oct 17, 2017
Pros: Everything very clean and close to everything
Cons: Just sugar free jelly and syrup option.
Very convenient close to food places and mall. Very clean and great breakfast options.
Comment from Hotel Management
Oct 21, 2017 by grace, Hotel Management
Thank you for your review on how great our hotel was we appreciate you taking the time to comment on our location !
5 out of 5
by Tamara

Hidden Gem

Posted Sep 12, 2017 on Hotels
We stay at this property every September when we come to Tracy for the Great American Hero Tave. Perfect location and perfect hotel to relax before and after the race.
Comment from Hotel Management
Sep 18, 2017 by Doshia Myrick, Hotel Management
Hello Tamara, We are glad that you had a great stay with us and we hope to serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
Pros: Close to family.
Cons: Update carpeting in hotel and floor creeks.
Carpet needs updating. Need water or fir those exiting pool area so floors and elevators don't become slippery.
Comment from Hotel Management
Sep 8, 2017 by Doshia, Hotel Management
Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!
5 out of 5
by Artyom

Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017 by Doshia Myrick, Hotel Management
Thank you for the 5 stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Comfortable, Clean, Courteous Staff & Convenient

Posted Aug 28, 2017
If you're passing through on a short overnight or extended stay in the quiet town of Tracy, this is the hotel to rest your head. They pass my 4 "C" hotel grading criteria. It is a comfortable, clean and conveniently located venue with a highly courteous staff! Highly recommend. 👍
Comment from Hotel Management
Aug 31, 2017 by Doshia , Hotel Management
Hello, Thank you for staying with us and giving us a 4 star.
4 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017 by Doshia Myrick, Hotel Management
Thank you for the 4 stars.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice stop off the 5 frwy

Posted Aug 20, 2017
Very nice experience. Restaurants and Target close by.
Comment from Hotel Management
Aug 23, 2017 by Doshia, Hotel Management
As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Very nice hotel

Posted Aug 17, 2017
Very nice hotel convenient located near a shopping mall with good restaurants. The staff was extremely friendly and helpful!
Comment from Hotel Management
Aug 23, 2017 by Doshia, Hotel Management
As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!