Ratings based on 1,296 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Great hotel great staff

Posted Nov 14, 2017
I lost my wallet on the first day the manager especially was so helpfull and accommodating that we will definitely be going back
Comment from Hotel Management
Nov 17, 2017 by Lise, Hotel Management
Thank you so much for your nice feedback! We hope to welcome you back somtimes in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lagos

Lovely hotel with amazing views!

Posted Nov 7, 2017
Pros: The staff, the overall look, feel and cleanliness of the hotel. The bed was super comfy, and our room was a nice size.
Location: Amazingly convenient to shops & restaurants. Tour company operates out the hotel reception area - great service from them, so highly recommended.
My husband and I travelled to Tromsø to see the Northern Lights for our wedding anniversary. The Radisson Blu was the perfect hotel for our getaway. We received such a warm welcome, I only wish I took the gents name down that checked us in, as he was so helpful and friendly; providing us with a city map, and recommending what to do, where to eat etc. We were also given a room with the most amazing view, it took our breath away every time we looked out the window.
Comment from Hotel Management
Nov 10, 2017 by Lise, Hotel Management
Dear Nicky, thank you so much for your nice feedback. We are so glad to hear you had a pleasent stay with us. Welcome back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Littlehampton

Nice hotel, good location.

Posted Nov 7, 2017
Location: Right in the middle of town so a great location and easy to get to by bus from the airport.
Lovely helpful young man on reception, a real credit to the hotel. Room was clean and bright, could maybe do with updating, loose light fitting and a shower door that didn't seal but a nice room.
Comment from Hotel Management
Nov 10, 2017 by Lise, Hotel Management
Dear Ruth, Thank you so much for your nice review!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Beautiful views, but needs updating

Posted Nov 5, 2017
I think this hotel has the potential to be a great hotel because of its location and overall building. The room I stayed in didn't have any facility to put on heat, or raise the temperature - I found the room to be cold at times and this was frustrating, especially after coming back from a night of chasing the Norther Lights. The room furnishings were tastefully done, though the room facilities could do with updating. They could do with investing in some good quality hair dryers, the ones they have hardly blow out anything. I also noticed that room service weren't very attentive with what items were missing from toiletries to other details, and it's these that make a difference. It would be nice if there were more than one running machine in the gym as there was often a number of people waiting to use the one. The buffet breakfast was great, and the kitchen service did a fantastic job I thought. It would be so nice to upgrade this hotel and make it even better.
Comment from Hotel Management
Nov 8, 2017 by Lise, Hotel Management
Thank you so much for staying with us! And for your honest feedback!
3 out of 5
by A verified traveler from England

Ordinary business hotel with nice view

Posted Oct 30, 2017
I had the business room for which I paid extra. This was a waste of money as the room was the same as a standard.
Comment from Hotel Management
Nov 2, 2017 by Lise, Hotel Management
Dear Terry, So sorry to hear you felt is was a waste of money. Our Business class rooms are bigger and have more ameneties as bathrobe, nespressomaschine, brekfast in room etc. Thank you for staying with us!
4 out of 5
by Trevor

Great location and service.

Posted Oct 26, 2017 on Hotels
Hotel has a great location in the centre of town and the airport bus stop is about 30mtr away - very handy. Rooms have good views of the dock and water. Nice large room. Again we paid a touch extra for a "club" room but well worth it. Breakfast is good and restaurant has nice food.
Comment from Hotel Management
Oct 30, 2017
Thank you for staying with us and for your nice review!
4 out of 5
by A verified traveler from Endeavour hills, Australia

Decent Hotel

Posted Oct 24, 2017
Decent hotel which is close to everything, could improve on little things such as room service, as tea and coffee have not been replaced during the 4 days we have stayed here.
Comment from Hotel Management
Oct 30, 2017 by Lise, Hotel Management
Thank you for staying with us and for your honest feedback.
4 out of 5
by Lia

Great hotel!

Posted Oct 24, 2017 on Hotels
Excellent hotel, they even upgraded us because the heating had an issue. would definitely recommend!
Comment from Hotel Management
Oct 31, 2017
Dear Lia, thank you so much for your nice review! We hope to welcome you back sometimes in the future!
3 out of 5
by A verified traveler from San Diego

Good location.

Posted Oct 23, 2017 on Orbitz
Very good location and friendly, helpful staff. But, exceptionally uncomfortable bed. We are used to small European hotel rooms but the bed was not acceptable.
Comment from Hotel Management
Oct 30, 2017 by Lise, Hotel Management
Dear Mike, thank you for staying with us and for your honest feedback.
4 out of 5
by A verified traveler

Posted Oct 22, 2017 on Hotels
Comment from Hotel Management
Oct 24, 2017
Thank you for staying with us!