Ratings based on 105 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Clean with great staffPosted Oct 27, 2016 on Hotels
Staff are very friendly and happy to help. Parking is a bit expensive though, but it's Norway!
by Jason from Lincoln
friendly comfortable hotelPosted Jan 7, 2016 on Hotels
Good friendly hotel. Very helpful staff. Took a kettle but they do supply a small kitchen on each floor and a sitting area on each floor. Great for talking to your friends in comfort. Maria was especially helpful telling us where to eat etc.
by Charlita from Billinghay
Posted Jan 7, 2016 on Hotels
Great hotel except booked family room and got a z-bed for the extra which was not very good at all.
by gaurav from Nijmegen
Posted Dec 24, 2015 on Hotels
it was a nice stay with friendly staff
by A verified traveler
Affordable hotel 10-15 min away from city centerPosted Dec 11, 2015 on Hotels
The hotel was very clean. Room was big and clean with spectacular views of Tromso. The location is a 12-15 minute walk from the city center. Walking can be tricky on the icy road. The hotel is at the top of a hilly road.
for Everyoneby A verified traveler
dirty common area near front desk.Posted Jun 26, 2015
Pros: cheap, decent location
Location: city center
dirty common area near front desk. crumbs on tables and chairs and wasn't cleaned during the 2 days we were there.
by A verified traveler from northern ireland
Midnight sun marathon visitPosted Jun 22, 2015
I don't normally leave reviews. Arrived late (12 midnight) - had already contacted hotel and confirmed this was ok. Check in service was poor - the staff were polite enough but took over 20min to arrive, struggled with keys and don't really know process. No blackout curtains is strange given it is 24/7 sunlight in summer - very bright so little sleep. Room was small but clean. Sounded like a dance floor above my room on level 3. Then I found out there was! Noisy until about 4am on both nights of my stay. Wedding party on night 2 made things worse. Hotel is a little out of town but only bout a 10min walk - quite steep access which must be hard in winter! Check out process was as poor as check in. Hotel price was ok but don't expect anything better than 'at best average'. Marathon was good course and Tromso is a nice city in a lovely setting - beautiful. norweigan people were really nice too and would definitely recommend the country but not this hotel.
by Amelia from Leicester
Comfortable, very clean rooms- excellent value.Posted Feb 5, 2015 on Hotels
Very comfortable room and pleasant hotel. The inclusion of free delicious coffee was a huge bonus! The underfloor heating in the bathroom was also a big plus, a nice shower too. The view from the breakfast room was lovely, and we were about 10 minutes walk away from the centre, so a pretty good location. The swimming pool was also very nice, although it wasn't made clear to us when checking in what the protocol was - basically you request at the reception first when you want to use it, and they arrange with the fitness centre downstairs for you. You can also get extra towels for this. There's a sauna in the changing rooms which was heaven!
for Everyoneby A verified traveler from Toronto
nice hotel at downtownPosted Jan 29, 2015
A very good place to stay for shopping in downtown area.
for Everyoneby A verified traveler from London, England
Very central, with the best gymPosted Jan 11, 2015
The hotel was very centrally located, a five minute walk to the centre. It is recently renovated, and was prior the only hospital in the area.. Everyone you meet in Tromsø was born here, so they all know where it is. The gym is amazing for a hotel, as it is actually a full gym and pool, for which people pay membership. As a hotel guest you are given free access. The staff was very helpful. Calling taxis, giving directions, etc. There is free coffee in the lobby.