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Reviews of Enzo Trappes by Kyriad Direct

Enzo Trappes by Kyriad Direct
Rue Eugene Henaff, Trappes, Yvelines

Reviews

6.4
Rating 10 - Excellent. 16 out of 166 reviews" "
Rating 8 - Good. 49 out of 166 reviews" "
Rating 6 - Okay. 58 out of 166 reviews" "
Rating 4 - Poor. 29 out of 166 reviews" "
Rating 2 - Terrible. 14 out of 166 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

TB, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor with no resolution frm hotel and Expedia
Disgusting and Dirty and undergoing renovation. No alternative offered and no refund. Expedia have taken 9 days and not offered a complete refund. The pictures of the rooms do not match the rooms they put you in and there was no warning of the renovations works. A very very poor experience from the hotel and Expedia. We had to book alternative accommodation and carry the cost!
Stayed 9 nights in Nov 2017

2/10 Terrible

T, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful- Undergoing Renovation
This hotel was mis-sold The images on Expedia were not the rooms available. The hotel was going through renovation works yet we were not notified about this. Hotel was difficult about the refund despite not being able to offer suitable alternative accommodation. Expedia were as useful as a chocolate tea pot- I experienced a 3 hour wait time in their call centre and the resolution was totally unsatisfactory.
Stayed 3 nights in Nov 2017

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Not much to say, friendly staff but annex very run down and dirty. Would not return
Stayed 2 nights in Aug 2017

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Mohammed, Italy

Liked: Cleanliness, room comfort
Good hotel to stay in Paris
It was very nice to be there with this price, unless the traffic jam to reach Paris and vice versa.

6/10 Okay

Chris, Dover

Liked: Staff & service
Local hotel
The menu could be more extensive, staff friendly and considerate.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pleasant hotel, room showing it's age but food very good

6/10 Okay

Isa, Aberdeen

Liked: Cleanliness, staff & service
Excellent budget hotel
Upon arrival staff were very helpful,polite and welcoming. Being a budget hotel I wasn't expecting much but place was clean, easy access to rail station,little restaurant in hotel had a decent menu. Overall cannot complain about my stay and would recommend friends to stay there if they are only looking for somewhere clean and comfortable no frills hotel within easy reach of Paris, which is only 30mins by train and Orly airport not too far away.

6/10 Okay

richard sheppard, central france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 hour away from the centre of Paris by car
One of our 2 rooms was not made up when we arrived; in both rooms the lavatory would just about have met the needs of middle-sized garden gnome with a penchant for side-saddle riding; the restaurant was closed and it was hard to find one nearby that suited the needs of 2 OAPs and 2 teenagers (we did, but it took an hour). A nice man on the desk, but the management needs to take a long hard look at this hotel.

4/10 Poor

S

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Managent
The managment of this hotel was very inpatient with me as I needed help and he was very reluctant in many things. No fridge. Tiles in bathroom where loose and toilet made noises 24hours a day

2/10 Terrible

wakh, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a cheap motel not a real hotel
First of all it wasn't really a hotel. I was kind a motel. Rooms were extremly small. With 30C+ temprate outside, room didn't have any air conditioning or even fan. At night had to open the small room door but room got full with whizzing mosquitos. No phone or room service was available. It was so hot outside, often I had to go to reception to ask for a jug of water but most of the time receptionist was unavailable, or didn't speak or understand English. So it took hell a long time to make them understand I was asking for only water. Instead of giving me water they gave me a 4 euro water bottle. Next day I asked for a jug of tap water but they simply refused. Following day I brought my own bottle of water and needed ice cubes but I was told they didn't have them (or didn't want to give) simply said they didn't have the ice machine. Cheff, an old man, was very rude whenever I asked something and he would starting talking French giving rude gestures. Overall experience was very negative. It's a very old building, room was extremly small, beds are very low, very hot in summer, no AC or even Fan, and rooms full of mosquitos and the customer service was cunning who wanted your money but didn't provide any value for your money..low low quality zero star..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic Room, Good Food
The room and especially the bathroom were cramped and the bed was hard. However, the one good thing about this hotel was the food -- reasonably priced and excellent.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Team Enzo on Jul 17, 2023
Bonjour, merci d'avoir pris le temps de noter votre séjour. au plaisir de vous accueillir de nouveau. Cordialement Team Enzo

8/10 Good

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Team Enzo on May 12, 2023
Bonjour, Merci d'avoir pris le temps de laisser une note. dans l'attente de vous accueillir de nouveau. Cordialement

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon qualité prix
Hôtel simple et agréable mais manque de documentation pour faire du tourisme. Un petit déjeuner où rien ne manque.
Stayed 2 nights in Sep 2022

6/10 Okay

lilian

Business traveler
Liked: Staff & service
Disliked: Amenities
accueil du personnel impeccable il y a toujours quelqu'un pour te renseigner à toute heure de la journée. Personnel aimable. Je n'ai pas aimé dormir dans les mêmes draps 4 jours d'affilés surtout avec des traces de saleté du à un moustique écrasé pendant la nuit.
Stayed 6 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jean-loup

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Hôtel, chambre, sdb très propre, personnel souriant, et simpa.
Stayed 3 nights in Aug 2022

10/10 Excellent

Benoit

Stayed 2 nights in Aug 2022

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Maryse on Jun 20, 2018
Madame Monsieur et le petit Roi ! bonjour, Nous vous remercions pour votre note Bien cordialement

8/10 Good

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Maryse on Jun 14, 2018
Bonjour, Nous apprécions votre note. Merci

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super calme chambre design parfait rien à dire bravo
Stayed 1 night in May 2018
Response from Maryse on May 26, 2018
Nous vous remercions pour votre commentaire . Au plaisir de vous revoir

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Les chambres ne sont pas propres, traces de verre sur les tables, literie qui sentent la cigarette, la moisissure dans les salles de bain, ... et la réception qui vient taper à la porte à 11h20 pour nous prévenir qu il faut libérer la chambre à 11h30 alors que sur la réservation il est écrit 12h00.....

4/10 Poor

Fabien

Disliked: Cleanliness, property conditions & facilities, room comfort
Fuyez cet hôtel !!!!
Chambre vieillotte et sale rien à voir avec les photos sur le site d'hotel.com Une honte !!!!
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa!
Super accueil, Mr était très souriant. Service RAS! Séjour plutôt cool.
Stayed 1 night in Jan 2018

6/10 Okay

Marion

Liked: Staff & service
Disliked: Cleanliness
Chambre très simple, mobilier de la chambre Vieux, chasse d'eau cassé et surtout énormément de bruit de 1h à 6h du matin dans les couloirs. Les gens se baladent personne ne surveille ou vient demander moins de bruit. Groupe de jeune qui changent de chambre toutes les 10sec , autant vous dire que 6 portes qui claquent en 1min tout ça pendant 5h avec des rires de filles très fort etc ça rend fou. Soit il faut mettre des bouchons aux portes pour pas qu'elles claquent ou soit mettre quelqun de plus sévère pour surveiller l'hôtel. Ou interdire l'hôtel aux groupes de jeunes en tout cas les mettre quelque part ou ils generont personne
Stayed 1 night in Jan 2018

8/10 Good

Gilles

Liked: Cleanliness, staff & service, room comfort
Super calme ! Très reposant !
Stayed 1 night in Dec 2017

4/10 Poor

Gigi

Disliked: Property conditions & facilities, room comfort
Décevant
C'est la dernière fois que je viens dans cet hôtel. - bruyant ( l'hôtel était loin d'être complet, mais on nous a quand même mis juste à côté de personnes qui ont fait la fête jusqu'à 2h du matin avec de la musique très forte !! Pourquoi n'avons nous pas eu une chambre sans voisins ??) - WC cassés - odeur nauséabonde dans la salle de bain qui envahissait toute la chambre ( odeur d'égout) - dérangement de la femme de ménage avant 12h !! ( Ce n'est pas la première fois. Je l'ai signalé à l'accueil mais visiblement rien n'a été fait ) - pas de carte " ne pas déranger " - taxe de séjour payée alors que jusqu'ici je ne l'ai jamais payée !! ( Même si c'est une somme minime, par principe, je ne vois pas pourquoi cela a changé brusquement ) Le personnel de l'hôtel à changé ! Ce ne sont plus les mêmes qu'avant. C'est bien dommage car ils étaient très accueillants et soucieux de notre bien être durant le séjour !!
Stayed 1 night in Nov 2017

8/10 Good

Chl02

Liked: Cleanliness, staff & service, property conditions & facilities
Très correct
L'hôtel n'est pas de toute jeunesse mais c'est bien entretenu et le personnel est très attentionné.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Manque de rénovations
Encore un hotel Balladins qui semble voué à l'abandon.
Stayed 1 night in Jul 2017

6/10 Okay

Pierre-Baptiste

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, room comfort
Séjour au BALLADINS TRAPPES
Mon séjour s'est bien déroulé ! Accès un peu difficile mais tres grand parking ! Le repas du soir a été ...EXCEPTIONNEL ! Goûteux, assiette très garnie, viande cuite "comme à la maison" et servi par un personnel au Top ! Le petit dejeuner aussi était bien varié ! Bonne continuation !

6/10 Okay

guy

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

aurore

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
PREMIERE ET DERNIERE FOIS
Le ménage laisse à désirer, douche casser une attente de 10 min pour pouvoir se laver à l'eau chaude, radiateur qui ne fonctionne pas. Beaucoup de bruits donc du mal à m'endormir et le ponpon la femme de ménage qui débarque à 9h je lui demande de repasser pour 12h malgrés ça elle est revenue 3 fois j'avais l'impression de me sentir chassé enfin bref je ne recommande pas cet hôtel. Le seul point positif à été l'accueil à la réception.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À éviter...
À mon arrivée l'employé n est pas capable de prendre ma réservation faite en ligne... Ensuite chambre petite, bruyante, salle d'eau sale, les toilettes ne fonctionnent pas et il n'y a pas d eau chaude... Un cauchemar

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
L'hotel annonce des chambres rénovées, visiblement par celle dans laquelle j'ai séjourné, elle était très vétuste

6/10 Okay

Verified traveler

balladins à rénover
L'hotel présentait l'avantage d'etre à coté de mon rendez vous de travail et d'un prix raisonnable. Ensuite il ne faut pas etre exigeant, ca reste un 2 étoiles , qui aurait besoin d'un rafraichissement , la peinture extérieure est à refaire , et j'avais des trous dans le crépis mural de la chambre par exemple.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

abdel akim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

sonder, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
tranquillité

2/10 Terrible

Yves, Bruxelles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentable
Borne d inscription qui fonctionne pas correctement'hall répugnant sale, tapis dans un état lamentable,pas de plateaux café, un simple papier sur la porte note 'pas de réception pendant plusieurs jours,,,,,,pas de déjeuner non plus !,,, soit du jamais vu même pas dans le plus nul des formule un

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tout à fait correct
aucun problème, un hôtel très correct avec des gens sympa

6/10 Okay

Normand

Liked: Cleanliness, staff & service