Convenient Pasco location
Posted Aug 8, 2016
This is a beautiful facility with lots of potential, but it is in need of lots of fixing-up. Our room was on the 3rd. floor, very quiet, and had the potential to be great. However, there were many things that detracted from the stay. There were NO toiletries in the room, the floor was dirty (including nail clippings) and dirt, the fan in the bathroom did not work and the door was very squeaky, the clock on the bedside table did not work, and there was not the usual motel and local information available in the room. There was more, but you get the picture!
The clerk at the front desk, Amber, was a bright spot and we thank her for her help.
Comment from Hotel Management
Aug 10, 2016 by ZacC, Hotel Management
I am so sorry to hear you experienced these cleanliness issues while staying with us! That is unacceptable and I appreciate you letting me know so we can follow up! I am happy to hear that Amber was helpful and a bright spot for your stay! We look forward to seeing you again to build upon that and make it a great stay!
Zac Carter, Director of Rooms