Ratings based on 530 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

The excellent staff made our stay a pleasure.

Posted Dec 22, 2016
Pros: Attitude of staff, location, size of suite
Cons: Breakfast could use some work. The room could use more lighting.and updating.
Location: Probably no more than ten minute drive to downtown and about the same distance to the airport.
We were upgraded to a suite which was roomy and comfortable. A clogged drain was fixed in minutes after we called the desk. The front desk personnel were helpful and pleasant. The rooms were clean and quiet. The location was convenient to downtown and the airport.
Comment from Hotel Management
Dec 23, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We are pleased to see you enjoyed your stay with us. We strive for kind and comfortable service as we want you to feel at home when you are with us. Thank you for taking the time to review the property, and we hope to see you the next time your travels bring you to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to shopping, entertainment and dining

Posted Dec 19, 2016
We've stayed at this hotel a couple of times and will definitely return
Comment from Hotel Management
Dec 23, 2016 by Sarah, Hotel Management
Thank you for continuing to choose the Country Inn & Suites for your Traverse City visit. It is great to hear you continue to receive the consistent care and customer service you are accustomed to. We truly appreciate you taking the time to let us know about your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great accommodations, easy access to the aorport,

Posted Dec 4, 2016
Pros: Everything
Location: I was only there for a few days for personal reasons and unfortunately wasn't able to visit any of the areas amenities
Clean, safe, reasonable rates, excellent breakfast and fresh good coffee 24/7
Comment from Hotel Management
Dec 5, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We are pleased to see you enjoyed your stay with us. We strive for kind and comfortable service as we want you to feel at home when you are with us. Thank you for taking the time to review the property, and we hope to see you the next time your travels bring you to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded!

Posted Nov 28, 2016
We checked in and spoke with Marissa who was very friendly and offered us an upgraded room which was very nice and had a welcome box of Traverse City goodies.... The breakfast buffet was very good.. Will stay again!
Comment from Hotel Management
Dec 5, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. It is great to hear you enjoyed yourself. We appreciate you taking the time to let us know about your stay and certainly look forward to your next visit to Traverse City.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Elevator is loud

Posted Nov 24, 2016
Had a sweet next to elevator bed was located on the wall where it was located all you heard all night was the elevator worst night sleep ever
Comment from Hotel Management
Dec 7, 2016 by Sarah, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 17, 2016
Couldn't adjust the water temperature in the shower to a comfortable degree. The water would be perfect temperature, then scalding hot. When you turned it down ever so slightly, it was ice cold. Same problem in both hotel rooms we had. Other than that, the place was great. Very clean rooms and an extremely friendly staff!
Comment from Hotel Management
Nov 19, 2016 by Sarah , Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are currently working to track down and correct the water problems your encountered. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Value

Posted Nov 2, 2016
Pros: The breakfast buffet was SUPER good. It's a great way to start off your day.
Cons: Bigger Fridge.
Location: The hotel is close to everything.
It's a really great place to rest and a little out of the way from busy streets.
Comment from Hotel Management
Nov 2, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We appreciate you taking the time to review the property and we hope to see you the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

A very nice place to stay.

Posted Oct 31, 2016
The price was right, the room was very clean and comfortable. The breakfast was very good and plentiful. The hotel is in a good location with plenty of parking and dining options within walking distance. Most importantly, the staff was probably the friendliest I have ever encountered at a hotel. Everyone from the front desk, day shift, night shift, housekeeping, breakfast staff and maintenance.....extremely helpful and accommodating.
Comment from Hotel Management
Nov 2, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We appreciate you taking the time to review the property and we hope to see you the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2016
Cleanest pool/hot tub I have ever seen. Comfortable bed clean room
Comment from Hotel Management
Nov 2, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We appreciate you taking the time to review the property and we hope to see you the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Home base when we were in Traverse City.

Posted Oct 29, 2016
Pros: Location for day trips and close to dining.
Location: Wine touring, Beer touring, many good restaurants up to 5 star dining near close to National Lakeshore Leelanau Peninsula and Mission Peninsula.
Location was perfect for our trip, Friendly staff, Hot Tube and pool was very nice, breakfast was good with a nice selection of food.
Comment from Hotel Management
Nov 2, 2016 by Sarah, Hotel Management
Thank you for choosing the Country Inn & Suites for your stay in Traverse City. We appreciate you taking the time to review the property and we hope to see you the next time you are in the area.