Ratings based on 333 Verified Reviews

3.3 out of 5
64% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from usa

Never again

Posted Oct 29, 2017
Horrible. The only good thing is the location.will never stay there again.
3 out of 5
by A verified traveler

On the lake near ferry port

Posted Oct 12, 2017
Pleasant but places closing down for season and hotel a bit tired and in need of refurbishment
2 out of 5
by A verified traveler from scotland

Mixed feelings

Posted Sep 7, 2017
Pros: View from balcony
Cons: Everything.
Location: Right on lake. Bus stops outside. Ferry just outside. Fun train stop outside. Restaurants nearby. Shop next door where you could buy bus tickets.
The rooms including shower rooms were really clean although very dated. The exceptionally small balconies were really dirty for example the outside light hadn't been cleaned in years. There were holders for flowers on t balcony with no flowers. We were on 5 th floor and overlooked extra long balconies below us where there were plant holders with weeds growing out of them and a pair of pants next to the sun loungers for days until someone occupied room. The fridge was also a mini bar. No thanks. The shop next door sold the same things a lot cheaper. The floors creaked so much that you were awakened during the night when any one around you got up. The breakfast was ok. You either got small rolls or bread but never the choice. Bread first day, next day it was rolls asked for bread told it was finished. What.. The best thing was the views from the balcony. We had a lake view and it was amazing. Made up for everything else.
1 out of 5
by A verified traveler

Posted Sep 3, 2017
No parking. No internet. Old rooms. Outdated. Not comfortable. Dryer was old.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stratford upon Avon

Good value hotel in the heart of Tremezzo

Posted Aug 30, 2017
Pros: Good location, overall cleanliness and staff were very helpful friendly and helpful. Food was also good.
Cons: Swimming pool area could be tidied up a little
Location: Ferry to Bellagio, Mennagio. Within walking distance of Villa Carlotta.
Hotel was in great location right oppostie terminus for ferry. It was very good value. Staff were helpful. Hotel looks a little tired with peeling paint outside, inside it very clean. Food was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
Balconies with a superb view across the lake, secluded pool and a garden, great breakfast, exellent restaurant, welcoming staff, boat stop right nearby and a small market shop next door, pool table and many onsite excursions possibilities
4 out of 5
by Paul

Posted Aug 14, 2017 on Hotels
Nice clean hotel , good location on the lake close to a ferry to get about . Very good restaurant close by . The air conditioning was a bit poor but overall a decent hotel and good value for money
4 out of 5
Recommended
for Everyone
by A verified traveler from Leith

Excellent base for seeing central lake

Posted Aug 6, 2017
Pros: The location to ferry terminal and buses. The fantastic lake view from room and dining area
Cons: The hotel needs an overall facelift. A dress code should be introduced for evening dinner
Location: Quite a small town with only a handful of restaurants but travel links are excellent
The exterior of the hotel is off putting and the decor is very dated but it is clean and the staff are helpful
2 out of 5
by A verified traveler from nv

Good location and terrible rooms

Posted Aug 4, 2017 on Orbitz
We had to leave one day early, because the air condition was not working good. One of the worst hotels we ever stayed.
2 out of 5
by A verified traveler from Bristol

disappointing

Posted Jul 18, 2017
Pros: Quiet
Cons: everything
Location: nothing to do , not even any shops to wander around
couldnt park car , staff on reception not helpful regarding this. Air con not working properly in room , couldnt change channel on tv, plug in sink not working, light on balcony not working. The whole hotel could do with a spruce up , the area around the pool was dirty and the grass and weeds overgrown causing plenty of insect bites, the jets in the spa pool were not working. A most disappointing stay and a hotel we would not recommend or return to.