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The location by the river and park was really nice. The rooms are clean and nice sized. We spent a lot of time by the pool. The breakfast selection was good and we always looked forward to the dinner social 😁
We have stayed at this hotel several times over the years and usually have a very good experience. On this visit we were put in a room that had heat pumps below the windows and the loud hum kept my husband awake all night. The hotel honored their complete satisfaction guarantee -which is very generous ...
A lovely comfortable stop off on a road trip. Looks fairly newly built, room was lovely, spacious and modern, exactly what we expected from this suites brand. Breakfast buffet was included and was good. Hotel is just a few minutes drive from a mall and restaurants complex. Right next door to a conference ...
Outstanding hotel. Nice complimentary breakfast. Very clean and quiet in a nice part of town. Restaurants around. Well appointed. Exercise room is nice. We stayed here as an alternative to camping during Creationfest NW at Benton County Fairgrounds, and it was a 13 min drive so it was easy to get ...
I travel a lot on business, and I have stayed in the Richland area a number of times before. In general this seemed more like a family/vacation traveler place than for someone on business travel. The first thing to know about the Shilo Inn is that it is a motel -- there are no internal corridors; ...
Couldn't get anyone to answer the phone when trying to see if early check in was possible. Room was clean but furniture was a little beat up. Shower was nothing to write home about, although nice bathroom over all.
Only issue was the cafe was poor. A nice continental breakfast would be better. The swimming pool water was very cold. Not at all inviting even for kids.
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