Ratings based on 650 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Algarve, Portugal
Only for isla magica theme park.Posted Sep 4, 2017
Very large impersonal corporate hotel with a good range of facilities and reasonably comfortable large modern rooms. Extremely poor, badly mannered reception staff however, which made the experience a little underwhelming and unfortunately completely isolated from central Seville.
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Dear Grulip, I greatly appreciate the time you spent to review your recent experience in our hotel Barceló Sevilla Renacimiento, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. I appreciate your words valuing our facilities. We have a hotel with large spaces that we try to adapt for a totally personalized use by our guests. It is also essential for us that our guests could feel like in their own home and for that reason we dedicated our efforts to offer a model of room totally comfortable and an unforgettable experience. Our reception’s staff service is a point of pride for us and I am quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics, I certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards, Miguel Estévez Hotel Manager
for Everyoneby A verified traveler from london
Nice hotel within walking distance to centrePosted Aug 31, 2017
Wonderful stay in a lovely hotel with good gym and nice pool area Will stay again
for Everyoneby A verified traveler from Saudi Arabia
Amazing HotelPosted Aug 17, 2017
Pros: Every single thing
Cons: Nothing just maintain what you have
Location: Seville is a large city so most of the places required taxis but the good thing that they a have many taxis awaiting in your left hand.
The hotel is one of the best hotels as they have many restaurants, two swimming pools, and a nice area for kids that consists of a cinema and an out yard. The rooms were exactly as expected and the service was perfect.
for Everyoneby A verified traveler from Hampshire, UK
Great hotelPosted Aug 10, 2017
Cons: The main bar area by reception. It has a very poor choice of red and white wines. why can't they offer exactly the same as the rest of the hotel?
Location: Located very close to the theme park Isla Magica which is great but you do need to take a taxi into town unless you can do the 20-30 mins walk.
We visited this hotel many years ago, pre marriage & children & had a great experience. We went back for 9 days on 1st August 2017, married with 2 children aged 4 & 8 & it was even better, without the hotel even changing that much. The rooms are nice and big, well air conditioned, very comfortable beds, lovely well equipped bathrooms with tea & coffee making machines. We didn't even mind watching Spongebob Square Pants in Spanish on the tv! This time, for us, it was great as there was a pirate club run by wonderful staff that could look after your children in a lovely group of different aged children from 11am - 13:00, and then again in the evening, to include their 'pirate dinner', from 19:30 - 23:30 (I know it sounds late but in Spain and on holiday it works!). it's up to you (& your kiddies!) how often you use this club but we had a couple of lovely afternoons & 2 nights out without our boys in Seville town and had a really great time without having to worry. It's a very bright hotel with nice comfortable areas to sit around inside. It has 2 outdoor pools with an adjoining indoor pool open from 11am until 21:00 and a pool bar serving food and drinks. The main outdoor pool is a great size with plenty of loungers with lovely big parasols, positioned so you can enjoy a pina colada while your kiddies are in the pool at a distance where you can safely watch them. Breakfast is absolutely fabulous with so much choice with attentive teams of staff. Absolutely loved it!
by A verified traveler
Very child friendlyPosted Aug 5, 2017
The children loved the pool, though it was a bit of a walk from our room. Location too far out from the city centre. Ok once we found out the bus route, people in the hotel couldn't help us
by A verified traveler from London
Terrible location. Hotel with no character.Posted Jul 23, 2017
Rooms are basic, boring and with no character. Not a 5 star hotel. Poor transport connections to city center and its main tourist attractions. Only conveniently located for Isla Magica theme park. Expensive and limited choice of food.
Comment from Hotel Management
Jul 25, 2017 by Miguel E. General Manager, Hotel Management
Dear Abel, Thank you for choosing our hotel Barceló Sevilla Renacimiento for your stay in the city and for sharing your opinion in Expedia. I regret that our location did not meet your expectations. The hotel is located in La Isla de la Cartuja, next to the theme park Isla Magica and only fifteen minutes walking distance to la “Alameda de Hercules”, the popular neighbourhood in the city centre. For those guests who prefer an alternative transportation, in front of the hotel we have a taxi and a bus stop. I also regret that our buffet and our restaurants couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. Thank you again for sharing your feedback with us, and we hope to have the chance to welcome you to another Barceló hotel. Kind regards, Miguel Estevez General Manager
for Everyoneby A verified traveler from M
Great hotel, great price and great fácilitiesPosted Jul 8, 2017
Very friendly and helpful staff in the reception, concierge and restaurants. A great place for families, the pool is great! The price and location are also great, next to an amusement park and an easy ride to TVE center of the city
for Everyoneby A verified traveler from Nspa, CA
Pool, exercise, coffee - good room!Posted Jul 2, 2017
Minimum 50 characters Minimum 50 characters Minimum 50 characters Minimum 50 characters
by A verified traveler
Posted Jun 19, 2017 on Hotels
by A verified traveler from UK
Not a five star hotelPosted May 19, 2017
There is nothing terribly wrong with this hotel; it is just not a five star hotel as advertised. It is essentially a conference / events venue and as such it lacks the facilities that you would expect in a good hotel: lots of waiting to speak to the understaffed reception desk; no concierge; no doorman; a theoretical taxi rank outside to the left but there was never a taxi there when needed (but reception happily called one when asked - but see first point). I can see this might suit a family with children looking for a resort hotel with only the odd trip into town and wanting to use Isla de Magica next door, but beware the noise from the events (the bottom of our pod - A3 - was set up for an evening do for well over 100 people) and note that there is essentially only one eating place (notwithstanding the partion used to make it into two).
Comment from Hotel Management
May 25, 2017 by General Manager, Hotel Management
Dear Guest, First of all, I really appreciate the time you have taken to write your review in this website. I lament to read that you did not enjoy the experience in our hotel to the fullest as we try to make each stay with us an unforgettable one. I am very sorry to hear that the service provided at reception did not match your expectations as the entire team put a lot of effort to maintain the highest standards of the service for our guests to fully enjoy their experience in the hotel. I regret to read that there were not taxies in the taxi stop that we have by the main door of the hotel, this is a public service that sometimes we cannot totally control. Regarding the suggestions that you made about the concierge team, we are glad to tell you that from next Monday a concierge service is going to be provided by our hotel, to make you live a better experience in your next stay. Thank you once again for your comments and opinion, this make us improve our quality, and, of course we can’t wait to see you around again. Kind Regards, Miguel Estévez, General Manager