Ratings based on 227 Verified Reviews

4.3 out of 5
70% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 28, 2019
Hotel is in a great location. The ocean view rooms are worth the extra cost. It is unfortunate that another hotel has been built infront however it is out of their control and the pool still has great views of the beach and city. We had a great stay. Great touch is also the use of the sun beds on the beach infront. Hotels airport transfer is also very reasonably priced compared to what we have seen elsewhere
Comment from Hotel Management
Mar 4, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest , Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. The kind words from your comment are the huge motivation for us to keep our standards high, thus ensuring that all our beloved guests are satisfied while choosing us. On behalf of the team thank you for choosing "Alana Nha Trang Beach" Hotel during your trip to Nha Trang and we look forward to welcoming you back in a very near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Feb 20, 2019
Beautiful hotel, beautiful beach! Only thing was, the clubs nearby played very loud music into the early hours of the morning - the hotel provided us earplugs for construction (which we never actually heard) so these came in handy when sleeping.
Comment from Hotel Management
Feb 27, 2019 by Nguyen Kim Ngan Guest Relation Officer, Hotel Management
Dear Valued Guest, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are thrilled to learn that you very much enjoyed your stay with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
4 out of 5
by A verified traveler

Posted Jan 11, 2019
Nice hotel, close to the beach, nice amenities, rooms nice
Comment from Hotel Management
Jan 12, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, Nguyen Kim Ngan Guest Relaion Officer
5 out of 5
by A verified traveler

Posted Jan 4, 2019
The hotel is very clean and in a great location. I particularly enjoyed the gym, sauna, and spa. My wife and I enjoyed a massage there every day.
Comment from Hotel Management
Jan 5, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment about our room, the location, as well as our facilities are the huge motivation for us to keep our standards always high. Once again, thank you very much for staying with us and we look forward to having another chance to welcome you back in very near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
4 out of 5
by A verified traveler from Vancouver , Canada

Posted Dec 15, 2018
Reception and front office staff were so courteous. Always met with a smile and greeting from Lock. Good location and close to the beach. There are many many massage places but if you want an unforgettable experience go to the “blind massage “ place a block from the hotel. We have had massages from all over the world and this place ranks above all - especially the full body massage. And the bonus is it is at least half the cost of every where else. Give them a big “tip” as they really deserve it! Enjoy !
Comment from Hotel Management
Dec 17, 2018 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you very much for taking your time and reviewing your recent stay in "Alana Nha Trang Beach" Hotel. We are thrilled to learn that you very much enjoyed your stay with us. And most importantly, we are extremely happy and honored that you have highlighted our team member, Mr. Loc, the outstanding bellman, thank you for this encouragement. On behalf of the team thank you for choosing "Alana Nha Trang Beach" Hotel during your trip to Nha Trang and we look forward to welcoming you back in a very near future. Best Regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Nov 4, 2018
Excellent experience with Alana when I was in Nha Tráng. The staff were all so friendly and helpful and the facilities are surprisingly quite good! The hotel is in very close proximity to the beach, superb location. Wouldn’t ask for more and would definitely stay with Alana when I return to Nha Tráng.
Comment from Hotel Management
Nov 4, 2018 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you for staying at our Alana Nha Trang Beach Hotel. We are delighted to learn that you were impressed by our hotel (... the facilities are surprisingly quite good). And most importantly, we are extremely happy and honored that you have highlighted our team members as "so friendly & helpful", thank you for this encouragement. It would be our pleasure to have another chance to serve you again. We hope to see you at our Alana in a very soon future. Warm regards, Nguyen Kim Ngan. Guest Relation Officer
5 out of 5
by A verified traveler

Posted Nov 2, 2018 on Hotels
Comment from Hotel Management
Nov 5, 2018 by Nguyen Kim Ngan, Guest Relation Officer , Hotel Management
Dear Liilia, Thank you for taking the time to share your rating about Alana Nha Trang Beach hotel. If you have any request that you want us to improve, please feel free to share. We hope to welcome you back to our hotel very soon! Best Regards, Nguyen Kim Ngan, Guest Relation Officer
5 out of 5
by A verified traveler from Auckland

Posted Oct 25, 2018
A total holiday experience. Awesome room with great views. Staff that were more like family and food that always tasted as great as it looked. Special
Comment from Hotel Management
Nov 5, 2018 by My Vo, Hotel Management
Dear Robin, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, My Vo., Marketing Executive
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Down town Nha Trang

Posted Oct 4, 2018
Very conveniently located close to the beach just at the Sailing Club. Many markets and shops nearby. The hotel has a roof top pool and bar. The wellness centre has one of the largest spa pools I have ever seen. Buffet food was good and varied. There are many restaurants to explore nearby. Room clean and well appointed and the bed was very comfortable. The staff were attentive and helpful and mostly fluent in English. I enjoyed the experience of staying there and would happily go back.
Comment from Hotel Management
Oct 25, 2018 by My Vo, Hotel Management
Dear Down town Nha Trang, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, My Vo., Marketing Executive
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

suite room

Posted Aug 10, 2018
Cons: good beach view from suite room, but dusty glass window due to nearby construction
Good facilities of jacuzzi, steam bath, sauna provided. Suite room with large comfy bathtub and good beach view. Airport pick up service is available at reasonable price, driver punctual on time. new Vincom plaza building next to hotel under construction, can be noisy now at daytime, but easily negligible with ear plugs. would be convenient when the mall is ready. Beach towel and sunbed voucher provided without extra charge, but need to collect from reception. Sunbed doesn't own by hotel, thus without the voucher from reception, you can't use the sunbed. Overall, a good beach hotel.
Comment from Hotel Management
Aug 12, 2018 by My Vo, Hotel Management
Dear YI, Thank you very much for taking your time and reviewing your recent stay at our hotel. We are thrilled to learn that you enjoyed your stay very much with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward to welcoming you back in a near future. Best regards, My Vo., Marketing Executive