Ratings based on 33 Verified Reviews

3.0 out of 5
67% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TW

Excellent place

Posted Jan 11, 2017
Been coming to Koh Chang for over 20 yrs and never stayed at Chai Chet - my mistake - this resort is a great spot right on beach and ticks all the boxes for us. As we've got older our levels of comfort and general requirements of accomodation have gone up, but our budget hasn't as much - koh chang resort and spa covers this 10 times over - easy check in - room better than expected - 15 steps to amazing beach - pool 15 steps in other direction - very decent buffet breakfast - cheap beers in room mini bar - room cleaned daily - sun loungers and towels available on beach - I could rattle on but suffice to say - this is the best place I've stayed on the island and for the right price - well done we will be back and we will bring / send others
Comment from Hotel Management
Jan 13, 2017 by Koh Chang Resort, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
3 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Posted Apr 20, 2016
It's so close to beach, very good food arrangements, so nice clean beach. Breakfast also good. Swimming pool is a bit small but it's acceptable. Nice garden and very friendly hotel staff.
Comment from Hotel Management
Dec 30, 2016 by KohChangResort, Hotel Management
Thanks for staying with us, we strive to make our guests happy. Thank you for sending us feedback!
2 out of 5
by S

Posted Apr 17, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
2 out of 5
by linda from Spain

Not recommended

Posted Feb 20, 2016 on Hotels
Not a great place to stay. There is a lot of work needed to put this place up to standard. If you are lucky enough to get an upgraded room, you might be happier!
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
3 out of 5
Recommended
for Everyone
by Ange from Santiago, Chile

Hotel to take a break

Posted Oct 5, 2013
Pros: Is close to the beach.
Cons: Wi-fi, clean.
I stayed at this hotel around for 3 days. I went to Bangkok and also I wanted a really closer experience with elephants, and for that reason I thought in Ko Chang (its mean Elephant Island). I arrived to the Hotel and they didn't have wi-fi, I should cross the street to go to the other hotel. Just that problem I had in there, the breakfast for me was good, the hotel is not near to the beach is in the beach, I rented a scooter to go to another areas of the Island, the people is friendly and help me with the elephant tour that I dreamed. They have also a spa treatments, but I think you don't need it, just walk and take a look to the beach. Maybe is not so close to bar, but you should go there to relaxing time, with friends, family or couple.
Comment from Hotel Management
Jan 13, 2017 by Koh Chang Resort, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
1 out of 5
by Atsushi from Auckland, New Zealand

Hotel is by the beach.

Posted Aug 17, 2013
Pros: Beach!
Cons: Coffee
Location: Walking distance to street food.
There was no WiFi in my room. I asked if I can change the room. I was taken outside the room where I could get WiFi. And I was told to stay there, when I need internet.
Comment from Hotel Management
Jan 13, 2017 by Koh Chang Resort, Hotel Management
Thank you for staying with us, we strive to make our guests happy and thank you for sending us feedback!
2 out of 5
by A verified traveler from Mosjøen

Bra hotell, men servicen elendig.

Posted Mar 13, 2017
Personalet virket helt uinteressert. Wifi fungerte bare enkelte steder og personalet bare trakk på skuldrene.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sverige

Bra läge vid underbar strand

Posted Feb 13, 2017
Mycket bra sängar. Bra läge vid stranden. Frukosten bra. Personalen kunde vara mer intresserande av sina gäster. Hotellet har fräschats upp en hel del sedan förra året (2016).
4 out of 5
by Robin

Riktigt trevlig vistelse!

Posted Dec 23, 2016 on Hotels
Den va riktigt bra
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Tack för att du bor hos oss Vi strävar efter att göra våra gäster nöjda. Och tack för att skicka oss feedback!