Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Close to The Highlands

Posted Jan 20, 2016
Pros: Staff, large pool & breakfast area.
Cons: Shampoo material on chairs in breakfast area.
Location: Close to the Highlands, shopping, movies, Cabelas.
Great location, staff was very friendly. Pool & breakfast area was large, material on chairs in breakfast area could use a good shampooing. Our room was very clean, but I think they just put clean towels in the bathroom & forgot to clean it. Found hair on the floor, spots on faucet & wall. I use to clean at a hospital, so I'm always checking for cleanliness.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice and clean, staff was very pleasant.

Posted Nov 23, 2015
very nice breakfast, pool was very nice and clean, quite, overall everything was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Great staff.

Posted Nov 2, 2015
Great staff. Nice hotel. Near all the shops at the highlands.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2015
Pros: One of the best showers I've used.
Cons: Bed was a little to soft.
I've always liked the Holiday Express, they have a good breakfast and clean rooms.
5 out of 5
Recommended
for Families
by Linda A A.

Get away week end

Posted Oct 16, 2015 on Orbitz
One of the best hotels that I have been in, we enjoyed the room and the breakfast very much.
2 out of 5
by A verified traveler from Ut

Would never go back.

Posted Oct 10, 2015
Wifi is terrible. Staff weren't friendly. We tried using their laundry facilities but they had only 2 washers and 2 dryers. One of each were out of order. Someone had their clothes in the washer the whole night, then in the washer the whole morning. Told the lady at the front desk, wasn't concerned. Had to go find a local laundromat to dry our clothes.
4 out of 5
Recommended
for Families
by A verified traveler

Clean, Comfortable, Accomodating

Posted Sep 17, 2015
We clean every hotel room we stay in with Thieves cleaner. Most are either badly cleaned by the staff or moderate. This hotel was very clean, no bedbugs or other little varmints found. Wiping down the surfaces left the paper towel wipers pretty clean. We will plan to stay again on the next trip. The bed and room facilities were comfortable, The staff was accomodating and the breakfast was moderately well provided and tasteful.
5 out of 5
Recommended
for Families
by Craig

This traveler left a rating score only Posted Aug 21, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Dave

This traveler left a rating score only Posted Aug 17, 2015 on Hotels
5 out of 5
Recommended
for Families
by Thomas from Fort Pierce, Florida

Unexpected stay...

Posted Jul 13, 2015 on Hotels
My daughter and I had to plan a last minute trip to Wheeling on 4th of July weekend after my mother passed away. Being a holiday weekend, we had a difficult time finding a hotel room in the area. We were very impressed with this hotel - very nice lobby and rooms, breakfast was fantastic. I look forward to staying here again on my next visit to Wheeling!