Ratings based on 1,780 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2017
I had a very good sleep. I alsolike the swiming pool very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice hotel, great staff

Posted Sep 22, 2017
Nice property, great location. Professional friendly staff
Comment from Hotel Management
Sep 22, 2017 by TCBrittM, Hotel Management
Thanks Patrick for your review. We are so happy to read you enjoyed your stay with our amazing team! Happy fall, and we hope to see you next time you are visiting Traverse City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vincennes Indiana

Posted Sep 22, 2017
Very nice large rooms, clean, comfortable beds. Nice breakfast. Will go back. Loved it.
Comment from Hotel Management
Sep 22, 2017 by TCBrittM, Hotel Management
Thank you Steve for taking the time to leave us a review. We are happy to see you loved your stay and look forward to seeing you in the future. Have a great fall season!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Sep 20, 2017
The hotel staff was very friendly and courteous. Check in was efficient and no problems. Bathrooms are kind of small. But room was very clean. Beds are comfortable. I LOVED that the hotel staff called after check in to ensure everything was satisfactory to us. Very enjoyable stay and would definitely recommend!
Comment from Hotel Management
Sep 22, 2017 by TCBrittM, Hotel Management
We are thrilled you enjoyed your stay! Thank you for taking time to let us know how we did. Our team truly cares about our guests and wants to make sure everyone feels at home while stay with us. We look forward to your next stay with us when you're in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, Mi

Easy to find, easy access to everything

Posted Sep 19, 2017
Pros: Easy to find and plenty of parking
Location: Just a short drive to either the Old Mission peninsula wineries, the Lelanau wineries & just a short drive to downtown shopping & beaches
Check in was quick and staff was pleasant. Room was clean and breakfast was good.
Comment from Hotel Management
Sep 21, 2017 by TCBrittM, Hotel Management
Thank you Becky for taking the time to leave us a review. It's so great to hear you enjoyed your stay with us! We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pros: Room was spacious and very comfortable
Location: Close to the waterfront and a few miles from downtown
Overall, enjoyable experience. Great location to downtown and waterfront. Breakfast had a variety of food choices. Would come back again.
Comment from Hotel Management
Sep 18, 2017 by TCBrittM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed our location and complimentary hot breakfast. We look forward to your next stay!
4 out of 5
Recommended
for Couples
by A verified traveler

GOOD LOCATION

Posted Sep 17, 2017
PERFECT SPOT TO WINERIES, ANTIQUE SHOPS AND RELAXING.
Comment from Hotel Management
Sep 18, 2017 by TCBrittM, Hotel Management
Thank you for the rating. It's great to see you enjoyed your stay and glad that you were able to experience plenty of wineries and antique shops in the area. We hope to see you next time you are in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

Nice hotel, mattresses in need of replacement

Posted Sep 16, 2017
Overall, a nice place but both mattresses in our room were worn out in the middle area and too soft
Comment from Hotel Management
Sep 18, 2017 by TCBrittM, Hotel Management
Thanks Bob for the feedback. Our team will be working on switching out the mattresses in the near future to ensure our guests are comfortable. We hope to see you when you're in the area next.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint Joseph, Mi.

Posted Sep 15, 2017
Pros: Pillows/bedding very good.
Location: Liked the location very much but the construction/traffic was very unpleasant.
It would be nice to have a second chair in the room. Did not think that the breakfast was very good.
Comment from Hotel Management
Sep 18, 2017 by TCBrittM, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We hope you will consider us again when you are in the area and appreciate all of your feedback, it helps us fine tune our operations when our guests let us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
A great stay, some of the most friendly staff we have encountered in our travellings
Comment from Hotel Management
Sep 15, 2017 by TCBrittM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.