Really don't believe the 4* rating
Posted May 19, 2016
The best thing about this hotel is the location; right on the river. After that I've run out of positives.
My room was a granny-flat. Bedroom, separate bathroom & wc, small pointless sitting room with a tv (there's not one in the bedroom). My bedroom window was 1m from the adjacent building, which looked right into mine. The was only enough curtain to cover half the window. The bed was like a plank of wood, and neither of my colleagues slept well in their rooms either. The toiletries provided consisted of a small bar of soap & a sachet of shampoo. The decor of the place is really dated, bathrooms look like they were done on the cheap 30 years ago. Room numbers are missing from directional signs & have been drawn back on with a marker pen. The "free parking" is about 10 spaces. We had to pay to park in a car park. Breakfast is as basic as it gets. I had cereal & bread. The fresh fruit had run out & wasn't replaced. I wasnt offered any hot drink so took the end of my colleagues cold coffee. If you like cake & ham for breakfast there was plenty of that. On top of this it cost €147 for one night.
If you are charmed by old hotels then this might be for you. If, however, you can tell the difference between an old, traditional hotel, and an old, neglected hotel, then it's not for you.
I'll be going back to Steyr in 3 weeks but I won't be staying here.
Comment from Hotel Management
Jul 13, 2016 by Yvonne Viertler-Schürz, Hotel Management
Dear Sir, we really apologise for your unconveniences during your last stay here! You are right that this experience is all over not satisfying and also not usual here at all. We are very sorry about the mistakes and promise that this will not happen again.