Ratings based on 633 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly

Posted Aug 29, 2015
I was concerned about the hotel quality because of the piece point. The rooms were clean and friendly staff. Good location, near the beach and some restaurants. It's fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff! Nice and clean, Uncomfortable beds.

Posted Aug 27, 2015
Place was great! Beds were very uncomfortable:( Staff was terrific!
3 out of 5
by A verified traveler from Indy

Close to restaurants.

Posted Aug 26, 2015
Pros: close to several restaurants
Cons: Room not as clean as it should have been.
Location: close to several restaurants and a state beach
Room not as clean as it should have been. Near the NE edge of the city, close to several restaurants.
1 out of 5
by A verified traveler from Glienicke, Brandenburg

Posted Aug 24, 2015
Sehr enttäuschendes Hotel. Vor allem Sauberkeit im Hotel ließ zu wünschen übrig. Das lieblose Frühstück mit Plastikgeschirr und Plastikbesteck entsprach nicht unseren Erwartungen. Wir gingen dann am nächsten Tag lieber nach nebenan zu "Bob Evans". Sicherheitsaspekt auch nicht in Ordnung. Uns wurden neue Türkarten ausgestellt, weil die eigentlichen nicht mehr funktionierten. Es fragte keiner, ob wir auch diejenigen sind, die dort wohnen. Auf keinen Fall mehr dieses Hotel, was eigentlich eher einem Motel entspricht.
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic

Posted Aug 24, 2015
Comfortable and convenient location; easy drive to Sleeping Bear Dunes
2 out of 5
by A verified traveler from Martin

Posted Aug 22, 2015
Hotel is outdated as well as their plumbing. Small rooms.
2 out of 5
by A verified traveler from Michigan

Traverse City

Posted Aug 22, 2015
Pros: Cab service handy
Cons: Spray for bugs
Location: Ok location
The room was outdated but most of all there was a 1" bug or ant crawling on the floor.
1 out of 5
by A verified traveler from spring lake

would have gotten my money back

Posted Aug 22, 2015
Wanted to leave and get money back but was told we would have to get the refund from Expedia,. Which says in the contract no refunds. Place is old and unkept. Not worth the money we paid. Will not stay there again or use Expedia to book a room.
3 out of 5
by A verified traveler from chicago

Great value

Posted Aug 18, 2015
For the price of this hotel, I thought this was a great value. My one issue is that the toilet would not flush it and when asked to have it fixed by Front Desk, they cannot help and offer a room adjustment. Then, the room rate was not adjusted upon checkout so I paid the whole rate.
3 out of 5
by A verified traveler from Grsnd Rapids, MI

Very old hotel. Staff was nice.

Posted Aug 18, 2015
This is just an old hotel. For $170 a night you would expect more. The staff was very nice. The location was okay. Just not what you would expect for the price paid.