Ratings based on 77 Verified Reviews

2.5 out of 5
48% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Just needed some rest

Posted Jan 21, 2017
This is just an old motel very clean furniture needs to be updated
Comment from Hotel Management
Jan 24, 2017 by Marce, Hotel Management
thank you for your feedback, We are working hard to please our customers and update our property
4 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, WA

served it's purpose. Bed, Shower TV

Posted Dec 4, 2016 on Orbitz
Pros: close to job
Cons: firmer bed
Location: food, shopping
nice and close to a cheap Chinese restaurant. staff pleasant.
Comment from Hotel Management
Dec 12, 2016 by Marce, Hotel Management
Thank you Bill for your review, hope to see you soon
4 out of 5
by A verified traveler

Good location.

Posted Nov 28, 2016 on Hotels
Beds were great.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for your review, We look forward to see you again!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel to stay at working out of town.

Posted Nov 21, 2016
I booked this hotel while working out of town. It had everything I needed and will definately stay here again.
Comment from Hotel Management
Nov 23, 2016 by Marce, Hotel Management
Thank you Garritt
3 out of 5
Recommended
for Everyone
by A verified traveler

Front desk staff was very prefesional and friendly

Posted Oct 11, 2016
Location: There are restaurants, bars, a park and other sites to enjoy nearby.
Hotel has all of the amenities that you will need to make your stay comfortable.
Comment from Hotel Management
Nov 22, 2016 by marce, Hotel Management
Thank you for your review hope to see you again
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to restaurants

Posted Sep 19, 2016 on Orbitz
Pros: Easy access to all.
Cons: Have cofee brewer in the room. Have curtain in the bathroom.
Location: Near the park, restaurants
Friendly staff, cofee only available in the lobby,
Comment from Hotel Management
Nov 22, 2016 by Marce, Hotel Management
THANK YOU for your review, we are trying to work hard to offer the best service we can
3 out of 5
by Rebekah from Kennewick

I have had worse..

Posted Apr 22, 2016 on Hotels
No breakfast, just some instant oatmeal package. No coffee or coffee maker in the room itself. Also they wouldn't allow for a late Check out, but did offer an extra 3 hour add on time for an extra $20.00...no thanks.
Comment from Hotel Management
Jul 2, 2016 by MARCE, Hotel Management
We apologize for that inconvenience, We are working so hard to meet our customers needs,I would like to mention that we have coffee all day at our office and we have coffee makers available , We hope on your next time you give us the opportunity to serve you. thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Simple and inexpensive

Posted Mar 25, 2016
Pros: Close to where I was meeting
Cons: There was no AC in the room and no fan in the bathroom
I've stayed here a few times but only do so when it's not summer as some of the rooms have no AC. It is close to where I'm meeting so that works fine. I just want a comfortable bed and room and then a shower in the morning before I'm on my way. This is not a place for kids to play.
Comment from Hotel Management
Apr 1, 2016 by Marcy, Hotel Management
thank you Jim for your preference we are working hard to make sure our AC work proper for the summer
4 out of 5
Recommended
for Everyone
by A verified traveler

No frills but good enough

Posted Feb 27, 2016 on Orbitz
Pros: Location.
Cons: WIFI was awful
Location: Near appointments
Quiet area, comfortable enough. The room was large and appeared clean.
Comment from Hotel Management
Apr 1, 2016 by marcy, Hotel Management
Thank you for your review, We already upgrade our Wi fi system so we look forward to see you again
1 out of 5
by A verified traveler from Tacoma WA

They tried to steal $250.

Posted Feb 23, 2016
We paid Expedia in advance for the room. The clerk took our credit card "for a deposit" but charged us for the room again. He said there will be no charge. The door that allows a wheelchair into the office area is marked use other door. There are stairs to the main door. So, I couldn't even get their "breakfast" of coffee and instant oatmeal. They didn't even have some day old donuts. After we went to breakfast and a funeral we decided we never wanted to stay there again. So we checked out at 12 something, the clerk said we had to wait for the manager to see about a refund for the one night remaining. No way was I setting in the parking lot waiting for the manager. So I called Monday morning the manager said she would have to contact the owners to see if they would authorize a refund. DON'T stay there the Red Lion is only $20 more and so much nicer.
Comment from Hotel Management
Feb 27, 2016 by marce, Hotel Management
Mr Ralph I apologize for any inconvenience that you had in our property we are working hard to improve our service. we apologize and we send you the copy of your refunded nights. thank you