Worst hotel I have stayed on koh Chang
Posted Jan 5, 2015 on Hotels
How can this hotel be rated 4 star ???
The hotel is completely isolated from amenities which is ok if there is transport or motorbike rental at hand ( this was not the case) totally trapped there with no means of transport to visit other places. Although the Reception Manager tried his best , he had only been working at the Hotel 7 days and could give no answers to any information we asked about the local area or the island. I counted around 5 staff for the whole place. It was evident there was no grounds maintainence staff as the plants and shrubs were mostly dead and there was broken branches and leaves everywhere. It seemed like the buildings were built and then left to the elements without any regular mainainace. I wouldn't recommend this hotel to anybody. The staff tried their best but there was clearly too few of them to cover all the jobs needed to keep the place in order. A big Zero out of 10 for myself and friends. We actually left after the first night and took the hit on the money we paid upfront. If we hadn't left our holiday would have been very disappointing .