Overcharged for 2nd guest. Room smelled of smoke.
Posted Aug 20, 2016
I was overcharged for a second guest when checking into the Hotel. Initially I booked the hotel with 1 person by mistake. To book at 2 person room would have cost 4 euros more. But they decided they would charge me 15 euros more instead at the time of check-in. I double checked to see that the online prices hadn't changed - and they hadn't. I felt taken advantage of. The hotel clerk wasn't very friendly with me when I inquired about the price difference. The room also smelled like smoke when I arrived.