Room, 2 Bedrooms, Non Smoking (2 Bathrooms, 1st Floor, 3 Queen Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Travelodge by Wyndham Traverse City MI

2 out of 5
Travelodge by Wyndham Traverse City MI
704 Munson Ave, Traverse City, MI

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 234 out of 1002 reviews" "
Rating 4 - Poor. 131 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveler
Liked: Amenities
Nice quiet and clen
Stayed 1 night in Apr 2024
Response from Merila on Apr 15, 2024
Thank you for choosing to stay with us and taking valuable time to let us know how we are doing. We hope to see you again in your future travels!

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The evening and morning staff are helpful, outgoing and fun.
Stayed 1 night in Apr 2024
Response from Merila on Apr 13, 2024
Thank you so very much for choosing to stay with us and leaving such an uplifting review! I will share your comments with my staff. We hope to see you again in your future travels!

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice service
Stayed 1 night in Nov 2023
Response from Merila on Nov 16, 2023
Thank you for your kind words! We strive to make every guest feel at home :)

6/10 Okay

Nazareth

Liked: Staff & service
Disliked: Cleanliness, amenities
The condo was nicely accomidating except there was only a half a roll of toilet paper and no coffee for the coffee maker. The renovation was just a cover up. Things like the baseboards, the tub drain and door hinges were in terrible shape, i didnt even want to touch the drain. The other thing was it wasnt that clean, the floors were very dirty. My feet were grayish black after walking trought the condo once (from living room to bedroom. Also there were many dried spills on the floors. They definitely havent been properly mopped in a long time. Good things, the bedroom linen was nice. The young girl at the front desk was lovely and very sweet. The price was pretty good. We went in November though so it was off season. I dont know if ill come back.
Stayed 2 nights in Nov 2023
Response from Merila on Nov 13, 2023
Thank you for choosing to stay with us in Traverse City. I appreciate the time you took to let us know how we are doing! I am very sorry about the housekeeping issues you experienced. I will be speaking with my housekeeping team to ensure these issues get resolved. We hope to see you again in your future travels!

10/10 Excellent

Zayda, Grand Rapids

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for the purpose
Stayed 2 nights in Nov 2023
Response from Merila on Nov 13, 2023
Thank you for choosing to stay with us in Traverse City. I appreciate the time you took to let us know how we are doing! We hope to see you again in your future travels!

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023
Response from Merila on Nov 11, 2023
Thank you for choosing to stay with us at Travelodge by Wyndham in beautiful Traverse City. I appreciate that you took time from your trip to let us know how we are doing. We hope to see you back soon!

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Merila on Nov 9, 2023
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We appreciate you and hope to see you again soon!

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and nice service, staff
Stayed 2 nights in Nov 2023
Response from Merila on Nov 8, 2023
Thank you for choosing to stay with us i Traverse City! I appreciate the fact that you took time from your trip to let us know how we are doing. We hope to see you again i your future travels!

8/10 Good

Kelly

Stayed 1 night in Nov 2023
Response from Merila on Nov 28, 2023
Thank you for choosing to stay with us and taking the time from your trip to let us know how we are doing.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Merila on Nov 6, 2023
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Merila on Nov 6, 2023
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Enjoyed the pool.
Stayed 1 night in Jun 2023
Response from Merila on Nov 5, 2023
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We hope to see you again in your future travels!

6/10 Okay

Jeffery

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The woman manning the front desk was wonderful. If she isn't the manager she should be. But the hotel itself is in dire need of a facelift or wrecking ball. Furniture scratched and scuffed. The door to my room let sunlight through. The room was tiny and has two mismatched chairs. Just felt like it's days are numbered there.
Stayed 1 night in Nov 2023
Response from Merila on Nov 6, 2023
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. I am the General Manager that checked you in. Thank you for the compliment. We are always working on improving our older motel and I encourage you to come back again so that you may see some additional improvements!

6/10 Okay

John

Traveled with partner
Liked: Staff & service
our toilet seat was not attached. very dangerous.
Stayed 2 nights in Oct 2023
Response from Merila on Oct 27, 2023
Thank you for bringing this to our attention upon check out. I do wish that you would have told us sooner so that we could have fixed it immediately for you. I will be discussing this with our housekeepers, whom we rely on to check these things. I am sorry that it wasn't caught before you checked in. I do hope that you enjoyed the 2 nights that you spent with us and hope to see you again!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Merila on Oct 27, 2023
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We hope to see you again in your traveling future!

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Merila on Oct 24, 2023
Thank you for choosing to stay with us in Traverse City! I appreciate the time you took to let us know how we are doing and I am thrilled that you enjoyed your stay with us. We hope to see you again in your traveling future!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Merila on Oct 23, 2023
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Merila on Oct 23, 2023
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service
Overall good place to stay for the price.
Stayed 2 nights in Oct 2023
Response from Merila on Oct 23, 2023
Thank you for choosing to stay with us here in beautiful Traverse City. I especially appreciate that you took time from your trip to let us know how we are doing! We hope to see you again in your traveling future!

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Oct 2023
Response from Merila on Oct 18, 2023
Thank you for choosing to stay with us and taking the time to let us know how we are doing! I am thrilled that your stay went well and we look forward to seeing you again the next time you are in Traverse City!

10/10 Excellent

Ray

Stayed 1 night in Oct 2023
Response from Merila on Nov 6, 2023
Thank you for choosing to stay with us in Traverse City! I appreciate that you took time from your trip to let us know how we are doing. we hope to see you again in your traveling future!

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The shower floor was very slippery, needs a mat in shower.
Stayed 2 nights in Oct 2023
Response from Merila on Oct 16, 2023
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is a low end place. But it was spotless and the bed was more than comfortable. We would come again.
Stayed 2 nights in Oct 2023
Response from Merila on Oct 16, 2023
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

10/10 Excellent

Meredith

Stayed 1 night in Oct 2023
Response from Merila on Nov 5, 2023
Thank you for choosing to stay with us and taking the time to let us know how we are doing! We hope to see you again in your future travels!

8/10 Good

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good for working in the area
Stayed 5 nights in Oct 2023
Response from Merila on Oct 16, 2023
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

4/10 Poor

Angela

Stayed 1 night in Oct 2023
Response from Merila on Nov 3, 2023
Thank you for choosing to stay with us and taking time to let us know how we are doing. Without any comments as to why you rated us 2/5 we do not know where to improve. We strive to make every guest feel like they are at home while staying with us and take pride in our clean rooms and friendly staff. I do wish you well in your future travels.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but our stay was very pleasant!!
Stayed 1 night in Oct 2023
Response from Merila on Oct 16, 2023
Thank you for choosing to stay with us and taking the time to leave valuable feedback! We hope to see you again in your traveling future!

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I believe the website said the hotel had breakfast. Was disappointed to find out there was none.
Stayed 1 night in Oct 2023
Response from Merila on Oct 16, 2023
Thank you for choosing to stay with us. I appreciate the feedback and hope to see you again! We do not have breakfast, nor do we advertise we have breakfast, but we do have the BEST coffee in the area! :)

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the Dennos gallery and Red Mesa restaurant.
Stayed 1 night in Oct 2023
Response from Merila on Oct 13, 2023
Thank you for choosing to stay with us and taking time away from your trip to let us know how we are doing. We look forward to seeing you again in your traveling future!

8/10 Good

Bill

Stayed 1 night in Oct 2023
Response from Merila on Oct 31, 2023
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

6/10 Okay

Wanda

Stayed 1 night in Oct 2023

8/10 Good

Dan and Betty

Liked: Cleanliness, property conditions & facilities, room comfort
Happy traveler.
The bed was extremely comfortable and the room was quiet! Very enjoyable stay.
Stayed 1 night in Oct 2023
Response from Merila on Oct 6, 2023
Thank you for choosing to stay with us and taking the time out of your trip to let us know how we are doing! I'm thrilled you enjoyed your time with us and we hope to see you again in your traveling future!

8/10 Good

pamela

Stayed 2 nights in Oct 2023
Response from Merila on Oct 27, 2023
Thank you for choosing to stay with us and taking time from your trip to let us know how we are doing. We hope to see you again in your traveling future!

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Merila on Oct 5, 2023
Thank you for choosing to stay with us and taking the time to let us know how we are doing. Without feedback, we do not know how to improve. Our goal is to always get 10/10.

2/10 Terrible

josh

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad travelodge
I kind of want a partial refund. I paid $450 and I feel I was cheated. There were so many spiders in my room which most likely means bed bugs. The sink barley worked. I had to inform employees about a fire in the parking lot. Every time I left my room I had to get a new key because they stopped working. I’m not impressed and want my money back.
Stayed 3 nights in Sep 2023
Response from Merila on Oct 3, 2023
I apologize that you didn't enjoy your stay. It is our mission that every guest feels comfortable and enjoys their time with us. I have spoken with all staff and no one received any complaints from you during your 3 night stay Spiders are in no way related to bed bugs. Spiders in Northern Michigan can be an issue and we work with a pest control company that treats the outside of our building monthly to prevent what we can. We had maintenance check the sink in your room and found no issue with water pressure or draining. Keys can be problematic if they are placed in a wallet with a magnetic stripe or next to a phone. I have spoken with staff and watched camera feed to figure out the "fire in the parking lot" and the only thing I found was another guest had a charcoal grill in the bed of their truck and they were cooking on it. We welcome guests using grills during their stays as long as proper safety measures are being used. I offer my apologies to you and wish you well.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Sep 2023
Response from Merila on Oct 2, 2023
Thank you for staying with us. We hope to see you again in your traveling future!

4/10 Poor

Nancy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
My assigned room smelled so bad that I asked for a change. The man at the desk was very accommodating. The rooms really need more updating…
Stayed 1 night in Sep 2023
Response from Merila on Sep 25, 2023
I am so very sorry that your experience wasn't better. I am happy to hear that we had the availability to move your room. I will address this concern with housekeeping to prevent this from happening in the future!

8/10 Good

Cheri, Grosse Ile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean, and well-lit. There were lights in multiple places with bright bulbs.
Stayed 3 nights in Sep 2023
Response from Merila on Sep 21, 2023
Thank you for choosing to stay with us. I am thrilled to hear you enjoyed your stay and we hope to see you again in your traveling future!

2/10 Terrible

Anne

Stayed 2 nights in Sep 2023
Response from Merila on Sep 20, 2023
Thank you for choosing to stay with us. Without feedback I do not know how to improve. I'm sorry we did not meet your expectations and hope to see you again.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Merila on Sep 16, 2023
Thank you for choosing to stay with us and taking time out of your trip to let us know how we are doing. I appreciate the feedback and look forward to seeing you again in your traveling future!

4/10 Poor

Jennifer

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet was wet under and in front of the sink and made our feet black, musty/mold smell in our room really aggravated our allergies, tub wouldn't drain and the grass outside really needed to be mowed. We checked out early and they charged us an extra night, even though we gave the office 24 hours notice. The bed was really comfy though.
Stayed 4 nights in Sep 2023
Response from Merila on Sep 8, 2023
Thank you for letting us know how your stay went. We will be addressing each of your concerns so that it doesn't happen again. Thank you :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Merila on Sep 8, 2023
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very cleanly and the staff was quick about getting any necessary extras that were needed during my stay
Stayed 2 nights in Sep 2023
Response from Merila on Sep 8, 2023
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

4/10 Poor

Tiffany Joy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was dirty. There were tiny black hairs all over and it smelled like animal piss. It felt like it needed to be well vacuumed for once. There was also a bad gnat problem that made it difficult for my young daughter to eat anything.
Stayed 3 nights in Sep 2023
Response from Merila on Sep 6, 2023
I am sorry to hear this. I will communicate with housekeeping to do better. We take pride in providing clean rooms and will strive to do better.

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service
It was good enough, but the floor left you wondering how clean things really were. Our clean feet were pretty dirty after walking on it, also exhibited by the dirt that ran off our feet in the shower. The other thing is the room is well air-conditioned but somehow still very humid. Just a lot of moisture, which ultimately left me wondering if they had mold problems from it. My husband nicknamed it The Cave. Cold and wet.
Stayed 3 nights in Sep 2023
Response from Merila on Sep 5, 2023
Thank you for sharing your feedback. We are in the process of replacing carpet in hotel rooms with laminate flooring. We hope that you will return to "the cave" to check out the difference next summer!

6/10 Okay

michael

Stayed 1 night in Sep 2023
Response from Merila on Sep 25, 2023
Thank you for choosing to stay with us. We look forward to seeing you again in your traveling future!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Merila on Sep 8, 2023
Thank you for choosing to stay with us and taking valuable time out of your trip to let us know how we are doing. We appreciate you and hope to see you again in your traveling future!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Merila on Sep 4, 2023
Thank you for choosing to stay with us and taking the time out of your trip to let us know how we are doing. We appreciate the feedback and hope to see you again in your traveling future!

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean hotel Staff was friendly
Stayed 7 nights in Aug 2023
Response from Merila on Aug 28, 2023
Thank you for letting us know how we are doing. We appreciate the feedback and look forward to serving you in your traveling future!

8/10 Good

bob

It’s was solid, carpet seemed a little dirty though.
Stayed 2 nights in Aug 2023
Response from Merila on Aug 28, 2023
Thank you for letting us know how we are doing. We appreciate the feedback and look forward to serving you in your traveling future!