Breakfast, lunch and dinner served

Reviews of Cambria Hotel Traverse City

3.5 out of 5
Cambria Hotel Traverse City
255 Munson Ave, Traverse City, MI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 626 out of 789 reviews" "
Rating 8 - Good. 131 out of 789 reviews" "
Rating 6 - Okay. 20 out of 789 reviews" "
Rating 4 - Poor. 10 out of 789 reviews" "
Rating 2 - Terrible. 2 out of 789 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 1 night in Feb 2024
Response from Jack Buist on Mar 24, 2024
Thank you for being our guest at the Cambria.Jack BuistGeneral Manager

10/10 Excellent

Haley

Stayed 3 nights in Dec 2023
Response from Jack Buist on Jan 23, 2024
Thank you for being our guest at the Cambria

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jack Buist on Dec 31, 2023
Thank you for staying at the Cambria.We do appreciate it.Jack BuistGeneral Manager

10/10 Excellent

Mckenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very clean and super nice staff. Free shuttle was a awesome feature, and reflect in the hotel was also great! :)
Stayed 2 nights in Nov 2023
Response from Jack Buist on Nov 12, 2023
I am glad you enjoyed what we offer at the Cambria and Reflect Bistro. Thank you for choosing us and for being our guest.Best regards,Jack BuistGeneral Manager

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
Great bar and dessert, very friendly. More of an adult atmosphere which was appreciated!
Stayed 1 night in Nov 2023
Response from Jack Buist on Nov 5, 2023
Thank you for being our guest at the Cambria and Reflect Bistro. Thank you for sharing your experience.Kind regards,Jack BuistGeneral Manager

6/10 Okay

Lynn

Stayed 2 nights in Oct 2023
Response from Jack Buist on Oct 15, 2023
Thank you for being our guest at the Cambria.Best regards,Jack BuistGeneral Manager

4/10 Poor

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
People were trying to break in to our room in the middle of the night. There was also so many noises from the ac, the walls and the people next to us. (You could hear every word)
Stayed 1 night in Sep 2023
Response from Jack Buist on Sep 4, 2023
I do apologize for the noise and someone trying to get into your room. I am hoping that you called the front desk right away so we could address the situation. I am sorry that you were woken up.Jack BuistGeneral Manager

8/10 Good

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We fit 5 of us in a room with 2 beds and a pullout couch. It worked just fine. The restaurant onsite was very good (breakfast). The free shuttle to downtown was really appreciated so that we didn't have to worry about parking (and having a beer). Alexandria at the front desk was a rock star. My daughter left her epi pen in our room and Alexandria went above and beyond to look for it herself and found it behind a curtain.
Stayed 2 nights in Aug 2023
Response from Jack Buist on Aug 16, 2023
Thank you for being our guest and for sharing the details of your stay at the Cambria and Reflect Bistro.I am glad Alexandria was able to help you with you lost item in the guest room.Hope to see you again next time you are in the area.Best regards,Jack Buist

10/10 Excellent

francie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and comfortable room, amazing staff - would definitely stay there again!
Stayed 3 nights in Aug 2023
Response from Jack Buist on Aug 14, 2023
Thank you for sharing your experience at the Cambria.We appreciate you choosing our property.Best regards,Jack BuistGeneral Manager

6/10 Okay

charles

Disliked: Property conditions & facilities
older inside restaurant needs better help great food poor service needs a area outside for guests to sit around property
Stayed 1 night in Aug 2023
Response from Jack Buist on Aug 14, 2023
Thank you for sharing your experience. I am sorry you did not like our service or our outside seating area .Kind regards,Jack Buist

10/10 Excellent

Cheryl

Traveled with partner
Wish it was on the water…..
Stayed 2 nights in Aug 2023
Response from Jack Buist on Aug 10, 2023
On the water would be great!! Thank you for being our guest.Jack BuistGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jack Buist on Aug 3, 2023
Thank you for being our guest at the Cambria.Jack BuistGeneral Manager

10/10 Excellent

Patricia Del

The staff was great
Stayed 2 nights in Jul 2023
Response from Jack Buist on Jul 31, 2023
Thank you. I am glad you enjoyed the Hospitality and service provided by our staff.Jack Buist

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2023
Response from Jack Buist on Jul 29, 2023
Thank you for being our guest at the Cambria!Jack BuistGeneral Manager

10/10 Excellent

Jim

Stayed 2 nights in Jul 2023
Response from Jack Buist on Aug 16, 2023
Thank you for being our guest at the Cambria.We do appreciate you giving us a try.Best regards,Jack BuistGeneral Manager

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the food. Thought the mattresses were worn out and uncomfortable. Couldn’t sleep because we could hear people walking above us all night. Terrible sound insulation!
Stayed 2 nights in Jul 2023
Response from Jack Buist on Jul 26, 2023
I apologize that you did not have a comfortable stay with us. I wish we could have been informed while you were on property so we could have addressed your issue.My apologies.Jack Buist

8/10 Good

Tonya

Stayed 1 night in Jul 2023
Response from Jack Buist on Aug 14, 2023
Thank you for being our guest.Jack BuistGeneral Manager

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jack Buist on Jul 25, 2023
thank you

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful. Always ready with a "HI!" Room was spacious and clean
Stayed 3 nights in Jul 2023
Response from Jack Buist on Jul 24, 2023
I am glad you enjoyed the friendliness and the Hospitalityprovided by our staff. Thank you for your comments.Best regards,Jack BuistGeneral Manager

10/10 Excellent

Matti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jack Buist on Jul 10, 2023
Thank you for being our guest at the Cambria.

10/10 Excellent

Constance

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff and room were great. no complaints. very nice and maintained.
Stayed 1 night in Jul 2023
Response from Jack Buist on Jul 8, 2023
Thank you for staying with us at the Cambria. We appreciate you choosing our property.Best regards,Jack BuistGeneral Manager

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should be at the top of your list.
The hotel is in a great location with large accommodating rooms. They were clean and the water was hot! The best part is the front desk clerk Alexandria!! She rocks!!
Stayed 1 night in Jul 2023
Response from Jack Buist on Jul 5, 2023
Thank you for sharing your experience with us at the Cambria. We appreciate you choosing our hotel. Kind regards,Jack BuistGeneral Manager

8/10 Good

Timothy, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Jack Buist on Jul 4, 2023
Thank you for staying with us at the Cambria.Best regards,Jack Buist

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Once again, Cambria Suites provided us with a lovely “base of operations” for our exploration of the Traverse City area. Ryan and all the front desk staff were friendly, attentive, and a joy to work with. The food at Reflect was wonderful and the desserts were fantastic! Our suite was lovely and all the shuttle staff were great. We had a wonderful time and Cambria contributed greatly! Special thanks to Cyle, Ryan, Alex, Joel, Richard, Lyndsay, Kayla, Mary Pat, and Chef Nick and Chef Deb. You guys really know the meaning of customer service!
Stayed 3 nights in Jun 2023
Response from Jack Buist on Jun 24, 2023
I am glad you enjoyed the Hospitality and customer service provided by all of the Staff members that you mentioned. We are very proud of how our staff takes care of our guests. Thank you for sharing your experience with us.Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Heidi Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
This place is the perfect place to stay. We will be back.
Stayed 2 nights in Jun 2023
Response from Jack Buist on Jun 12, 2023
I am glad you enjoyed your visit, Thank you for being our guest at the Cambria.Kind regards,Jack Buist

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2023
Response from Jack Buist on Jun 19, 2023
Thank you for staying with us at the Cambria!We do appreciate it.Best regards,Jack BuistGeneral Manager

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Cambra Suites was excellent. The only thing I can find a fault in is that my room did not have a safe for my laptop. Will definitely stay again.
Stayed 3 nights in May 2023
Response from Jack Buist on Jun 4, 2023
Thank you for sharing your experience and for choosing to stay with us at the Cambria. Sorry that we do not offer safe's in our guestrooms.Jack BuistGeneral Manager

10/10 Excellent

Eric

Stayed 4 nights in May 2023
Response from Jack Buist on Jun 22, 2023
Thank you for being our guest at the Cambria.Jack BuistGeneral Manager

4/10 Poor

Michael

Stayed 1 night in May 2023
Response from Jack Buist on Jun 19, 2023
Thank you for staying at the Cambria

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jack Buist on May 22, 2023
Thank you for staying with us at the Cambria.We do appreciate you choosing our property.Jack BuistGeneral Manager

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2023
Response from Jack Buist on May 24, 2023
Thank you for being our guest and for sharing your experience . We appreciate you choosing our Hotel.Kind regards,Jack Buist

10/10 Excellent

Robert, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Jack Buist on May 16, 2023
Thank you for staying with us at the Cambria !

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had a very good experience and expect to return.
Stayed 2 nights in May 2023
Response from Jack Buist on May 13, 2023
Thank you for choosing the Cambria and for being our guest. We do appreciate sharing your experience.Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two very pleased customers.
We had really helpful Desk Attendants Alexandria & the Manager worked hard to work out the financial details for us. Our room was exceptional the Restaurant was exceptional; and can't wait to return again.
Stayed 1 night in Apr 2023
Response from Jack Buist on Apr 15, 2023
I am glad you enjoyed your first visit with us at the Cambria and Reflect Bistro. It is great to hear that youenjoyed the Hospitality and the service provided.Kind Regards,Jack BuistGeneral Manager

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this place. First time here and would come back every time.
Stayed 1 night in Apr 2023
Response from Jack Buist on Apr 8, 2023
Thank you for trying the Cambria for the first time. We appreciate you choosing us. Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of Choice
I had a really nice stay. This is my hotel of choice when I'm in Traverse City.
Stayed 2 nights in Apr 2023
Response from Jack Buist on Apr 7, 2023
Thank you for sharing your experience with us at the Cambria. We appreciate you being our guest.Kind regards,Jack Buist

10/10 Excellent

Jason, Claypool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Jack Buist on Apr 22, 2023
Thank you for sharing your experience with us at the Cambria. We appreciate you being our guest!

10/10 Excellent

Cara

Stayed 1 night in Mar 2023
Response from Jack Buist on Apr 14, 2023
Thank you for being our guest at the Cambria!Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and friendly
Stayed 1 night in Feb 2023
Response from Jack Buist on Feb 27, 2023
I am glad you enjoyed the hospitality and service provided by the staff of the Cambria.Thank you for being our guest.Jack BuistGeneral Manager

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotels I’ve stayed in in quite awhile. Friendly staff, and unbelievably clean!!!
Stayed 1 night in Feb 2023
Response from Jack Buist on Feb 16, 2023
Thank you for being our guest and sharing your experience at the Cambria. We appreciate you choosing our property. Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Andrea

Stayed 1 night in Feb 2023
Response from Jack Buist on Mar 7, 2023
Thank you for being our guest at the Cambria.We appreciate you choosing our property.Best regards,Jack Buist

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mechena at the front desk was very friendly
Stayed 1 night in Feb 2023
Response from Jack Buist on Feb 8, 2023
Thank you for pointing out her Hospitality and friendliness.Kind regards,Jack Buist

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for sports
In town for a sports game. Was pleasantly surprised at this gem of a hotel. Felt similar to a Hyatt Place with a great restaurant inside and perfect location
Stayed 1 night in Jan 2023
Response from Jack Buist on Jan 23, 2023
I am glad you were pleasantly surprised by the Cambria and our restaurant Reflect Bistro. Thank you for being our guest.Kind regards,Jack BuistGeneral Manager

8/10 Good

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Jack Buist on Mar 7, 2023
Thank you for staying with us at the Cambria.Jack BuistGeneral Manager

10/10 Excellent

Deborah, Muskegon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cambria is always a great place to stay. Although the beds this time were not the most comfortable for some reason…usually it’s like snuggling into a comfy marshmallow. Not so soft, and bouncy this time. Kind of a deal breaker for me. Unfortunate but true.
Response from Jack Buist on Jan 12, 2023
I do apologize that you were not comfortable with the bedin your room. Thank you for letting us know about your dissatisfaction , we will make sure to take a look at the condition of the mattress. Kind regards,Jack BuistGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
One of the best hotels in northern Michigan: Clean, good working area in rooms, comfortable, good internet and fantastic restaurant.
Stayed 1 night in Jan 2023
Response from Jack Buist on Jan 9, 2023
I am glad that you enjoy what we offer at the Cambriaand Reflect Bistro. Thank you for choosing our property.Best,Jack BuistGeneral Manager

6/10 Okay

donald

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at this location.
Stayed 1 night in Dec 2022
Response from Jack Buist on Jan 5, 2023
Thank you for returning to the Cambria.We appreciate you staying with us.Kind regards,Jack Buist

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean but no gameroom for kids. Pool very small.
Stayed 1 night in Dec 2022
Response from Jack Buist on Jan 5, 2023
Thank you for staying with us at the Cambria.Best regards,Jack BuistGeneral Manager

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room
Stayed 1 night in Dec 2022
Response from Jack on Dec 2, 2022
I am glad you enjoyed yourself at the Cambria.Thank you for being our guest.Jack BuistGeneral Manager