Ratings based on 239 Verified Reviews

4.3 out of 5
71% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 20, 2019
excellent location and the hotel is new. Good facilities and nice staff
3 out of 5
by A verified traveler from Auckland, New Zealand

Posted Apr 19, 2019
Bed was just 2 beds pushed together.. one side creaked every time u moved.. not romantic whatsoever.. tv picture was also very poor quality.. worst place we stayed at in Vietnam
4 out of 5
by A verified traveler

Posted Apr 15, 2019
Alana is a nice hotel. Conveniently located to beach and walking distance to downtown, restaurants and bars.
5 out of 5
by A verified traveler

Posted Mar 23, 2019
Great place to stay, staff were very helpful and friendly, facilities were great to
Comment from Hotel Management
Mar 27, 2019 by Nguyen Kim Ngan , Hotel Management
Dear Valued Guest, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Feb 28, 2019
Hotel is in a great location. The ocean view rooms are worth the extra cost. It is unfortunate that another hotel has been built infront however it is out of their control and the pool still has great views of the beach and city. We had a great stay. Great touch is also the use of the sun beds on the beach infront. Hotels airport transfer is also very reasonably priced compared to what we have seen elsewhere
Comment from Hotel Management
Mar 4, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest , Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. The kind words from your comment are the huge motivation for us to keep our standards high, thus ensuring that all our beloved guests are satisfied while choosing us. On behalf of the team thank you for choosing "Alana Nha Trang Beach" Hotel during your trip to Nha Trang and we look forward to welcoming you back in a very near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Feb 28, 2019
Comment from Hotel Management
Apr 2, 2019 by Nguyen Kim Ngan Guest Relation Officer, Hotel Management
Dear Valued guest, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are thrilled to learn that you very much enjoyed your stay with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Feb 28, 2019
Comment from Hotel Management
Apr 2, 2019 by Nguyen Kim Ngan Guest Relation Officer, Hotel Management
Dear Valued Guest, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are thrilled to learn that you very much enjoyed your stay with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
5 out of 5
by A verified traveler

Posted Feb 20, 2019
Beautiful hotel, beautiful beach! Only thing was, the clubs nearby played very loud music into the early hours of the morning - the hotel provided us earplugs for construction (which we never actually heard) so these came in handy when sleeping.
Comment from Hotel Management
Feb 27, 2019 by Nguyen Kim Ngan Guest Relation Officer, Hotel Management
Dear Valued Guest, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are thrilled to learn that you very much enjoyed your stay with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, Nguyen Kim Ngan Guest Relation Officer
4 out of 5
by A verified traveler

Posted Jan 11, 2019
Nice hotel, close to the beach, nice amenities, rooms nice
Comment from Hotel Management
Jan 12, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, Nguyen Kim Ngan Guest Relaion Officer
5 out of 5
by A verified traveler

Posted Jan 4, 2019
The hotel is very clean and in a great location. I particularly enjoyed the gym, sauna, and spa. My wife and I enjoyed a massage there every day.
Comment from Hotel Management
Jan 5, 2019 by Nguyen Kim Ngan, Hotel Management
Dear Valued Guest, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment about our room, the location, as well as our facilities are the huge motivation for us to keep our standards always high. Once again, thank you very much for staying with us and we look forward to having another chance to welcome you back in very near future. Best regards, Nguyen Kim Ngan Guest Relation Officer