Ratings based on 292 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic weekend for two it was a great hotel

Posted Feb 15, 2017
Pros: Location cleanliness and view
Cons: wish they had the bed in the back of the room and the couches in the front room so that the rooms were quieter and you could enjoy the view
Rooms were clean and front desk staff was fast and friendly. the hotel is great
Comment from Hotel Management
Feb 16, 2017 by Jonathan P., General Manager , Hotel Management
Thank you for your stay and your time in writing a review! Thanks for your suggestion too! We do have 25 different rooms ranging from simple studios to luxury suites. I think we can help you with another room type that would work better for you next time. Thank you again. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Great hotel with an amazing view of the bay. Would stay here again. The fireplace really make it cozy in the winter.
Comment from Hotel Management
Feb 9, 2017 by Jonathan P., General Manager, Hotel Management
Thank you for your stay! I'm so glad you enjoyed a cozy winter getaway in Traverse City and our hotel. Have a wonderful rest of winter, and I hope you visit once again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel!

Posted Jan 23, 2017
Pros: Everything!
Cons: The only problem we saw was in our bathroom. It looked like there had been a little water damage from the shower, but overall, great room!
Location: We loved the location because it was a little farther away from Downtown TC, and it was quieter.
Definitely one of the best hotels we've ever stayed at! Large room with lots of space, huge continental breakfast, clean hotel, friendly service and lots of little extras! We will definitely stay here again!
Comment from Hotel Management
Jan 27, 2017 by Jonathan P., General Manager, Hotel Management
Thank you so much for your stay and your review. I'm glad you had one of your best hotel stays with us, and we just love to keep making our hotel better each day. We'll be glad to welcome you back. Have a great end of January! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to friends n family I was visitin

Posted Dec 5, 2016
Hotel was nice.. clean n friendly staff .. easy check in and out
Comment from Hotel Management
Dec 5, 2016 by Jonathan P., General Manager, Hotel Management
Thank you for your stay. I'm glad you found our hotel to be clean and our staff to be friendly. Hope your travels were safe and good! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place...ask for a room with a view

Posted Nov 23, 2016
Nice place bad view. Staff allowed us to change rooms. Very easy to work with
Comment from Hotel Management
Nov 26, 2016 by Jonathan P., General Manager, Hotel Management
Good day, Stephen! Thank you for your stay and your review. I'm sorry that when you reserved you had chosen a room with no view of the bay, but I'm glad we could help make it better for you. With 25 different room types, we have something for everyone, and I'm glad it all worked out. Have a great holiday season and thank you again! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 7, 2016
Clean, comfortable, 24 hour free coffee, right on water with beach. Very nice hotel.
Comment from Hotel Management
Nov 8, 2016 by Jonathan P., General Manager, Hotel Management
Thank you for your stay, Paul! Glad you enjoyed our hotel and I hope you had fun in the area. Have a great day! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lapeer, MI

Very nice hotel. Great location and friendly staff

Posted Nov 7, 2016
Pros: Big room, comfortable and affordable. Location for this trip was a big plus.
Cons: Our room was right next to the pool with a window overlooking the pool area. It was a little load and not as private.
Location: Close to Acme and right on the water. Kinda far from downtown but the hotel provides a shuttle.
Nice big, spacious room. Comfortable beds and the bathroom has been updated recently. The kitchenette was a plus!
Comment from Hotel Management
Nov 8, 2016 by Jonathan P., General Manager, Hotel Management
Good day, Scott! Thank you so much for your stay. I'm glad you enjoyed your room size and amenities with it. I appreciate your review and rating. So glad we could make you happy and I hope your travels were safe and uneventful. Have a nice rest of November! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Lovely Hotel

Posted Nov 5, 2016
Pros: Great lake front view
Very comfotable and clean room with high tech room amenities. Great location and price too.
Comment from Hotel Management
Nov 6, 2016 by Jonathan P - General Manager, Hotel Management
Good evening, Fiona! Thank you for your stay! I'm happy that you enjoyed your lake-front view along with our location and price. Have a great fall and come visit again! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

We will definitely be back!

Posted Oct 17, 2016
What a great overall experience! We thoroughly enjoyed our stay!
Comment from Hotel Management
Oct 27, 2016 by Jonathan P., General Manager, Hotel Management
Thank you for your stay! Glad you had a great experience. Have a wonderful end of October!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kalamazoo, United States of America

Super staff!

Posted Oct 12, 2016
Location: Walgreens across the street, miniature golf and restaurants down the road. About 2.5 mi down from hotel is Old Mission Peninsula Drive.
Along with the wonderful staff who helped you, guided you, recommended and informed you, the hotel was clean and very comfortable. It was far from downtown TC however there is a shuttle that you could use. It's a great hotel on the Bay with a beach area complete with campfires and water toy rentals. Our 4 day stay was excellent!
Comment from Hotel Management
Oct 27, 2016 by Jonathan P., General Manager, Hotel Management
Good afternoon! Thank you for your stay and your review. I'm really pleased that you took the time to share your insight and your picture - nice one! I'm happy you had a great 4-day stay, and I hope you had fun around the area. Have a wonderful day and do return soon! For the love of hospitality, Jonathan P. General Manager