Ratings based on 563 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Great experiencePosted Mar 11, 2018
I use Novotel all over Europe, and this time in Vietnam, and the service was very good. Staff in front desk very friendly. Breakfast was included and was excellent. We had a room with ocean view and balcony. Hotel location is surrounded of restaurants and shopping.
by A verified traveler
Nosiest hotel I’ve ever stayed in.Posted Jan 20, 2018
Pros: Room view
Cons: See above
Great room, traffic noise is unbelievable even with the soundproofing. The road you have to cross to the beach is dangerous, and there was a even on the beach which was unbelievable noisey, and no information from the hotel which was rubbish. Shame this is a great hotel but let down from all of the above. The staff are are great
for Everyoneby A verified traveler from Hunmanby, UK
Good hotel, good staff equals great holiday.Posted Dec 17, 2017 on Ebookers
Pros: Nice rooms with very comfortable beds and pillows. We were on the side but still had a lovely view over the sea front and bay.
Cons: No. Only downside is the road.
Location: Ideally located as you have only minutes to walk to shops and restaurants.
Good hotel and very helpful and friendly staff. The only downside is that in Nha Trang itself you have to cross an extremely busy road that runs the full length of the lovely beachfront. We found that, as with other cities in asia, you need to let cars and buses pass and then just cross, trusting that the hundreds of motorbikes and scooters will weave around you.
by Thomas Chan from Hong Kong
so sad for short stay!Posted Dec 14, 2017 on Hotels
Very enjoyable , unforgettable.The hotel is just minutes walked to the beach.my room have a good Seaview with fancy balcony where to see sun coming up.Seafood and breakfast buffet are remarkable.I specially thanks to Mrs kim helping me for reservation and Mrs Lexi from the restaurant have an excellent guest service. airport transit rate by the hotel were reasonable and efficiency. I am sure will stay there again for the next trip to NHA TRANG.
for Everyoneby A verified traveler from Vancouver, BC
A little pamperingPosted Nov 14, 2017
Pros: See above
Quick check-in ahead of schedule. Clean , bright , spacious room with balcony with a view towards the beach. 3rd floor outdoor pool a wee bit cold since there isn't a lot of sun. Hotel has beachfront umbrella/lounge chairs free of charge. You can order drinks at the beach. Wide selection of breakfast choices which are replenished quickly. Staff at the breakfast quickly clean up your used plates. We also tried the spa and it was great. Friendly, professional staff.
for Everyoneby A verified traveler
Great beach front hotelPosted Nov 10, 2017
Amazing hotel in prime position. Fantastic Amenities and very friendly staff. Rooms are very big and modern with great views
for Everyoneby A verified traveler from australia
Great hotel and close to everythingPosted Nov 9, 2017
We stayed at the hotel during the typhoon and the professionalism of the staff during this time was outstanding! There wasn’t much to do because everything was closed but this hotel was amazing. Ann from reception was extremely helpful for trying to find us things to do. They went out of their way to make sure you were ok and we got an upgrade because our balacony was a little damaged from the typhoon. The quality of the hotel and rooms are amazing. Highly recommend
by A verified traveler from California
It ok to stay, but will not recommend to any one..Posted Nov 6, 2017 on Orbitz
Hotel bathroom is so bad design, no shower door when we are taking shower water spray all over real messy and wet we have to dry toilet bowl by tower when used!
by Yam Kuen Stephen
Posted Oct 31, 2017 on Hotels
for Everyoneby A verified traveler from uk
Nice hotel, great locationPosted Oct 30, 2017
Nice size hotel not to big. Great location for town, night markets and beach. The staff are wonderful they couldn't be more helpful and caring. Rooms are a lovely size and nice quality fittings. Maids keep the rooms lovely. Beds are big and really comfy. The concierge and for staff ate so helpful and caring, really made us feel at home