Ratings based on 97 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Comfortable & pleasant

Posted Apr 7, 2017
Pros: Nice staff - grounds showed efforts to make it inviting (bird house & planters)
Cons: Door had gap under it - needed weatherstripping - it was early Spring so pots not planted yet - probably nice in summer
Location: Main highway but not too busy to walk down & cross - businesses closed but found Pizza place
We were on our way to Oklahoma City & Raton was 1/2 way stop - hotel on main highway - not much around it but walked to dinner - on site restaurant was good but needed walk - rooms large & comfortable - really liked two sinks that were separate from shower & toilet - REALLY hot water & good shower
Comment from Hotel Management
Apr 23, 2017 by CASALEMUS, Hotel Management
Thank you for coming to us we appreciate your business and we will work on your recomendations. . wish to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel got the money.

Posted Mar 15, 2017
Room was clean and adequate. Had everything we needed. Enjoyed restaurant on property.
Comment from Hotel Management
Apr 23, 2017 by CASALEMUS, Hotel Management
THank you for your review please come again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Cons: More weather proofing beneath the doors and windows.
Nice place for a short stay but noisy at times! Rooms are not very sound proof. Could hear people talking clear across the other side of the parking lot as if they were right outside my door!
Comment from Hotel Management
Feb 9, 2017 by CASALEMUS, Hotel Management
THANK YOU FOR YOUR REVIEW
5 out of 5
by Maegan

Posted Jan 9, 2017 on Hotels
After an exhausting road trip through a winter storm, we stumbled upon the Casa Lemus. We were able to check in late at night, and the friendly staff were very accommodating. Great location in Raton - our room was large, comfortable and at a great price. Their onsite restaurant, which includes free breakfast and coffee, was delicious. Definitely recommend the heuvos rancheros! Not only were they flexible with our check out time, after our vehicle got stuck in snow, they were beyond helpful in assisting us. Two men took the time (in freezing weather) to push, and finally pull us by truck, out of the snow. If you're in the area looking for a place to stay, I highly recommend you give Casa Lemus a try.
Comment from Hotel Management
Mar 12, 2017
Thank you . Casa lemus inn is greatfull for your review and we are pleased to have served you .we wish you a safe trip and that you come back to see us soon .
2 out of 5
by A verified traveler

Clean but old

Posted Jan 8, 2017
Exterior entrance old motel. Did not care for the food at the restaurant. Don't stay if it's snowing, they do not plow the parking lot. They gave us a shovel and we had to shovel our way out of our parking spot all the way to the street
Comment from Hotel Management
Feb 9, 2017 by CASALEMUS, Hotel Management
SORRY WE COULD NOT BE WHAT YOU SPECTED AND YES WE HAD OVER ONE FOOT OF SNOW THAT DAY SORRY THE PLOW DID NOT GET HERE EARLY ENOUGH AND WE UNDERSTAND THAT YOU HAD TO LEAVE EARLY.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Posted Jan 5, 2017
The motel was beautifully decorated, front desk located in a restaurant so it was easy to check in, eat dinner and get to bed.
Comment from Hotel Management
Jan 6, 2017 by casa lemus , Hotel Management
Thank you for your business and for your review . Casa Lemus is very pleased to know that you were satisfied with our services . we wish a safe trip and please come see us again.
1 out of 5
by A verified traveler

Don't stay at this hotel.

Posted Nov 29, 2016 on Hotels
It was not a great stay. I reserved a King bed room, but when I got there they said that, when I told them I had a dog because I'm honest, said that those rooms did not allow dogs. They pushed me into a unclean room with a queen bed. The whole location had signs everywhere that did not allow dogs even though the web site said they were dog friendly. It was not convenient to walk my dog off the hotel property so he could do his business. Also the room was not cleaned and when I opened the microwave oven there was a old petrified cooked pizza in there and there was old food stuff under the bed. The restaurant served food that appeared to be made from a microwave T.V. dinner tray and the chips were old and stale. The waitress at the restaurant was very friendly and did her job very well, but the hotel staff at check in, though not rude, were not nice. I am already telling friends and family to pay the extra $30.00 and stay across the street at the best western or go to the hotel 6 down the street and to avoid this hotel if wishing to stay in Raton. The price of this hotel did not match the value of it accommodations and I will when staying in Raton in the future will not stay at this hotel because of my experience there.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
sorry that we could not give you the service you deserve. we are working with the online agencies so that it can be more clear as to which rooms allowed pets. due to the safety and health of other guest we have to limit the pet allowing areas and unfortunately at the moment you arrived we did not have a king room that allowed pets. while we wish that all our guest come back to see us , we regret the experience you had .Casa Lemus wishes you better experiences in all your travels and happy new year.
5 out of 5
by A verified traveler

Excellent

Posted Nov 27, 2016 on Hotels
Room was large food was excellent.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
thank you for staying with us and for giving us a review . wish to see you soon and wish you a happy new year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Nov 27, 2016
Pros: Spacious room and cleanliness.
Cons: Reception desk. Better signs that reception is at the Restaurant.
Location: We just stayed for an overnight road rest stop.
Good place for an overnight stay. Room is spacious and clean. Had all you needed including small fridge and microwave. Breakfast included was more than the usual. Attached Mexican restaurant was also good. Overall a very good experience.
Comment from Hotel Management
Dec 30, 2016 by casa lemus, Hotel Management
Casa lemus is pleased to have served you . thank you and please visit us again. happy new year
3 out of 5
by A verified traveler

Not as good as it was

Posted Oct 29, 2016 on Hotels
Room 125 is in need of maintenance. The window glass is loose and the only way to lock the door was to pull up on it while turning the deadbolt. Without the deadbolt locked, we couldn't get the door to stay latched. Linens were nice. Room was clean. Breakfast was delicious. Have stayed in rooms on other side of hotel that were secure. This room is not the norm based on our experience. But, we are more leery about our next visit now.