Clean & comfortable
Posted Mar 5, 2016 on Hotels
Stayed one night while traveling from Vail to Dallas. A bit difficult to access off the highway, had to drive a few miles to make a u-turn. Although I had booked a king size room on hotels.com, on arrival, I was told asked how large my pet was, since I was booked in a pet friendly queen bedroom. The mistake was quickly resolved. Our room was clean and comfortable, nothing fancy, but adequate. A bit overpriced. Breakfast was included, and included some hot items as well as a pancake maker and a very helpful, friendly hostess who made sure my pancakes turned out right! On checkout, I was charged a $20 pet fee, which was taken off when I explained that I had no pet. Overall, I was satisfied with my stay, though there were some minor front desk malfunctions.
Comment from Hotel Management
May 14, 2016 by Jeremy, Hotel Management
Thank you very much for your kind comments and honest feedback. We were happy to see that the confusion regarding the room type you booked was resolved quickly, and that you enjoyed the complimentary breakfast as well as the service provided by the team. We hope to see you again soon.