Posted Feb 16, 2015
We were very pleased access to the Motel was easy. Our room was very clean and the beds were wonderfully comfortable. We chose this motel over other choices as it advertised a warm breakfast buffet. When we arrived we found the breakfast began at 7 and not the usual 6 a.m. We had to be on the road well before 7 to make our next destination. We ended up having to make packaged oatmeal with warm water from the hot water thermos. There was no microwave to warm the water any further. Just as we were leaving, the hard working attendant put out "scrambled" eggs and sausage. We grabbed some- to our great disappointment, found the eggs to be still cold and sausage frozen in the middle. If you need to leave early- find another option....
Comment from Hotel Management
Mar 12, 2015 by Fairfield Inn Management, Hotel Management
Thank you for taking the time to offer your feedback in regards to your recent stay at the Fairfield Inn Kennewick. As we pride ourselves on delivering a positive memorable experience during your travels, we have unfortunately fallen short of our goal during your recent stay and would like to express our sincerest apologies.