All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a great place with a pretty good staff. There was only one young lady on friday morning that must have been busy because when we asked about directions to the mission peninsula she wasn't really helpful. Having said that, the lady serv8ng breakfast was very helpfuland gave us great directions and even had them print a map for us.
Peggy
Stayed 3 nights in Apr 2024
Response from Nick on Apr 22, 2024
Thank you for your recent stay. We are so happy that you enjoyed your visit and look forward to your next visit with us
A fabulous, recently renovated hotel. Staff was exceptional.
Courtney
Stayed 1 night in Apr 2024
Response from Nick on Apr 21, 2024
Thank you so much for your kind words. We are thrilled at the outcome of the renovation and are so happy that you were able to experience it. Hope to see you back on your next trip!
Clean, neat with a friendly staff. I do not recall if posting said breakfast was included. I was surprised to find a small continental breakfast. Unfortunately we have a gf person in our group. Their only breakfast options were a hard boiled egg or an apple.
Lynn
Stayed 1 night in Apr 2024
Response from Nick on Apr 18, 2024
Thank you so much for your recent stay. We are so happy that you enjoyed your stay and look forward to welcoming you again on your next stay
I stayed 2 nights. Every staff member I encountered were extremely pleasant and professional. Recommended highly!
Phillip
Stayed 1 night in Apr 2024
Response from Nick on Apr 14, 2024
Thank you for visiting us. We are so happy that you enjoyed your stay. We are very proud of our hotel and the area that we represent in love sharing it with our guests. We hope to see you back on your return trip to Traverse City.
We really enjoyed our stay and would definetly stay again! The hotel was very clean and the room was very comfortable. Breakfast was pretty good and although we really enjoyed the pool we felt like the pool had way too much chlorine and we would have enjoyed a workout room. For these reasons I am giving it 4 stars but it was a great value!
Amy
Stayed 1 night in Apr 2024
Response from Nick on Apr 8, 2024
We are sorry we let you down with the facilities. Please know our pool is monitored multiple times a day by staff and ongoing through technology to ensure that the correct amount of chemical is used for the usage. We appreciate your comments and stay and look forward to welcoming you again soon
The suite was adorable and my kids thought it was "the coolest".
Patricia
Stayed 1 night in Apr 2024
Response from Nick on Apr 7, 2024
Thank you so much for your kind words. We are thrilled your enjoyed your visit. Let the kids know we think they are "the coolest" too! We can't wait to welcome you back soon!
Booking the place was terrible, and on top of the management was lacking delivery message skills were through the public. Needless to say I was awoken with a unsafe condition.
Milan
Stayed 1 night in Apr 2024
Response from . on Apr 7, 2024
Milan; as was explained to you, the hotel does not tolerate threats made towards staff or guests at the hotel. Thus, law enforcement was called and this reservation was not only canceled but fully refunded to you as it was the decision of the hotel management to cancel your reservation. We wish you well in your future travels.
Thank you so much for your recent stay and kind words
2/10 Terrible
Milan
Apr 3, 2024
Liked: Cleanliness, staff & service
Could be fraudulent they seem to Hobby had third-party apps that bought the place that you may want to call for any additional tips of caution that they have ran into other previous. Yes, I have ran into a couple of hiccups, and really was not that satisfied.
Milan
Stayed 1 night in Apr 2024
Response from . on Apr 5, 2024
Milan, thank you for your comments. The hotel is not owned by a third-party app. Reservations are able to be made by third party apps, like you did, and policies are handled through them.
The staff was very delightful and helpful. We also loved the cleanliness of our room and that jacuzzi was the cherry on top-clean and fun. Price was fair!
Carlos
Stayed 1 night in Apr 2024
Response from Nick on Apr 3, 2024
Thank you so much for your kind words and your recent visit with us. We hope to see you back soon.
The new renovations are great. No complaints at all. Jacuzzi worked great and was a lot of fun.
Carlene
Stayed 2 nights in Mar 2024
Response from Nick on Apr 1, 2024
Thank you so much for your visit. We are so happy that you enjoyed your stay and love the new renovations. We love the look, too!
10/10 Excellent
Pati
Apr 1, 2024
Liked: Amenities
Myself and 3 grandchild booked a room for 1 night and was so happy with our check in that Brandy did for us that we ended up staying another night. Our room was clean and quiet. Those big waffles at breakfast were great.
Pati
Stayed 1 night in Mar 2024
Response from NIck on Apr 1, 2024
Thank you so much for your kind words. We are so happy that you enjoyed your visit with us. We hope to see you back again soon. Thank you too for your kind words about Brandy too! Thank you!
The room was fine, pool was nice. Hot tub jets didn't all work and I had to kill a whole lot of ants in our bathroom. However once we notified them of the ants they came right out and sprayed and they didn't come back.
Thank you so much for your review. We are happy that you enjoyed your stay and the pool and hot tub! We hope to see you back again soon!
4/10 Poor
Hannah
Feb 23, 2024
No extra bedding was provided in closet like at most hotels, and the bedding on the bed seemed to be army surplus from the Korean war
Hannah
Stayed 1 night in Feb 2024
Response from Nick on Feb 23, 2024
Thank you for your recent stay. Our staff is available 24 hours a day for guest assistance and with extra bedding or anything else you need during your stay. Having that "on demand" extra bedding ensures we are providing fresh linen for all your needs. We are sorry you felt the way you did and wish you well in the future.
I enjoyed the friendly staff upon entering and checking in. The only down fall for me was the pool, we enjoyed it but thought it could use a cleaning….I definitely will stay here again
April
Stayed 1 night in Feb 2024
Response from Nick on Feb 21, 2024
Thank you for your recent stay
10/10 Excellent
Stephanie
Feb 19, 2024
Clean friendly and nice area. Definitely will be back
Stephanie
Stayed 2 nights in Feb 2024
Response from NIck on Feb 19, 2024
Thank you so much for your kind words
6/10 Okay
Rachel
Traveled with family
Feb 18, 2024
Liked: Cleanliness, staff & service, amenities
Couldn't really swim long or go in hot tub long. Chlorine was very strong. Eyes were watering from it. But otherwise the stay was nice. Staff was very friendly including housekeeping staff.