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Cristal Palace

4.5 star property

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June 2024

Cristal Palace

Photo gallery for Cristal Palace

Exterior
Suite | Balcony
Lobby lounge
Breakfast served
Interior entrance

Overview of Cristal Palace

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking availableParking availableParking available

Check out the area

Map
Via Cima Tosa 104/A, 101, Pinzolo, Trentino-Alto Adige, 38086
  • Popular LocationSkirama Dolomiti Adamello Brenta1 min walk
  • Popular LocationCanalone Miramonti1 min walk
  • Popular LocationIl Gallo Cedrone1 min walk
  • Popular LocationLe Roi4 min walk
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Room options

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, blackout drapes

Classic Double Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Pinzolo

Located in Pinzolo, Cristal Palace is in the city center and in the mountains. The area's natural beauty can be seen at Sole Valley and Lake Molveno. Traveling with kids? Consider Scuola di Sci Dolomiti and Pineta Park. Spend some time exploring the area's activities, including golfing, downhill skiing, and snowboarding.
Visit our Pinzolo travel guideOpens in a new window

What's nearby

  • Skirama Dolomiti Adamello Brenta - 1 min walk
  • Madonna di Campiglio Ski Area - 3 min walk
  • Pradalago Gondola - 3 min walk
  • Miramonti Ski Lift - 5 min walk
  • Campo Carlo Magno - 8 min drive

Getting around

  • Mezzocorona Borgata Station - 63 min drive

Restaurants

  • Jumper - 6 min walk
  • Bar Suisse - 7 min walk
  • Bar Fortini - 14 min walk
  • La Stube di Franz Joseph - 7 min walk
  • Ristorante Rifugio Patascoss - 5 min drive

About this property

Cristal Palace

Luxury family-friendly hotel in the city center
You can look forward to a free breakfast buffet, a golf course, and an airport shuttle at Cristal Palace. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski lessons. Treat yourself to a massage at Cristal Energy SPA, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Concierge services, luggage storage, and 1 meeting room
Room features
All 61 rooms offer comforts such as bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bathtubs and showers
  • LCD TVs with satellite channels
  • Balconies, heating, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (EUR 15 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

Outdoor space

  • Balcony

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self parking fee: EUR 15.00 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

Is Cristal Palace pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Cristal Palace?

Self parking is available for EUR 15.00 per night.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Cristal Palace?

Check-out is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is in the mountains and within a 5-minute walk of Skirama Dolomiti Adamello Brenta, Canalone Miramonti, and Madonna di Campiglio Ski Area. Parco Naturale Adamello Brenta and Pradalago Gondola are also within 5 minutes.

Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 147 reviews" "
Rating 8 - Good. 35 out of 147 reviews" "
Rating 6 - Okay. 12 out of 147 reviews" "
Rating 4 - Poor. 3 out of 147 reviews" "
Rating 2 - Terrible. 0 out of 147 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Visit to Cristal Palace Hotel
A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property , amenities, staff were all meeting a high standard expectation
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
4 Nights in Madonna
The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel , excellent services and food
Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017