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Reviews of Palace Derossi

3 out of 5
Palace Derossi
Hrvatskih mucenika 1, Trogir

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 172 reviews" "
Rating 8 - Good. 59 out of 172 reviews" "
Rating 6 - Okay. 17 out of 172 reviews" "
Rating 4 - Poor. 7 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not recommended
Good location and thats it… We had an horrible smell in our shower, the bed is the most uncomfortable bed there is. Old and neglected place!
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old stone building at north gate of old town. Walk out the door and small restaurants and shops start right there. The larger busier promenade is 5 min walk through old town . This hotel is 1 block from bus station including bus 37 to airport. Excellent continental breakfast plus she will make you eggs.
Stayed 1 night in Sep 2023

6/10 Okay

CARRIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been perfect, but, I was over the restaurant/bar and the music went until 2:00 am. I mentioned to the hotel manager and he was apologetic. Said by law the music must stop at 1:00 am but it went to 2:00 am both nights of my stay. I cancelled my reservation for a one night stay at the end of my trip.
Stayed 2 nights in Aug 2023

10/10 Excellent

S V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Roger

Stayed 1 night in Jul 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable space in a beautiful coty
Overall the service was fantastic. I was treated very well, the front desk helped me out with questions about the city and they even found me transportation to the airport.
Stayed 2 nights in Jul 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but ask for a room off the street
Beautiful place eight next door to the old town. Unfortuanately our room overlooked a club/ bar that kept going til the early hours. Great location next to the old town with lovely staff but ask for a room away from the street
Stayed 2 nights in Jul 2023

10/10 Excellent

Noriko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and friendly staff.

10/10 Excellent

Noriko

Stayed 1 night in Jun 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great old charm. Right in the middle of the old town. Near great restaurants and sights
Stayed 1 night in Jun 2023

4/10 Poor

Carolyn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bedding in desperate need of renewing - paper thin blanket and old thin sheets and pillow was horrible . Place smelt musty and gave me headache during night . Staff were very friendly and helpful and breakfast was ok but wouldn’t recommend at all .
Stayed 1 night in Apr 2023

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need a massive upgrade from towels to mattresses, sheets, etc…good location, but loud as well. Would not stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen, Granite Falls

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location on edge of Old Town, close to bus station to get to airport. Management was very accommodating for us to store luggage until check in. Nice room. Stayed on Friday night. If light sleeper, will hear music until 2 AM due to bar below window.
Stayed 1 night in Oct 2022

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean, charming. Ask for inside room as outside rooms over bar can be noisy.
Stayed 1 night in Sep 2022

8/10 Good

Janice

Liked: Cleanliness
Good but needs new beds
Room was nice and clean people were very friendly and nice ! They need to get a better bed with better comforters ! The mattress was like sleeping on a cot only reason why I would not stay again ! Location was great and all bed extremely uncomfortable get new bed with great sheets and comforters game changer
Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, room comfort
Spacious rooms and a great stay in Trogir
Rooms were very spacious and comfortable. The staff were lovely especially the young woman (didn’t catch her name) who helped with breakfast each day. Location was excellent essentially in the walls of the old town. Breakfast was adequate (recommend providing better orange juice as this wasn’t very nice) but overall ok. All in all I’d recommend staying here and would definitely return.
Stayed 4 nights in Aug 2022

6/10 Okay

Carolyn

Stayed 1 night in Aug 2022

10/10 Excellent

Phuc

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Fabio

Traveled with group
Liked: Cleanliness
The property is located t the very entrance of the village with some bars around it. The internal courtyard is a unique and very nice space to have. We actually booked online around midnight, when our flight got canceled. There is no night reception when we arrived and we were not expected because they don't have a night manager, i would reccomend to opt out reservation for the same day with the amount of flight cancelation, the hotel is very close to the airport. Room very clean, however the furniture need an update, specially the bathroom, where the shower which looks even too much for the room we had, but as soon as we started to take a shower we noticed that was all broken. The staff, I believe family business, was gentle and they talk good English. Breakfast was fair for 9 euros extra, a small buffet with delicious croissants. We had a room on top of a bar, which was a bit loud until late, but after 9 hours spent in the airport, we were tired enough to fall asleep anyway. Airconditioning was perfectly working.
Stayed 1 night in Jul 2022

10/10 Excellent

Greg

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, property conditions & facilities
They were very hospitable and had laundry service available. The hotel is also right next to amazing restaurants.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
One night stay in Trogir….wish it had been longer
Mario was so helpful in advance of our stay & stored some of our luggage so we could drive to Plitvice. Check in was so warm and friendly.
Stayed 1 night in Aug 2021

10/10 Excellent

scott

Liked: Cleanliness, room comfort
This has been the best accomodation we have stayed at so far. Everything was lovely and it really felt more like a palace. The common areas were also great. The street outside was a very popular hot spot and the double paned windows helped decrease the noise. I wish we had stayed there longer.
Stayed 1 night in Aug 2021

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2021

8/10 Good

ronni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun funky place
Outstanding location, great staff, delicious breakfast.
Stayed 1 night in Sep 2017
Dear Ronni, thank you for your great comment. See you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but roused staff who were very helpful in spit of the hour.
Stayed 1 night in Aug 2017

8/10 Good

Trish, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character
Lovely stay, staff so friendly. Would suggest telephone contact details between visitors and hotel staff are exchanged in advance of travel as reception closes at 9pm. Our flight was delayed, leading to unnecessary stress when trying to check in (no one was there to meet us and the contact number left on the door was missing a 0 at the beginning, not knowing Croatian dialing codes meant we were unable to connect to the staff, luckily a very kind man drinking in the bar next door came to our assistance).
Stayed 4 nights in Jun 2017
Response from Palace Derossi Manager on Jul 22, 2017
Dear Trish, thank you very much for you review, we are very sorry about the inconvenience you experienced as we have changed our SOP-s in matters like this in the future. We try to improve every day, hopefully next time you will see for yourself.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Really good location the staff couldn't be more helpful
Stayed 2 nights in Jun 2017
Dear Ian, thank you very much for your kind words. We at Palace Derossi do all we can to make you feel relaxed as possible on your holiday. Looking forward seeing you again. Kind regards Palace Derossi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel right on Trogir
Very friendly staff. Rooms were nice, breakfast was very nice. Location was perfect -- easy to find, but also right on Trogir itself. BUT, our room was right above a late-night disco. Very loud into quite late at night, made it hard to sleep (and we couldn't leave the windows open). Make sure you have an inner room not facing the main street.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ken, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a courtyard in old town
This place is perfectly located in old town Trojir with a wonderful courtyard that lets you escape the crowds. Then the staff really make the place not just good, but fantastic because they go above and beyond to make sure you have everything you need and that you're having a good time. We were staying at another place nearby in old town for our sailing trips. We will now stay here. It's pretty easy catching the water taxi to the marina

10/10 Excellent

Rob, Nanaimo, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with a great location
stayed a night with my 4 year old son. it was really good. Very close to the airport. My son loved the atmosphere and the location is very safe for kids.
Response from Hotel Manager on Apr 4, 2017
Dear Rob, Thank you for Your comment and kind words. The hotel is under new management and we are looking forward to welcoming you back in our hotel so you can experience in first hand the upgrades we are implementing. Regards

10/10 Excellent

Michael, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trogir over Split
I stayed in Trogir as Split can be quite busy. The Palace de Rossi was amazing, starting with the staff. Anita and Priscilla were great at recommendations, knowledge of the area, and conversations. They also spoke with my uncle, which you cant put a price tag on. The bedroom and the bathroom was very spacious with windows to easily open and allow the Adriatic breeze to make its way in to room. Also, we enjoyed dinner at Tragos Restaurant in old town Torgir, I HIGHLY recommend the basic fish soup, best ever! We would definitely stay there again.

6/10 Okay

Caroline, Bury

Liked: Cleanliness
Disliked: Room comfort
Not a Palace
Lovely location. Some staff very helpful others were dismissive. Room was cold and no extra blankets. Bed very uncomfortable. Breakfast adequate

4/10 Poor

Daniel, Los Angeles

Disliked: Staff & service, property conditions & facilities, room comfort
Does not deserve 4 stars
Terrible mattress, lumpy pillows, scratchy sheets, very poor night sleep.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Not a good experience
Had the wrong rooms booked with not enough space. Charged 60 euros extra for extra beds requested when booking. Bar disco below one room that went on untill 3am. Very loud.

10/10 Excellent

Andro B., Longmont Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worthy of a return visit
We stayed at this hotel recently before; when we headed back to Trogir, agreement to go back to Derossi was unanimous. Location is excellent, decor and room comfort are exceptional, and staff's helpfulness and hospitality are second to none. Expect to stay in the old town of Trogir, within a walking distance of all its best sights and restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The centre of Old Town
Staff extremely helpful. Beautifully restored. Unfortunately room had had unusual unpleasant door.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The hotel was elegant and the service was excellent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff, transportation-airp.
Near the airport of Split. Hotel provided transportation at an early hour. Staff helpful. Clean and centrally located. Liked our particular room. Had a separate sitting room.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely olde world hotel with modern facilities.
Having read previous reviews, I emailed ahead to ask for a quiet room, and the hotel replied to say that they had allocated us one. We arrived expecting only an ensuite room, and were pleasantly surprised when we were allocated a suite with separate lounge/kitchenette, bedroom and bathroom (with jacuzzi bath!). The building itself retains the grandeur of its former days, with stone walls, shuttered windows, and painted balconies. The internal decor is a sympathetic mix of old and new, providing the feel of the past, but the convenience of modern facilities. Whilst the rooms were extremely clean, there was some evidence of wear and tear to some of the modern furniture and a small part of the plaster work by one of the lounge windows. The staff were extremely friendly. helpful and accommodating, and if we were travelling to this area again, we would definitely book to stay here.

8/10 Good

Tony, Melbourne, Aus.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient but ......
Palace Derossi is a good hotel in a good location, but the bed was very uncomfortable and linen and towels very old. Staff very helpful and good breakfast.

8/10 Good

MTA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, spartan
Very convenient to everything, staff helpful, clean and spacious, a bit bare bones.

10/10 Excellent

WB, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FamilyRun Hotel
We stayed at the Palace enroute to flying home from Split after being on the islands. Excellent service, family run meant that the staff put the extra effort in to make everything good. Late at night we asked to change rooms as it was a bit noisy for us on the front of the building, without any fuss we were swapped and it was greatly appreciated. We used their airport transfer which was good value. It felt good to support a small family business rather than the 'chain hotels' This hotel would be great for a trip to Trogir over a few days due to its location.

10/10 Excellent

C, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel in the heart of Trogir
This is a lovely family run hotel in the heart of Trogir Old Town. It is a very convenient location, "in the walls" of the Old Town, so perfect for exploring from the door step and the bus station. There are some beaches about a 10 minute walk away which were very quiet when we were there in September. They had a great view and it was still plenty warm enough. The room we had was a gorgeous mix of old and new, with exposed stonework and antique furniture but also a modern shower (complete with lights, radio and different locations for spray!), satellite TV and free WiFi. The bed was two twin beds pushed together, a very solid frame meant that the middle was definitely out of bounds due to the 2 inch strip of wood frame. The mattress was also memory foam, which may matter to some people. We had sheets and a thin blanket on the bed when we arrived, but after I was cold on the first night I was swiftly provided with a very warm blanket! The room was above a bar so was rather noisy on Friday and Saturday night. I sleep in ear plugs normally and wasn't bothered and my partner is a heavy sleeper so was fine. Might be an issue if you're a light sleeper though. The breakfast was excellent. On first glance, the selection wasn't great but it was actually incredibly filling and tasty. What made it was the made-to-order eggs. On the morning we had an early excursions, the staff were happy to make up a takeaway breakfast for us to pick up the night before. Definitely recommended!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the island
The hotel is very well located, and the service is welcoming. Our room was definitely big, with a double room and a TV room. the bathroom was good with a great shower although it had a bad constan smell. On this price range, for a expensive Croatian coast, I think it is a good option. I could stay there again.

10/10 Excellent

Helen, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel for a stay in the centre of Trogir
Excellent hotel, excellent location and incredibly friendly staff. Take advantage of the hotel parking if you come by car, as Trogir is a motorist's nightmare. No beach in the immediate vicinity, but great boat trips every hour to a nearby island with as much beach as you could wish for.