Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Ohio

Close to The Highlands

Posted Jan 20, 2016
Pros: Staff, large pool & breakfast area.
Cons: Shampoo material on chairs in breakfast area.
Location: Close to the Highlands, shopping, movies, Cabelas.
Great location, staff was very friendly. Pool & breakfast area was large, material on chairs in breakfast area could use a good shampooing. Our room was very clean, but I think they just put clean towels in the bathroom & forgot to clean it. Found hair on the floor, spots on faucet & wall. I use to clean at a hospital, so I'm always checking for cleanliness.
5 out of 5
by Sylvia from Clarksburg, WV

A plus stay

Posted Jan 3, 2016 on Hotels
We had nothing bad to say about this hotel. Would recommend it to family and friends and if in the area would stay again.
4 out of 5
by Larry from Cincinnati

return trip home

Posted Jan 1, 2016 on Hotels
Fine
3 out of 5
by Vipul Kumar

Need room maintenance

Posted Dec 31, 2015 on Hotels
One room washroom lock was not working and other room has thermostat is not working properly.
5 out of 5
by Kristen

This traveler left a rating score only Posted Dec 9, 2015 on Hotels
4 out of 5
by Kristy from Crum

Posted Dec 9, 2015 on Hotels
Good place but a little pricey to me.
5 out of 5
by Dan

This traveler left a rating score only Posted Dec 1, 2015 on Hotels
5 out of 5
by A verified traveler

very nice and clean, staff was very pleasant.

Posted Nov 23, 2015
very nice breakfast, pool was very nice and clean, quite, overall everything was great
5 out of 5
by A verified traveler

Very nice hotel. Great staff.

Posted Nov 2, 2015
Great staff. Nice hotel. Near all the shops at the highlands.
4 out of 5
by A verified traveler

Posted Oct 16, 2015
Pros: One of the best showers I've used.
Cons: Bed was a little to soft.
I've always liked the Holiday Express, they have a good breakfast and clean rooms.