Reception

Reviews of Comfort Hotel Bolivar

4 out of 5
Comfort Hotel Bolivar
Via Della Cordonata, 6, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 268 reviews" "
Rating 8 - Good. 122 out of 268 reviews" "
Rating 6 - Okay. 46 out of 268 reviews" "
Rating 4 - Poor. 18 out of 268 reviews" "
Rating 2 - Terrible. 9 out of 268 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne Lynn

Traveled with family
Liked: Cleanliness, staff & service
Great location--central to all of the sights. Nice and friendly staff. Easy to get an Uber from the location. Would not hesitate to recommend this hotel to others.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good clean and in the heart of everything. Only bad was the extra tourist tax of 75 euros at check out
Stayed 3 nights in Jun 2023
Response from Peter on Jun 22, 2023
Thank you very muchThe Staff

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful on any matter. Breakfast was exceptional with a wonderful view of central Rome.
Stayed 8 nights in Jul 2022
Response from Peter on Sep 17, 2022
Thank you very muchThe Staff

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Peter on May 16, 2022
Grazie Molto

6/10 Okay

edna

Stayed 4 nights in Jan 2022
Response from Peter on Jan 28, 2022
Thank you

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021
Response from Peter on Dec 17, 2021
Thank you very much

8/10 Good

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was hiding in a tight side street, but we found it. Once checked in the staff was very helpful and the room was clean with a very spacious and beautiful Terrace/Balcony and view.
Stayed 1 night in Oct 2019
Response from Peter on Nov 5, 2019
thank you

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At Home in Rome
Good hotel in good location. Staff is lovely- friendly and helpful. Breakfast on rooftop terrace is delightful.
Stayed 3 nights in Oct 2019
Response from Peter on Oct 17, 2019
Thank you very much the Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location to access all the famous city centre sites on foot ... within a few minutes from the hotel you can be looking at places like the Roman Forum, Colosseum, Trevi Fountain and much more. There are a great choice of restaurants & bars nearby too. The staff in the hotel are very nice and helpful. The hotel is old and the rooms I had a few quirks such as the bathroom had an odd shape and felt a little cramped but that was a minor issue. Breakfast was not special but adequate enough to get you ready for the day. One thing to be aware of, the hotel is tucked away down a narrow street from one side and lot of steps from the other side.
Stayed 5 nights in Sep 2019
Response from Peter on Sep 18, 2019
thank you very much.

8/10 Good

Merav Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect choice. The location amazing and the room was clean. No doubt we'll be back there again.
Stayed 3 nights in Jan 2019
Response from Peter on Jan 30, 2019
Thanks you. Hope to see you again The Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location perfectly situated to go to most of the attractions. Farthest was the Vatican (20 min walk) but most within 10 min walk. A little hard to find at first (glad I had a car pick me up). About 20 min walk to main train station. I would definitely stay again. And the buffet breakfast was great!
Stayed 3 nights in Jan 2019
Response from Peter on Jan 30, 2019
Thank you very much The Staff

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again
Hotel is in a great location, walking distance to everything. Service and hotel staff were very attentive.
Stayed 2 nights in Nov 2018
Response from Peter on Dec 11, 2018
Thank you very much. See you again The Staff

8/10 Good

Chris, Liverpool

Liked: Cleanliness, staff & service, room comfort
Nice hotel in great location with friendly staff
Went watch Liverpool with friends and staff lovely, no problem, breakfast ok in lovely rooftop room
Stayed 3 nights in Apr 2018
Response from Peter on May 8, 2018
thank you the staff

8/10 Good

Maggie, U.S.A

Liked: Cleanliness, staff & service, room comfort
Perfect Location
Good location and very close to most attractions. Friendly and helpful staff. Breakfast was so so. There was no coffee or tea in the room and not even in the lobby. There was a bar in the lobby which you could purchase tea or coffee. For the high price that they charge, should have been available for free.
Stayed 5 nights in Apr 2018
Response from Peter on Feb 21, 2019
Thank you very much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Peter on Mar 2, 2018
Thank you

8/10 Good

Geoff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring Rome
Bit of a whiff of drains occasionally, but comfortable and in an excellent location.
Stayed 4 nights in Jan 2018
Response from Peter on Mar 2, 2018
Thank you. See you again Best Regards

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
meh
more like a 2 start hotel rather than a 4 star one
Stayed 1 night in Jan 2018
Response from Peter on Feb 7, 2018
Dear Sir, we are sorry for your problem here. We will try to do better another time Best regards

8/10 Good

Cindy, Kissimmee, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Hotel Bolivar is within walking distance of most major attractions, as well as, the hop on hop off bus, and restaurants.The hotel itself is small, yet comfortable and clean. Breakfast was provided and adequate. Our only complaint would be the hard, flat pillows. Peter, the host at the front desk was exceptional. He went out of his way to ensure all of our questions were answered and also arranged for our private transportation to the hotel and ship at a competitive price. We were very please with our visit and would stay there again.
Stayed 2 nights in Oct 2017
Response from Peter on Oct 29, 2017
Thank you very much. See you again Best Regards Peter

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was no where to put anything in the shower, just the floor! and no where to store folded clothes apart from the wardrobe floor. But overall very good,walk anywhere, good breakfast room.
Stayed 7 nights in Oct 2017
Than you. Hope see you again. Best Regards the staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel bolivar - recommended
Very good. Location is central between all the tourist sites
Stayed 4 nights in Sep 2017
thank you very much The staFF

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Thank you very much. Hope to see you again Best Regards The Staff

6/10 Okay

BOBBY, VIRGINIA, USA

Close to everything
The hotel is on the backside in a quite location. Small rooms, just okay breakfast, could have been better, fruits looked rotten, the lady helping in the breakfast area was also putting food in her mouth while restocking the food. Beddings are not too comfy, linens look very old. No tea kettle in the room. The only good part is that you can walk to all the attractions. Won't mind staying again because of the location. The front staff was very helpful. Bathrooms are too small. The money we paid for 3 nights was more according to the room and food condition. Go in the downtown area to try the food, it's good there, instead of trying something next to the hotel.
Stayed 3 nights in Jun 2017

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Everything was spot on with excellent staff. Beds were a little hard, but all in all excellent and location was literally a few steps away from the centre
Dear Sir, thank you very much. Hope to see you again. Best regards Hotel Staff

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean staff friendly
Rooms were nice clean breakfast was very nice aswell as the staff
Response from Peter on Nov 29, 2016
Thank you very much, hope to see you again. Hotel Staff

8/10 Good

robert k., Chicago, USA

Liked: Cleanliness, staff & service, room comfort
We were there for 5 nights. The first night we were assigned room 102, on the first floor. This room is not 4*. Noisy, and depressing. We asked to change rooms the next morning and were put in room 111, on the second floor. Much nicer and much quieter. The breakfasts are nice, as is the view from the top floor breakfast area. The help at the front desk was first class. The location is wonderful. Our mattress was a bit too firm. Probably varies, room to room.

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

John, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and Switch again!!
Horrible experience. They did not have our rooms and tried to move us to a "sister" property that was not in the center of Rome. We refused and rebooked another hotel on Hotels.com. Hotel Bolivar assured us we would not be charged as it was their mistake. The second place was great but now we are trying to get our refund back from Hotels.com for Bolivar since Bolivar charged for the rooms. I've read a few times this happens so obviously Bolivar, being centrally located, overbooks on purpose then tries to relocate you to one of their less desirable properties hoping you won't complain.

2/10 Terrible

John, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience!!!!!
Horrible experience!!! Arrived at hotel 7pm after an 8 hr drive to find out that they did not have our 4 rooms bc A/C was broken. They wanted to move us to another property that was not near center of Rome. We refused and rebooked on Hotels.com at another hotel which was great but this hotel still charged Hotels.com for our rooms and now Hotels.com isn't giving us a refund even though we rebooked on Hotels.com for another hotel on same days!!

4/10 Poor

Aimee, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many stars
This is more like a 3 star hotel. For example, room service was not available and room inclusions were minimal. The bed was hard and bedspread dirty, and there were plumbing problems in the bathroom. Staff were generally abrupt and rude, with a couple of exceptions.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!! Location!!
This was my 4th stay at this hotel and it is just perfect for me. Close to everything that I enjoy in Rome. Walking distance from all except Vatican City, which is just a little too far for me to walk. It is located on a quiet street with a wonderful resturant just across from the hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint boutique hotel.
The hotel is centrally located and within walking distance to most popular attractions in central Rome. It is difficult to find so I recommend taking a taxi from the Termini or airport, much easier to handle luggage and finding your way than fighting with the bus traffic. The one thing I missed having was coffee in the room. There is a complimentary breakfast on the third floor, which was o.k. but not great. The front desk staff were very helpful and all-and-all I would stay here again.

8/10 Good

leanne, Florida

Liked: Cleanliness, staff & service, room comfort
Great trip
Pleasant stay. Ideal location for touring the city.

8/10 Good

Lucy, J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for convenience to work location
Nice hotel, clean, helpful & friendly staff. Good location for visiting all the main tourist attractions. The only downside was (due to staying in a room that overlooked the steps beside the hotel) the noise from people that were at the pub at the bottom of the steps or who used the steps as a shortcut

10/10 Excellent

Duncan, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend in Rome
Stayed at the Comfort Bolivar Hotel for 3 nights. As previous guests have commented the rooms are on the small side but adequate, the pillows are very thin, but after reading others comments on the pillows we bought a pack of two pillows from Asda before we went for £3, perfect, didn't even have to bring them back lol The breakfast was excellent, really nice room on the top floor. The hotel was perfectly placed for getting out and about around Rome. Will certainly book this hotel again if we return to Rome. Well recommended.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bolivar
Hotel was comfortable and clean. It was in an ideal location to tour Rome. The staff were particularly friendly and helpful.

8/10 Good

Simon, Bedfordshire, UK

Liked: Cleanliness, staff & service
Good hotel, very well-located for sight-seeing.
Nice hotel in an excellent location, only minutes from Forum, Trajan's column etc. Clean and cool and calm. Breakfast buffet excellent, and the breakfast room on 3rd floor is very pretty with an intriguing view out over the city. Chose the hotel for its very central position so can't really complain that the room was not over-large - with 3 single beds it was quite crowded. But very clean, and comfortable.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location and breakfast but chalenges within
Small room and bathroom. Be prepared. The toilet in the hotel room was virtually unuseable with a design that forces your legs below the sink. We ended up using the bathroom in the lobby. Our toilet seat was broken...probably because people had to find a way to sit comfortablly in a away that overcame to poor design. When we arrived, our room was not available because of a broken shower. The hotel tried to move us to another (remote) location in the city which would have runied our trip as we chose this hotel because of its location. The hotel foiund another room for us after some complaining. Later that evening, a group of young girls showed up and was given a room that we were told was not available. The next day, a room that we had booked became available and remarkably the shower was an issue (some of the plumbing fixtures were installed backwards and shower curtain missing.) We did not complain for fear we would have been told there were no more options....the other hotel offered was very far aay from the historical sites. All in all, a frustrating stay. The staff tried to explain and apologize, but we could not help but feel that the prpblem with the room could have been handled before we arrived that day. To be told we were going to be shipped to another section the city was unacceptable....expecially when, after comlaining, another room quicly became vacant. This hotel is in a great location. If you can deal with the challenges, it is a good find.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

8/10 Good

Lance, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel in a great location
If you go in with reasonable expectations, and not expect an American size resort in the middle of Rome, you will not be disappointed. Little rooms, but with everything you need and a staff willing to help those of us trying to book train or attraction tickets. I would stay here again.

8/10 Good

Maverick, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great.
When searching for a hotel, this one had some negative reviews that had me scared. The location looked great so I went for it. The hotel is located in an incredible location, within hours of our arrival we were able to walk to many desirable locations such as the Trevi fountain, the Pantheon, piazza Navona and the Spanish steps. The staff were very helpful when directing us around and giving us suggestions on where to eat/visit. The rooms were small, but that was expected, they were very clean, breakfast was a great continental, some fruit, pastries, eggs, bacon, prosciutto etc. In the end, I feel this was a great little hotel, quiet (35 rooms or so), clean, affordable. I say, go for it.

10/10 Excellent

Minty, Plymouth MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Clean, Great Staff
Hotel Bolivar is great. It is around the corner - kind of hidden but walking distance to most of the main attractions in Rome. The staff is fabulous. Very friendly and will help with whatever you need. THe breakfast was not the best food I've had in Rome and the wine in the bar left A LOT to be desired but the staff made up for the rest. Its a small hotel. Small rooms which you can find throughout Europe. Very clean. Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above Average
The stay was above average. It was a good hotel, good location, good rooms, and a good breakfast. It was good, nothing more, nothing less. In a nut shell it was above average.

6/10 Okay

Rockwell

Liked: Cleanliness, property conditions & facilities, room comfort
Some probs, but great location
During our five night stay, we were happy with this hotel because the staff was, overall, quite friendly and helpful and the location is unbeatable. The breakfast buffet was very good and is served on a rooftop location with nice views. We would recommend that you insist on a room above the ground floor. As noted in other reviews of this hotel, some rooms on the ground floor are simply in an unacceptable condition. To their credit, the staff was responsive to our complaints when we were placed in one. The hotel would be well served to convert these rooms into an expanded public space, since the lobby is of limited dimensions and it is difficult to imagine an American guest finding such a room acceptable for the price. That said, this is, overall, a great hotel that offers many of Rome's most attractive destinations within walking distance. A lovely restaurant is situated across the courtyard from the hotel, and another that features very acceptable pasta dishes and pizza for reasonable prices is only five steps further away. Highly recommended, if you get an acceptable room.

8/10 Good

Janet Lerouzes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient location
Enjoyed the most wonderful breakfast ever in any hotel

10/10 Excellent

Mel Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma 2012
Best of the best, great hotel, wonderful staff and the perfect location for seeing Rome in all it's glory. Room and view was excellent, comfortable. Great breakfast would recommend this hotel to anyone visiting the eternal city, definitely would stay there again

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great hotels.com price
Small and quaint hotel. The room was very small, but nothing unusual for Rome. the breakfast is served on the top floor of the hotel and has a beautiful view. The coffee is outstanding. The service was great....

8/10 Good

Gideon

Liked: Staff & service
Disliked: Room comfort
Good location and central sites.nice team.
good hotel for those who spend most of the day outside the hotel.

8/10 Good

g. pantely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS except for
Everything was wonderful. The room was spacious the breakfast was more than substancial, cleanliness was great all in all I would stay there over and over again except for the front desk day (clerk) he had sticky fingers. He was not to be trusted....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff - go stay there!
Super little hotel, great staff and very friendly! Excellent location for getting to all the main attractions in the city. Nice and quite to sleep in and the breakfast was enough to keep us going for the day. Would absolutley recommend this hotel for anyone travelling to Rome! :-)