6/10 Okay
SANDRA
Traveled with family
Apr 19, 2024
Liked: Staff & service
Disliked: Cleanliness
Pros:
- Close to transportation: the airport express bus stops right in front of the hotel. The public bus stations are 2 blocks away.
- Close to Tromso city center: It is 3-4 blocks away.
- View: You can see the port if you select the right room. If you upgrade the room, you can get a beautiful ciew to the water and mountains.
- Services to Attractions: if within season (winter) the service office is at the entrance of the hotel, so you do not need to get out to get to tour agencies.
- Front desk: everyone speaks English. Most of them are knowledgeable of the area and can give you good advise and ways to move around the city and get to tourist attractions.
Cons:
- Noise: EXTREMELY noisy (loud). It is right in front of the pub, so you hear the base thumping until they close (1:30 am).
- Cleanliness: did not believe the reviews until we got there. They are true. 1) The side of the bed had spills dripping to the floor. 2) The carpeting in all the rooms was stained. 3) One room had a strong cigarette smell, yet the property is non-smoking. 4) When you open or close the curtains, even if you do not have allergies, you start sneezing and coughing from all the dust and dander they have.
- Maintenance: Rooms have chipped paint (wood too) everywhere. The ceiling lighting covers are broken (separating).
- Food: NO vegan food. Their restaurant (same as the pub) say they have vegan food, but they give you everything with cheese. Good luck lactose intolerants!
SANDRA
Stayed 2 nights in Apr 2024
