Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of Park Inn by Radisson Linz

4 out of 5
Park Inn by Radisson Linz
Hessenplatz 16-18, Linz, Upper Austria

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 736 reviews" "
Rating 8 - Good. 325 out of 736 reviews" "
Rating 6 - Okay. 44 out of 736 reviews" "
Rating 4 - Poor. 16 out of 736 reviews" "
Rating 2 - Terrible. 20 out of 736 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alistair

Business traveler
Liked: Cleanliness, property conditions & facilities
Small onsite bar / restaurant serves decent food, plenty of other options in the area. Quite nicely situated for the railway station and food, bars, shops. Not super-central but nice. Good staff. Nice rooms. Comfortable and quiet.
Response from Park Inn by Radisson Linz on Jan 18, 2024
Dear Alistair, thank you for your honest feedback. It is lovely to see that you enjoyed your stay. We are looking forward to the next stay of you in Linz !- Park Inn by Radisson Linz

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area but only a few minutes walk and you’re back on the main shopping street and only 10 minute walk to the old square. Good standard hotel, breakfast has good options just be mindful though that you’re expected to have finished and be out of the dining room by 10, not able to arrive last minute then linger, staff member wasn’t happy that people were doing this, but fair enough he was getting it set up for lunch. Overall a good location for a night in Linz. Train station about a 20 minute walk.
Stayed 1 night in Dec 2023
Response from Park Inn by Radisson Linz on Jan 18, 2024
Dear Pamela, thank you very much for your review. We are glad you enjoyed your stay with us and loved our location just as much as we do. We are looking forward to your next stay in Linz!-Your Park Inn by Radisson Linz

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst check-in experience ever
Check-in was a nightmare. I don't know if the hotel provides any adequate training to all its receptionists, or whether employees treat someone depending on what the person looks like. In general, guests are not your buddies, and you don't scream their first names from across the lobby, you also don't try to school guests, that's not a well-trained receptionist does.
Stayed 5 nights in Dec 2023
Response from Thank you very much for taking the time to give us on Jan 14, 2024
Dear guest,Thank you very much for taking the time to give us some feedback after your recent stay with us.It is our desire to see that you enjoy our service and feel comfortable during your visit at our hotel. We are sorry that we were not able to live up your expectations particularly regarding the friendliness and welcome of our reception.Be ensured that we did follow up with them already to ensure a better handling in future!We would be glad if you give us another opportunity to convince you of our service.Best regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Linz
We are very satisfied with the room, beds and amenities. Breakfast was very, very good. :) We will try to come again! Thank you
Stayed 2 nights in Dec 2023
Response from Park Inn by Radisson Linz on Dec 26, 2023
Dear Adam,Thank you for taking the time to share your feedback with us.We are happy to hear that you enjoyed your time at Park Inn by Radisson Linz. Its nice to hear that the location of our hotel was just perfect for you.We look forward to welcome you again at Park Inn by Radisson Linz in the near future!

8/10 Good

matthew

Liked: Cleanliness, property conditions & facilities
This Radisson is we located in elegant Linz and my room was lovely, with a view of the park at the rear. Spacious and comfortable with a lovely bathroom. Reception and bar staff were polite and friendly. I would have given the hotel a higher rating, but my experience at breakfast was not so good. I went down at 0945 as I was busy earlier and felt rather awkward. There was no real welcome and most of the tables were laid for lunch. I felt rushed and there was no fruit left, plus the eggs had clearly been out a long time. It was not enjoyable or nutritious. I usually get down earlier, but if a breakfast is advertised as up to 10am, then a full service should be provided. Otherwise please just say 0930. This morning I avoided breakfast due to the previous experience, so I feel short changed.
Stayed 2 nights in Dec 2023
Response from Park Inn by Radisson Linz on Dec 26, 2023
Dear Matthew, thank you for taking time to write us a review. Thank you for taking the time to review your recent stay at Park Inn by Radisson Linz.We are thrilled to hear that we were able to meet your expectations and that you enjoyed the time with us.On behalf of our entire Park Inn by Radisson Linz team, we apologize for the inconvenience of your last stay. The breakfast incidents you described are definitely not up to our usual standard. We will gladly evaluate your feedback with the responsible department heads in order to improve our service accordingly. We look forward to welcome you again at Park Inn by Radisson Linz in the near future.

6/10 Okay

Margaret

Stayed 3 nights in Oct 2023

10/10 Excellent

Lorraine

Stayed 2 nights in Sep 2023
Response from Park Inn by Radisson Linz Team on Oct 15, 2023
Lieber Gast, herzlichen Dank für Ihre Bewertung! Wir freuen uns auf Ihren nächsten Besuch! Beste Grüße, Ihr Park Inn by Radisson Linz Team

10/10 Excellent

Tanya, Houston

Stayed 1 night in Sep 2023
Response from Park Inn by Radisson Linz Team on Oct 15, 2023
Lieber Gast, herzlichen Dank für Ihre Bewertung! Wir freuen uns auf Ihren nächsten Besuch! Beste Grüße, Ihr Park Inn by Radisson Linz Team

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Park Inn by Radisson Linz on Sep 16, 2023
Lieber Gast, herzlichen Dank für Ihre Bewertung! Wir freuen uns auf Ihren nächsten Besuch! Beste Grüße, Ihr Park Inn by Radisson Linz Team

10/10 Excellent

Gooly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but area around is very dirty.
Stayed 1 night in Jul 2023

10/10 Excellent

jabbar, St. Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope coming again in our European holiday Awesome hotel and helpful staff Shahla and jeyhoon Edmonton Canada Jun 2023
Stayed 2 nights in Jun 2023
Response from Guest Relations on Jul 3, 2023
Dear guest, thank you very much for your kind review! We hope to welcome you back again soon!Best regardsParkInn by Radisson Linz

8/10 Good

Susan

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Stayed 5 nights in May 2023

8/10 Good

Alistair, NOTTINGHAM

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in the town, there is a small square / park opposite which was nice to take a walk round. The area has a little graffiti and so on but feels safe Everything in the hotel room was of a decent standard, the room was quiet and the bed comfortable. The reception staff were excellent, one in particular helping out with recommendations for restaurants and so on in the locale. The food in the bar was nice, some good choice of beer, and good service. Breakfast is the standard buffet fayre you would expect. I would happily stay here again.
Response from Park Inn by Radisson Linz on Mar 15, 2023
Dear Alistair, thank you very much for your feedback, we are most pleased that you were satisfied with your stay in our house.we are really looking forward to your next visit to our hotel.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Cristian

Stayed 1 night in Jan 2023

10/10 Excellent

Rafid

Stayed 1 night in Jan 2023
Response from Park Inn by Radisson Linz Team on Jan 7, 2023
Dear Rafid, Thank you for your stay and your review. We're glad that you enjoyed your stay and hope you'll be back soon. All the best, Your Park Inn by Radisson Linz Team

10/10 Excellent

Andreas, Pomona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to great cocktail bars and main shopping streets. Parking available. Hotel staff was friendly, place spotless clean and well maintained. Unfortunately haven’t had the time to check out restaurant. Will for sure come back next summer!
Stayed 1 night in Dec 2022
Response from Park Inn by Radisson Linz Team on Jan 4, 2023
Dear Andreas,Thank you very much for your stay at Park Inn by Radisson Linz and your detailed review. We're really happy to hear that you had a great time and hope to see you again soon at Park Inn by Radisson Linz.

8/10 Good

Tomas

Stayed 1 night in Dec 2022
Response from Park Inn by Radisson Linz on Jan 3, 2023
Dear Tomas,Thank you for taking the time to review your recent stay at Park Inn by Radisson Linz. We look forward to welcome you again at Park Inn by Radisson Linz in the near future.

8/10 Good

Hadi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very good location, friendly staff, uncomfortable bed and need to be changed.
Stayed 11 nights in Nov 2022
Response from Your Park Inn by Radisson Linz team on Jan 3, 2023
Dear Hadi,Thank you for taking the time to share your feedback with us. We hope to see you again.

8/10 Good

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very central and our room was huge.
Stayed 1 night in Oct 2022
Response from Park inn by Radisson Linz on Oct 20, 2022
Dear Emma, Thank you very much for your Feedback.We are looking forward to see you again in future.Best regardsyour Park inn Linz Team

10/10 Excellent

Jeongjoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all for good, but there is no refrig.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

raluca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from General Manager on Feb 22, 2022
Dear Raluca, thank you very much for your great comment! Great to hear that you enjoyed your stay. Kind regards

10/10 Excellent

Matjaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking to the centre
NIce hotel in the walking distance to the centre of Linz, calm, friendly.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stay during pandemic
Check in was fast but nobody confirmed whether we have been vaccinated or have negative pcr test. The hotel says that there is an issue with expedia (hotels.com) comments when booking the room, cause these are not relayed to the hotel. Pillow, as requested, did not have feathers (allergic) but it was a razor thin pillow making it difficult to sleep. Despite being a 4 star hotel, there is no restaurant (or room service) at the weekend. Hand sanitizers are available in every corridor, near the elevator and in the lobby. However hotel guests walk around the common areas, and use the elevator without wearing masks. In the breakfast room, the vaccine status check is done very superficially. I believe I could have given anyone's vaccination certificate and they wouldn’t have noticed.
Stayed 1 night in Sep 2021

8/10 Good

Reza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Lieber Gast, herzlichen Dank für Ihre Bewertung! Wir freuen uns auf Ihren nächsten Besuch! Beste Grüße, Ihr Park Inn by Radisson Linz Team

10/10 Excellent

L.I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Thank you for your stay and your review. We're glad that you enjoyed your stay and hope you'll be back soon. All the best, Your Park Inn by Radisson Linz Team

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Marina Ivos on Feb 28, 2020
Lieber Gast, vielen Dank für Ihr Feedback, es freut uns, dass Sie sich die Zeit dafür genommen haben. Gerne geben wir Ihre Worte an unser Team weiter. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Park Inn by Radisson Linz Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean rooms. Near shopping area. Was perfect for us, we stayed only one night. Easy and fast check in / check out. Parking area.
Stayed 1 night in Jan 2020
Response from Marina Ivos on Jan 16, 2020
Dear Guest, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us in Linz. We look forward to your next visit. Best regards, Your Park Inn by Radisson Linz Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice clean hotel in a great spot.
Stayed 5 nights in Dec 2019
Response from Marina Ivos on Jan 16, 2020
Dear Expedia-User, thank you very much for your stay at Park Inn by Radisson Linz. We hope to see you again soon. All the best, Your Park Inn by Radisson Linz Team

2/10 Terrible

Valir

Disliked: Staff & service
Very weird service I stay there so many times and I pay so much money for my stay and whenever I go to check in they ask me if this is my first time there they should go thru people reservation and check their previous stays and not asking the guest this is your first time very poor
Stayed 6 nights in Dec 2019
Response from Marina Ivos on Jan 16, 2020
Dear Valir, thank you for your rating. Hope to welcome you again! Regards, Your Park Inn by Radisson Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Marina Ivos on Jan 18, 2020
Herzlichen Dank für Ihre gute Bewertung. Wir freuen uns auf ein nächstes Mal! Schöne Grüße, Ihr Park Inn by Radisson Linz Team

8/10 Good

Nabeel, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Ni fritge in the room is bad. Need refrigerator. Also no body lotion
Stayed 4 nights in Oct 2019
Response from Park Inn by Radisson Linz Team on Nov 20, 2020
Dear Guest, Thank you for taking the time to rate your stay with us, because your feedback is extremely important to us. Unfortunately there is no fridge in the room. However if you would like to put something cold next time, just contact our front desk and they will help you with you needs. Your displeasure with the resulting situation regarding the lack of amenities we can understand very well. For environmental reasons we do not offer cosmetic products such as nail file or Bodylotions directly on the room. Our colleagues at the reception or housekeeping are happy to bring them directly to your room if requested. Furthermore, it is possible to book our Business Rooms or Junior Suites, which are equipped with the desired amenities. We hope that you will give us the opportunity to welcome you again and to convince you of our service. Best Regards, Your Park Inn by Radisson Linz Team

8/10 Good

masoumeh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Thank you very much for your stay at Park Inn by Radisson Linz. We're really happy to hear that you had a great time and hope to see you again soon at Park Inn by Radisson Linz. All the best

10/10 Excellent

Kiril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Thank you for taking the time to share your feedback with us. We look forward to welcome you again at Park Inn by Radisson Linz in the near future!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Thank you for your stay and your review. We're glad that you enjoyed your stay and hope you'll be back soon. All the best, Your Park Inn by Radisson Linz Team

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Park Inn by Radisson Linz Team on Nov 7, 2020
Thank you for taking the time to share your feedback with us. We look forward to welcome you again at Park Inn by Radisson Linz in the near future! Best Regards, Your Park Inn by Radisson Linz Team

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Park Inn by Radisson on Jul 22, 2019
Dear guest, thanks for staying with us and for leaving this comment. Would be great if we may welcome you again next time. Best regards Park Inn by Radisson Linz

8/10 Good

zohar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Park Inn by Radisson on Jul 22, 2019
Dear Zohar, thanks for staying with us and for leaving this comment. Would be great if we may welcome you again next time. Best regards Park Inn by Radisson Linz

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Matthias on Jul 10, 2019
Dear Guest, thanks for staying with us and for leaving this great comment. Would be good if we may welcome you again in the near future. Best regards Yours Matthias Guttengeber General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, prompt service and centrally located in Linz
Stayed 6 nights in Jun 2019
Response from Matthias on Jul 10, 2019
Dear Guest, thanks for staying with us and for leaving this great comment. Would be good if we may welcome you again in the near future. Best regards Yours Matthias Guttengeber General Manager

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Matthias on Jul 10, 2019
Dear Guest, thanks for staying with us and for leaving this great comment. Would be good if we may welcome you again in the near future. Best regards Yours Matthias Guttengeber General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Helpful staff. Food choices poor on menu. Breakfast very poor. No coffee or tea facilities in the room. Shower flooded the whole bathroom
Stayed 3 nights in Jun 2019
Response from Matthias on Jun 21, 2019
Dear Guest, thanks for staying with us and for leaving this comment. Would be great to welcome you again in the near future. Best regards Park Inn by Radisson Linz

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where 3 people and a dog. Had a really huge room with a huge bathroom. Car parking next doors.
Stayed 2 nights in Jun 2019
Response from Matthias on Jun 21, 2019
Dear Guest, thanks for staying with us and for leaving this comment. Would be great to welcome you again in the near future. Best regards Park Inn by Radisson Linz

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from Matthias on Jun 23, 2019
Sehr geehrter Gast, herzlichen Dank für Ihren Aufenthalt sowie für Ihr wertvolles Feedback. Wir freuen uns, wenn wir Sie auch künftig wieder in unserem Haus begrüßen dürfen. Viele Grüße Park Inn by Radisson Linz

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location ,good facilities , gym , good breakfast , staff is nice
Stayed 3 nights in May 2019
Response from Matthias on Jun 21, 2019
Dear Guest, thanks for staying with us and for leaving this comment. Would be great to welcome you again in the near future. Best regards Park Inn by Radisson Linz

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Matthias on Jun 23, 2019
Sehr geehrter Gast, herzlichen Dank für Ihren Aufenthalt sowie für Ihr wertvolles Feedback. Wir freuen uns, wenn wir Sie auch künftig wieder in unserem Haus begrüßen dürfen. Viele Grüße Park Inn by Radisson Linz

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
When checking out at 4am, there wasn’t anyone attending the front desk. Both myself and another guest needed to knock on a bunch of doors to get someone so we could leave for the airport. Please improve this for future guests Check in and restarting staff were great!!! Thanks
Stayed 1 night in May 2019
Response from Park Inn by Radisson Linz Team on May 17, 2019
Dear guest, Thank you for taking the time to review your stay at Park Inn by Radisson Linz. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back at Park Inn by Radisson Linz and to show you that we can make it right. With best regards, Your Park Inn by Radisson Linz Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable room Great location Good restaurant
Stayed 1 night in Apr 2019
Response from Park Inn by Radisson Linz Team on May 15, 2019
Dear Robert, Thank you for your review and for sharing your recent experience at Park Inn by Radisson Linz. We love feedback and are pleased to hear that you enjoyed your time with us. The Park Inn by Radisson Linz hotel team is looking forward to welcoming you back soon! With kind regards, Your Park Inn by Radisson Linz Team