Stayed one night at ground level without major issues. There was some noise coming from upper floor when one walked. Would be nice if they had a microwave and ironing.
Comment from Hotel Management
Dec 13, 2016 by o.swain, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the noise level and not having a microwave in your room unacceptable, and I sincerely apologize for your experience. All of our rooms come with a full size Fridge, microwave and 2 stove top burner, while we don't offer irons in our rooms its available at the front office 24 hours a day. We will be coaching and training are Guest Services and Housekeeping Staff to ensure they inform you of the amenities of the hotel prior to check in. We are in the process or renovating our product and continually work to improve our hotel, so I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.