Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Not as represented on the website

Posted Apr 19, 2016 on Hotels
This hotel is very close to the university and in a nice area to walk to the square and a little pedestrian area. They have breakfast included, and the breakfast is nice, but nobody said anything about breakfast when I checked in, so I didn't know for thee first two days -- until I asked. And the photos on the website are really misleading. There may be some rooms that look like this, but mine was not one of them. My room had really run down with worn out red carpet. If you stay there, make sure to specify that you want one of the newer rooms with hardwood floor. There also was no iron -- only a 1950's pants press. There was no refrigerator and not even a box of Kleenex. In addition, I had to change my reservation and delay my arrival by one day. I called hotels.com within the cancellation window -- about an hour before it expired. When I checked in no one said anything but after checking out and looking closely at my bill, I noticed I was charged for the first night as a "no show". I called hotels.com who said it was cancelled and they're working on getting my night's charge refunded, but if they had said something when I checked in, I might have noticed this charge and been able to try to deal with it before leaving Sweden.
4 out of 5
by Solveig from Ålesund

Trivelig

Posted Mar 31, 2016 on Hotels
God service i resepsjonen. Fint rom med utsikt til kanalen.
4 out of 5
by Oskar

This traveler left a rating score only Posted Mar 22, 2016 on Hotels
4 out of 5
by Mattias from Malmö

Fint!

Posted Mar 22, 2016 on Hotels
Bra hotell med mycket trevlig & hjälpsam personal. Plus för bra utbud av olika restauranger praktiskt taget utanför dörren.
4 out of 5
by A verified traveler

Bra hotell men dålig städning

Posted Feb 29, 2016 on Hotels
Bra hotell mitt i stan, lätt att hitta parkering på gatorna utanför. Mycket trevlig personal, bra frukost. Städningen var dålig, det låg snus på nattduksbordet, stora fläckar på skrivbordet etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 28, 2016 on Hotels
5 out of 5
by Per Christian

Et bra valg om du skal ha hotell i Trollhätten

Posted Feb 28, 2016 on Hotels
Meget godt fornøyd. Vi ble mottatt en svært serviceminded resepsjonist som sjekket oss fort inn og svarte på våre spørsmål. Må si at alle som jobbet på hotellet var svært vennlige og hyggelige. Svømmebassenget holdt 29 grader og var en fin avkobling, selv om det var litt lite. Ellers så inneholdt treningsrommet et greit utvalg av manualer og apparater. Rommet var stort og bestod av to senger, samt en sjeselong som også fungerte som sovesofa. Badet var romslig med en stor dusj og fungerte bra. Vi var godt fornøyd med alt på hotellet og kommer gjerne igjen ved en senere anledning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2016 on Hotels
1 out of 5
by kim

This traveler left a rating score only Posted Feb 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 8, 2016 on Hotels