Ratings based on 457 Verified Reviews

4.3 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from adelaide, SA

Lovely hotel close to the beach

Posted Dec 5, 2017
Fantastic location, fantastic facilities, and Murray’s customer service made the whole trip.
Comment from Hotel Management
Dec 11, 2017 by Cliff., Hotel Management
Thank you for staying with us. We try hard to make our guests comfortable and pleased you enjoyed our resort and fabulous location. Thank you for your feedback, it is much appreciated.
4 out of 5
Recommended
for Couples
by A verified traveler from FNQ

A nice room overlooking the ocean

Posted Nov 20, 2017
Pros: Location, view, staff, clean, tennis court, pool
Cons: Calling it an apartment is perhaps a bit of an exaggeration. It had everything you could ask for, but was a bit small to be an apartment
Location: Heaps to do and see within walking distance, the beach, eateries, some nice bushwalks
This was a very nice room (I think calling it an apartment would be an overstatement), and the complex and surroundings offered lots of activities. We were able to enjoy tennis and a swim in the pool, and were within walking distance of the Trinity Beach Tavern, the beach itself, and various shops and eateries. The staff were friendly and helpful, and the room was very nice. It was worth paying a little extra for the ocean view.
Comment from Hotel Management
Nov 29, 2017 by Cliff., Hotel Management
Thank you for staying with us, we try very hard to make our guest's stay as pleasant an experience as possible. We do appreciate you feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from BRISBANE

GREAT HOTEL WITH BEAUTIFUL SEA VIEWS

Posted Oct 1, 2017
Pros: THE LOCATION AND THE OCEAN VIEWS
Location: FABULOUS RESTAURANTS AND VERY CLOSE TO BEACH COULD WALK TO MOST PLACES
APARTMENT WAS LOVELY AND CLEAN AND HAD A FABULOUS VIEW OF THE OCEAN AND VERY CLOSE TO FABULOUS RESTAURANTS GREAT STAFF AND BEAUTIFUL SWIMMING POOL AND SPA
Comment from Hotel Management
Oct 17, 2017 by Cliff., Hotel Management
We try hard to make our guest's stay a complete experience and so pleased you enjoyed our great location and surrounding facilities. Thank you for your feedback, it is appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albury

The guys that run the place are extremely helpful.

Posted Sep 15, 2017 on Wotif
Minutes to the beach, great facilities walking distance to numerous restaurants and a short drive to Cairns & Port Douglas & Draintree .
Comment from Hotel Management
Sep 19, 2017 by Cliff, Hotel Management
We try hard to give our guests a great experience and so glad your enjoyed our location and facilities. Thank you for your feedback, it is appreciated.
1 out of 5
by A verified traveler from NZ

central location

Posted Sep 11, 2017
Pros: The pool and location
Cons: Everything . The whole complex was in desperate need of a complete refurbishment.
Location: Good places to eat
The room was outdated, form the 70s and was not clean. The stove top did not work. Kitchen cutlery was dirty. bathroom was dirty, we were booked and paid for 2 nights and only stayed for 1 night
Comment from Hotel Management
Sep 15, 2017 by Cliff, Hotel Management
Sorry you did not enjoy your stay.
4 out of 5
by KEVIN

very relaxing.

Posted Sep 1, 2017 on Hotels
A great location - Situated right on the beach. The room was quite comfortable but rather small & looked ready for a repaint or update.
Comment from Hotel Management
Sep 15, 2017 by Murray, Hotel Management
We are glad you enjoyed our location and we are currently undergoing a gradual upgrade. Thank you for your feed back, it is appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017 on Wotif
The hotel was everything we expected. The only issue we had was missing the toddler bed. When we spoke to the staff they said that no one said anything about a baby in the room. I clearly had booked for that though. The problem was resolved and we got the bed at the end.
Comment from Hotel Management
Aug 29, 2017 by Cliff., Hotel Management
Thank you for your feedback, we do appreciate it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Amaroo

Posted Aug 18, 2017
Cons: Maybe could have had clean sheets and towels mid stay.
Nice place,very helpful staff. Very steep driveway or steps down to beach. Nice area but small cafe and shops being renovated made it a long walk for milk. Very well organized trips, Barrier Reef is a must do, such a great experience for all ages.
Comment from Hotel Management
Aug 21, 2017 by Cliff, Hotel Management
Thank you for your feedback, we do appreciate it.
2 out of 5
by A verified traveler

Posted Jul 19, 2017
Bathroom tiny and dirty,pool is nothing like the photo.
Comment from Hotel Management
Jul 24, 2017 by Cliff., Hotel Management
We're sorry you didn't find our facilities to your liking, most guests find our newly heated and renovated pool area quite pleasing.
4 out of 5
by kylie

Posted Jul 16, 2017 on Hotels
lovely place to stay.Trinity Beach and all the other beaches nearby are just gorgeous
Comment from Hotel Management
Jul 24, 2017 by Murray, Hotel Management
We are so pleased you enjoyed our location and facilities. Thank you for your feedback, it is much appreciated.