Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Rogersville Tn

Clean but worn.

Posted Jan 25, 2016
Pros: Price, friendly staff, microwave and fridge in room.
Cons: Furniture was getting pretty worn.
I needed to stay for work. The hotel was clean and the staff friendly. The furniture was worn but functional. Rooms had been painted and recently.
4 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great value and friendly staff

Posted Oct 27, 2015
Pros: Staff friendliness and willingness to help make my stay convenient and pleasant.
Cons: The mattress!
I needed a last minute hotel as a family member had been admitted to the nearby hospital and I was from out of town. I arrived late in the evening. The attendant was warm and friendly and offered to switch me to a room downstairs with close proximity to the exit should I need to run back to the hospital during the night (there is no elevator). The room happened to be handicap accessible so it was quite spacious. Everything was very clean- decor was minimal and there is nothing particularly fancy, but my room did have a microwave and a refrigerator. My only complaint was the mattress- I am an avid tent camper and am accustomed to sleeping on the ground but the bed was quite hard and uncomfortable. The pillows were quite nice though! Breakfast offered the following morning consisted of cereal, a few different pastry items, oatmeal, fresh fruit, and bread for toasting. For a one night stay and the rate offered, I was very satisfied and would absolutely recommend to others.
Comment from Hotel Management
Nov 30, 2015 by mike, Hotel Management
thankyou for your feedback and appreciate your comments. We hope to see you again for your future travels.
5 out of 5
Recommended
by A verified traveler

Posted Oct 24, 2015 on Hotels
great stay ,very friendly staff, would definitely book here again
Comment from Hotel Management
Jan 7, 2016 by mike, Hotel Management
thank you for recent comments regarding your stay. we very much appreciate your feedback in order for us to continue to serve you better in the future
4 out of 5
by Sadie

Family trip

Posted Oct 21, 2015 on Orbitz
I would give a positive review if I knew for sure the door to the parking lot had a lock that worked.
2 out of 5
Recommended
for Personal Event
by alan from johnsoncity Tn

ok

Posted Oct 8, 2015 on Hotels
ceiling stucco falling off
Comment from Hotel Management
Nov 30, 2015 by mike, Hotel Management
thankyou for your comments regarding your stay and apolgise for the inconvenience caused. the matter is being dealt with immediately.
4 out of 5
Recommended
for Personal Event
by LINDA from Duluth GA

Enjoyable stay.

Posted Oct 6, 2015 on Hotels
I attended the National Storytelling Festival in Jonesborough. The location was convenient. The area provided plenty of resources and the hotel service was good. Upon arrival I was made to feel comfortable and the location of my room was close to the entrance with good access to safe parking. I would recommend this hotel to friends for service and affordability.
Comment from Hotel Management
Nov 30, 2015 by mike, Hotel Management
we welcome your comments regarding your recent stay and appreciate the business you give. I hope to see you again for your future travels.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 5, 2015 on Hotels
Comment from Hotel Management
Oct 7, 2015 by mike, Hotel Management
we appreciate your feedback during your recent stay and gives us an opportunity to improve on any inconvenience oe issues that you may have.
3 out of 5
Recommended
for Getaway With Friends
by ABG from Morristown, TN

It's a good clean place to stay for the price

Posted Oct 5, 2015 on Hotels
The room was clean & comfortable. The staff was friendly. The location was a bit "seedy" and made me a bit uncomfortable driving through the area to get to the hotel. Also, there is no elevator - so getting the suitcases up to the third floor was a bit of a workout. My friend was not able to handle hers so I had to make several trips up and down the stars until we were settled
Comment from Hotel Management
Nov 30, 2015 by mike, Hotel Management
I thankyou for your comments and apolgise for the inconvinence caused due to no elevator,however, when you you visit us again for your future travels please request ground floor rooms and hopefully we should be able to accommodate.
5 out of 5
Recommended
for Everyone
by A verified traveler from CaryvilleTN

Suppressed how clean and neat it was

Posted Sep 28, 2015
Just as and probably better than the Holiday Inn up the street
Comment from Hotel Management
Oct 7, 2015 by mike, Hotel Management
thankyou for your comments and am glad to hear that your stay was enjoyable. we hope to see you again for your future travels
1 out of 5
by A verified traveler

Not what we expect of a Super 8

Posted Sep 26, 2015
The staff was friendly but the motel wasn't quite user friendly. Our bathroom had a very short toilet, and a tub shower floor that was very sloped to the center making it difficult to stand. Weird! The breakfast, using the term very loosely, room felt like a utility room. Two cold cerals, bananas, bread and cold waffles you could toast, reg coffee, oj, and a pitcher of milk. We were the only two in there, wonder why? We won't go back. We've had good experiences at Super 8 in the past but were very disappointed this time.