The front desk attendant wasn't just unfriendly, he was rude. The room was non smoking but reeked of smoke and generally felt old and dirty. The whole short experience was disappointing but served its purpose as we had a place to stay. Beyond that, would never return.
Comment from Hotel Management
Sep 17, 2016 by Claudia S, Hotel Management
Thank you for taking the time to let me know of your experience here at our hotel. I am so sorry your stay at our hotel was not up to your expectations. I will speak with my staff concerning the rudeness you mentioned and prevent any future occurrences. I also will make sure our rooms have a fresh scent and feel clean. We want our guests to feel Assured, Settled In and Optimistic. I do hope you stop in again and will give us another chance to provide that for you. Thank you again for the feedback. Without that, we are unable to improve. We hope to see you soon.