Outdoor pool, cabanas (surcharge), sun loungers

Reviews of The Residence Mauritius

5 out of 5
The Residence Mauritius
Coastal Road, Belle Mare

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 387 reviews" "
Rating 8 - Good. 84 out of 387 reviews" "
Rating 6 - Okay. 21 out of 387 reviews" "
Rating 4 - Poor. 9 out of 387 reviews" "
Rating 2 - Terrible. 2 out of 387 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Residence has suffered from a lack of investment. Dining only 2 restaurants, service staff poorly trained. Maintenance needed everywhere. Only one tennis court accessible. Electricity kept tripping, disappointing. Department drive in one so bar prices and a la carte dining over priced. Buffet quality good but repetitive. A week is enough.
Stayed 7 nights in Dec 2023

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place with wonderful environment and good service. The food is a big variety and all dishes are so delicious. Very clean. The shop on property is also a good place to look around, most commodities are priced reasonably. The hotel is a little far from airport but they can arrange a taxi with fair charge. Don't miss the stunning sunrise on beach!
Stayed 4 nights in Sep 2023
Response from The Residence Mauritius Management on Oct 14, 2023
Dear Sir/Madam, Thank you for your wonderful comments about our hotel. We are happy to learn that you had an excellent experience during your stay with us. We pride ourselves on maintaining a clean and well-maintained hotel. We are delighted that our dining experience met your expectations and left you satisfied. Our culinary team works hard to ensure a delicious dining experience for our guests. Thank you once again for your kind comments. We hope to welcome you again to our hotel in the future and create even more memorable moments for you. Kind regards, Management

10/10 Excellent

Mohammed Nadim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Alison Joan

Stayed 10 nights in Aug 2023

8/10 Good

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Apr 2023
Response from SR on Jun 1, 2023
Thank you for your rating.Kind regards,The Management

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitively priced, well kept, keen on providing great service and spa with well priced treatments
Stayed 4 nights in Apr 2023
Response from SR on Jun 30, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to learn that you found our hotel to be competitively priced and well kept. It's also wonderful to hear that our team was keen on providing great service throughout your stay. Your kind words will be shared with our staff, as it serves as motivation for them to continue delivering outstanding service.Once again, thank you for your review and for choosing our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back for another delightful stay in the future.Warm regards,The Management

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with spacious rooms in good location. Very nice beach and corals. Good food and buffet.
Stayed 7 nights in Apr 2023
Response from La Direction on May 2, 2023
Dear Sir/MadamThe entire Residence Team, wish to thank you for your amazing reviewWe are delighted to read that you have had magical moments and that you truly appreciated our resort.We sincerely look forward to have the pleasure of welcoming you back to our shores in a near future.Best regards,The Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2023
Response from SR on Jun 1, 2023
Thank you for your rating.Kind regards,The Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay 100% recommended
Amazing and detailed service by the staff. Amazed how welcomed we felt, since check in, to sunbeds on the beach, to dinner, and room details. Special mention to Delphine on check in, and Boodoo the grill man at dinner, and our amazing butlers, Roshan and his colleague
Stayed 1 night in Sep 2022
Response from SR on Sep 27, 2022
Dear Sir/Madam,We wish to address our sincere thanks for sparing some of your precious time to narrate your holiday experience.We are delighted to read that you have been embraced by our architecture and the service quality delivered by our team members.No doubt your valuable comments will be a boost up for us to consistently strive to get better and to continuously provide our guest with quality service.We thank you once again for your trust in our property and recommendation.We sincerely look forward to welcoming you back for another wonderful experienceWarmest regards,The Management

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from SR on Aug 13, 2022
Dear Sir, We thank you for your rating. With reiterated thanks, The Management

10/10 Excellent

Ernest Simbarashe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and accommodation is exquisite
Stayed 5 nights in Aug 2022
Response from SR on Aug 13, 2022
Dear Sir/Madam, We thank you for your review. We are glad to note that you did enjoy your stay and note your appreciation on our team members, the overall service and facilities. We reiterate our thanks for your valued comments. Thank you and regards, The Management

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful scenery. This is a great place to stay.
Stayed 6 nights in May 2022
Response from SR on Jun 21, 2022
Dear Sir/Madam, We thank you for your review, We are all honored to read that you have had enriching moments at The Residence and are glad to note that our team members contributed in making our guests` stay a memorable one. We reiterate our thanks for your valued comments and very much look forward to the pleasure of welcoming you back in a not too distant future. Kind regards, The Management

10/10 Excellent

Eric

Stayed 11 nights in Dec 2021

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
East becomes West.
We did not stay at the Residence. A few days before we were due to arrive we were informed by telephone that the renovations were not finished, and that we were to relocate to Sugar Beach on the opposite side of the island. No further information received, and we had to follow up ourselves to obtain confirmations and make alternative travel arrangements.
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveler

Stayed 10 nights in Feb 2020
Response from PierrotB on Mar 3, 2020
Dear Sir/Madam, We thank you for taking the time your rating. With reiterated thanks, The Management

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for a 5 star stay
Really enjoyed the time at the hotel - great food, location, people odd occasion where maintenance starts at 8am when you are on UK hours bit early but that is being picky - would recommend for sure
Stayed 6 nights in Jan 2020
Response from PierrotB on Feb 7, 2020
Dear Sir/Madam, We take this occasion to thank you for having chosen The Residence Mauritius for your holidays and also the time you have taken to share your wonderful detailed review. We are so delighted to read that you have enjoyed your stay at our resort and have had memorable moments. We reiterate our thanks for your valuable comments sand look forward to the pleasure of welcoming you back to our shores in a not too distant future. Thank you and kind regards, The Management

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Jan 2020
Response from PierrotB on Feb 3, 2020
Dear Sir/Madam, Thank you for your positive rating. With reiterated thanks, The Management

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were absolutely brilliant. Always happy and ready to help. The hotels rooms are spacious and well laid out. Would recommend the hotel to anyone travelling to Mauritius,
Stayed 3 nights in Dec 2019
Response from PierrotB on Jan 8, 2020
Dear Sir/Madam, It`s delightful to note that you have had an enriching experience at our resort and we truly value your feedback as this will help our team members to continue to strive in providing personable, authentic stays for our guests. We look forward to having you back in the near future and thank you once again for your heartfelt comments. Kind regards, The Management

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book The Residence
A truly spectacular corner of Mauritius, with friendly and attentive staff, beautiful views and world class cuisine. 5* rating for a 5* hotel.
Stayed 6 nights in Dec 2019
Response from PierrotB on Dec 24, 2019
Dear Sir/Madam Our sincere thanks for expressing such amazing review on our property. We are delighted to read that you had such a pleasant time during your recent stay. It is a privilege to read your wonderful comments, which will undoubtedly be a source of motivation to each and everyone. We reiterate our thanks for your trust in our property and very much look forward to the pleasure of welcoming you back for other blissful moments in a near future. Thank you and kind regards. The Management

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel, very comfortable and beautiful beach.
Stayed 10 nights in Dec 2019
Response from PierrotB on Dec 24, 2019
Dear Sir/ Madam, We sincerely thank you for taking the time to write your elated comments. We are pleased to read that you have had special moments and thank you to mention what makes all the charm of our hotel. We reiterate our thanks for your trust towards The Residence Mauritius and look forward to the pleasure of welcoming you back to our shores in a near future. Thank you and best regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel!
Amazing hotel, truly a hidden gem. Staff very hospitable and friendly, room was amazing with ocean views. Free water sports was a nice touch. Nice gym, only lacking decent air con in the gym area. Food in the buffet was good, but the a la carte restaurant was great with Michelin level food. Highly recommended and will definitely return in the future
Stayed 6 nights in Dec 2019
Response from PierrotB on Dec 19, 2019
Dear Sir/Madam, We would like to thank you for taking the time to share your comments on Trip Advisor. We, at The Residence Mauritius, we take pride in serving our customer whilst ensuring to deliver the best services. Your kind words can only be the best motivation to our team who will always go to the extra mile to exceed our guests' expectations and we look forward to welcoming you back in a not too distant future. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get around and everyone was very kind
Stayed 2 nights in Nov 2019
Response from PierrotB on Dec 9, 2019
Dear Sir/ Madam We sincerely thank you for taking the time to write your comments. We are delighted to read that you have had special moments at our resort and also noted that our team members contributed in making your stay a memorable one. We reiterate our thanks for your trust in The Residence Mauritius. Thank you and best regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing , luxury hotel in a beautiful spot in the world. What’s not to like?
Stayed 1 night in Nov 2019
Response from PierrotB on Dec 9, 2019
Dear Sir/Madam, We thank you for sharing your review and it is very pleasing to read that you have had cherished moments at our resort. We noted your appreciation on the quality of our service, staff attitude and the overall facilities. We sincerely reiterate our thanks for your comments and look forward to the pleasure of welcoming you back in a near future. Warmest regards, The Management

10/10 Excellent

Verified traveler

Stayed 14 nights in Nov 2019
Response from PierrotB on Nov 25, 2019
Dear Sir/Madam, Thank you for your positive rating. With reiterated thanks, The Management

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Free water at the beach. No good possibilities to swim as the beach is roped off before the water becomes deep enough to swim.
Stayed 6 nights in Nov 2019
Response from PierrotB on Nov 25, 2019
Dear Sir/Madam, We thank you for sharing your feedbacks which will certainly assist us to improve our service standard. We are glad to read of your overall appreciation on your stay and on our team members. With reiterated thanks for your valuable comments and sincerely look forward to the pleasure of welcoming you back to our shores in a near future. Kind regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2019
Response from PierrotB on Nov 15, 2019
Dear Sir/Madam, Thank you for your rating. Kind regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an imposing structure built on a beautiful beach which goes off in both directions. The two restaurants offer buffet or a la carte and the staff fall over themselves to serve you. The staff in the spa are wonderful and help you to have the best experience from the moment you book, through the treatment and on to departure. The staff on the beach lay out your towels, bring water and look after you.
Stayed 9 nights in Oct 2019
Response from PierrotB on Nov 5, 2019
Dear Sir/Madam, We thank you for relating your holiday experience and are elated to read of your satisfaction of your stay at our resort. We are glad that you are still cherishing the good times you have had and are pleased to read that our team members have provided you quality service throughout your stay. We reiterate our thanks for your appreciation and look forward to the pleasure of welcoming you back to our shores in a not too distant future. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and on a lovely stretch of beach. I walked a couple of miles in both directions to check out the other hotels but I think The Residence is the best. I was very happy with my choice. There is a dress code for the men at dinner which seems pointless, but that's it's only flaw.
Stayed 13 nights in Oct 2019
Response from PierrotB on Oct 19, 2019
Dear Sir/Madam, Thank you for sharing your review following your stay at The Residence Mauritius. We are very appreciative of your kind comment and are delighted to note that you truly had an amazing time during your holidays. We thank you once again for your trust towards our property and sincerely look forward to welcoming you back for another wonderful experience. Warmest regards, The Management

8/10 Good

Vijay

Stayed 7 nights in Sep 2019

6/10 Okay

foodie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine you would not have thought it was 20years old. Well maintained.
Stayed 9 nights in Sep 2019
Response from PierrotB on Oct 11, 2019
Dear Sir/Madam, We thank you for your review and are glad to note of your overall appreciation on our resort. With reiterated thanks, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is warm and friendly. The location of the Hotel itself is excellent,right next to sandy beaches with clear turquoise blue waters. Water sports available on your doorsteps ...literally. Food is excellent
Stayed 6 nights in Sep 2019
Response from PierrotB on Sep 30, 2019
Dear Sir/Madam, We thank you for posting your wonderful review. We are glad to read your full appreciation on our resort and are pleased to read that you have been really impressed by our service quality and service oriented team members. We reiterate our thanks for your valuable comments and look forward to welcoming you back for other memorable moments. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do it
This hotel is not just the best value for money in Mauritius, I believe it might just be the best value for money in the world! The hotel and rooms are beautiful and the beach is amazing. If you are looking at this hotel and trying to make up your mind - look no further. You can thank me later!
Stayed 6 nights in Aug 2019
Response from PierrotB on Aug 12, 2019
Dear Sir/Madam, It’s a pleasure to read your amazing review. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming back at The Residence Mauritius in a near future. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for relaxation and to get away from it all. We mostly ate from the buffet which is very good with different themes every night (and good decoration to fit the theme !). We tried the Plantation restaurant one evening but didn't find anything we wanted on the a la carte menu. However, by pre-ordering we made use of the lunchtime menu.
Stayed 7 nights in Jul 2019
Response from PierrotB on Aug 5, 2019
Dear Sir/Madam, Thank you for sparing some of your precious time to share your holiday escapade. Your valuable comments and suggestions are so essential for us to measure and improve our service quality for our quest to excellence. We are delighted to note that you have had a nice time at our resort and truly appreciated all aspects of our resort. We reiterate our thanks for your valuable comments and look forward to hosting you in a not too distant future. Kind regards, The Management

10/10 Excellent

King Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2019
Response from PierrotB on Aug 3, 2019
Dear Sir/Madam, We thank you for your positive rating. With reiterated thanks, The Management

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fabulous. The staff were attentive,friendly and courteous. The property itself is gorgeous and we had a driver called Safiy who is attached to The Residence . He fetched us from the aurport and was our driver on some day tours. Courteous,patient and informative.
Stayed 8 nights in Jul 2019
Response from PierrotB on Aug 3, 2019
Dear Sir/Madam We thank you for choosing our resort for your holidays and for writing a review. We are delighted to read that you enjoyed your overall stay at our resort and it’s really motivating for our team members to receive such positive feedback We reiterate our thanks for your visit with us and the comments full of praises and sincerely look forward to have the opportunity to welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything I don’t like ground in room ( better parquet wood use) I don’t like the furniture it was simple There are many guests from arabica and there is no arabic tags on restaurant
Stayed 7 nights in Jul 2019
Response from PierrotB on Jul 27, 2019
Dear Sir/Madam, We thank you for posting your views following your recent stay at The Residence Mauritius. We certainly pay attention to our guest feedback, which will assist us in our continuous improvement towards quality service. We reiterate our thanks for the time you spared to bring these comments/suggestions and sincerely hope that you will give us the opportunity to welcome you back to our shores in a not too distant future. Best regards, The Management

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Jul 2019
Response from PierrotB on Jul 21, 2019
Dear Sir/Madam We thank you for your positive rating. Kind regards The Management

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Mauritius Trip
Beautiful oceanfront property!! Our room was fabulous! It was a ground floor ocean front colonial and it was like spending a week on the ocean - like a dream!! Breakfast was a grand spread and so was the dinner! I wish there were more vegetarian options in dinner, though! They even offered a complimentary stay beyond our checkout time as our flight was in late evening. The lonnnnnng beach has white sand and absolutely clean turquoise waters where you can swim safely! The butler (Ritesh), the receptionists (Aneesh and Bhavana), Plantation restaurant captain (Radhoa), Dining room captains (Varun, Rajesh and Ally) were fabulous people. I can suggest only one minor thing - don't charge for water bottle during lunch/dinner!! Would definitely recommend friends/family to stay at this resort. (Disclaimer: I neither work nor own any share of the property! I wish I owned!)
Stayed 6 nights in Jul 2019
Response from PierrotB on Jul 18, 2019
Dear Sir, We are pleased to read that you have truly enjoyed your stay at our resort. We are delighted to have such positive feedback and we shall endeavour to ensure that we continue to deliver the best quality service to our guests. We hope to welcome you back to our shores for another enchanted holiday experience. Warmest regards, The Management

10/10 Excellent

IDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 3 nights in Jul 2019
Response from PierrotB on Jul 17, 2019
Dear Sir/Madam We thank you for your positive rating and appreciative comments. With reiterated thanks, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019
Response from PierrotB on Jul 11, 2019
Dear Sir/Madam, Thank you for your rating. Kind regards, The Management

10/10 Excellent

Zana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from PierrotB on Jul 1, 2019
Dear Sir/Madam, We thank you for your positive rating. With reiterated thanks, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Elegant charming hotel with friendly staff anf beautiful beaches. Beautiful surroundings. This was our second stay. Only suggestion is that food can be improved.
Stayed 3 nights in Jun 2019
Response from PierrotB on Jun 24, 2019
Dear Sir/Madam, We are pleased to read that The Residence Mauritius has met your expectation and that you really enjoyed your stay at our property. Please be assured that your comment on our food quality has been taken into consideration for the upgrading of cuisine. We reiterate our thanks for choosing The Residence Mauritius for your holidays and we look forward to the pleasure of welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to be back!
Excellent location and the property ; and extremely good service. The reception; housekeeping ; restaurant staff have given by par the best service I have seen in any hotel. Very attentive and never needed to be told for anything. A special mention to the restaurant manager at plantation .. excellent food alongwith excellent service! Going to miss all of you! Can’t wait to come back! Exceeded our expectations
Stayed 8 nights in Jun 2019
Response from PierrotB on Jun 11, 2019
Dear Sir/ Madam, We sincerely thank you for taking the time to write your comments. We are enchanted to read that you have had special moments and that our team members were attentive to your needs throughout your stay. Thank you to mention what makes all the charm of our hotel, our team will be honoured to welcome you back for another enjoyable holidays. We reiterate our thanks for your trust in The Residence Mauritius. Thank you and best regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* Highly reccomend. One of the best hotels I've stayed at. We travelled a lot around Mauritius and the hotel seemed to be in one of the best beach spots....Unbelievable views of the Indian Ocean.
Stayed 6 nights in May 2019
Response from PierrotB on Jun 4, 2019
Dear Sir/Madam, We wish to thank you most sincerely for your recent stay with us and the time you have taken to share your comments. We are happy to read that you have had a nice time at our resort and truly appreciated all aspects of our resort. We believe in a culture of excellence and no doubt your valuable comments will be a boost up for us to consistently strive to get better and thank you for being our guest. We very much look forward to seeing you back next year and reiterate our thanks to you for having chosen the Residence Mauritius for your holidays. Kind regards, The Management

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great beach... and food in buffet and breakfast was delicious, outstanding. They upgraded me to Ocean View room... thank you! Very kind and friendly staff, speak multiple language, and they make sure to k ow yours!...
Stayed 2 nights in May 2019
Response from PierrotB on May 30, 2019
Dear Sir/Madam, We are very much delighted to read that you had a wonderful holiday at The Residence Mauritius and are elated to note of your appreciation on our beach, location, room, food quality and our team members, who always try to do their best and ensure a truly satisfying experience to our guests. We reiterate our thanks for choosing The Residence Mauritius for your holidays and sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable and unique experience in a not too distant future. Kindest regards, The Management

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very helpful staff, room clean and luxurious with endless toiletries, towels etc . The food was good but we made the mistake of booking only breakfast so as there are no other restaurants around except in the other hotels it was very expensive. If you like to be pampered and to have your own butler catering to your every need including running your bath then this is the place for you , if like us you don't want the constant offer of help , either put the do not disturb sign on the door ( it works most times ) ,or stay somewhere else! Seriously it is a lovely hotel right on the beach , there are trips available but not a lot to do otherwise.
Stayed 7 nights in May 2019
Response from PierrotB on May 27, 2019
Dear Sir/Madam Our sincere thanks for sharing your review after your recent stay with us. We certainly pay attention to our customer’s feedbacks and are very appreciative for their comments as it will prove very useful to help us enhance our existing standards. We are glad to read that overall you did enjoy your stay and your appreciation on our beach, facilities and service afforded by our team members. We reiterate our thanks for your trust towards The Residence Mauritius and look forward to the pleasure of welcoming you back to our shores in the near future. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent customer service throughout the hotel.
Stayed 9 nights in Apr 2019
Response from PierrotB on May 13, 2019
Dear Sir/Madam, Thank you for expressing your enjoyable experience at The Residence Mauritius. We are happy to read that you been embraced by our hospitality and reiterate our thanks for your review, We look forward to the pleasure of welcoming you back in a not too distant future. Thank you and kind regards, The Management

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, lovely location, excellent food and helpful friendly staff. The in room video was based on CDs that didn't work well and perhaps should modernise to streaming
Stayed 6 nights in Mar 2019
Response from PierrotB on Apr 8, 2019
Dear Sir/Madam, We thank you for your valuable comments and suggestions which are essential for us to measure and improve our service quality for our quest to excellence. We are very pleased to read that you enjoyed your stay very much and noted your appreciation on our hotel, the quality service provided by our team members. We would like to take this opportunity to reiterate our thanks for choosing our resort and look forward to welcoming you back to our shores in a near future. Thank you and kind regards, The Management