Ratings based on 706 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient to Roanoke

Posted Jan 22, 2018
Pros: Comfortable bed, desk attendants kind and courteous.
Cons: Squeaky elevators and door hinges.
Stayed here after an activity held in Roanoke. Convenient location, nice place to stay.
Comment from Hotel Management
Feb 14, 2018 by GM, Hotel Management
Dear Deb, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Troutville (Roanoke). Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Older facility being renovated

Posted Jan 11, 2018
Older facility being renovated, courteous staff, convenient location off Interstate. Good Value
Comment from Hotel Management
Jan 16, 2018 by GM, Hotel Management
Dear Guest, Thank you for staying with us and taking time to write a review. We hope to see you back !
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

convenient to interstate and restuarants

Posted Jan 6, 2018
Pros: we love TANYA, night time hostess we stay here often
Cons: in process of remodel
check in quick room cold..........outdoor temps in teens understandably took a while to warm
Comment from Hotel Management
Jan 6, 2018 by GM, Hotel Management
Dear S, Thank you for staying with us and taking time to write a review. I will share your comments with my team. We would like to welcome you back when you are in this region.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kingston,Tn.

Remodeling. So a little mess.

Posted Jan 5, 2018
In need of updating which they were doing. Remodeling. Would stay again.
Comment from Hotel Management
Jan 5, 2018 by GM, Hotel Management
Dear Karen, Thank you for staying with us and taking time to write a review. Remodeling is in progress. We would love to see you back when your travels bring you in this region.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia, PA

Posted Jan 3, 2018
The woman who checked me in was absolutely wonderful with her bubbly personality and can-do attitude. I wish I could remember her name.
Comment from Hotel Management
Jan 3, 2018 by GM, Hotel Management
Dear Stephanie, Thank you for staying with us and taking time to write a review. I will share your comments with my team.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good deal for the price

Posted Jan 2, 2018
Room nice but heat in room was difficult to manage. It was cold out and the lobby and public areas were cold. Lots of construction in the area which makes going out for eating/etc. difficult. The continental breakfast was not great but okay when considering the low hotel price. I would definitely stay here again at the same price.
Comment from Hotel Management
Jan 3, 2018 by GM, Hotel Management
Dear Cindy, Thank you for staying with us and taking time to write a review. We hope to see you when your travels bring you back in this region.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the interstate.

Posted Dec 31, 2017
We were looking for a place to sleep on route to our final destination. The hotel had a great reviews and we found them to be accurate. The staff was friendly and the room was clean and quiet. We would stay again
Comment from Hotel Management
Jan 1, 2018 by GM, Hotel Management
Dear Guest, Thank you for staying with us and taking time to write a review. I will share your feedback with my team. We hope to see you back whenever you are passing through our region.
4 out of 5
Recommended
for Everyone
by A verified traveler

No frills. Clean. Polite staff.

Posted Dec 1, 2017
This Red Roof is on the Interstate. But it's quiet. They're currently doing needed renovations in lobby. In the rooms, the mattresses are new but the rooms overall are beginning to feel dated. The staff is friendly and efficient. Basically, it's a bargain and I would recommend.
Comment from Hotel Management
Dec 1, 2017 by GM, Hotel Management
Dear Guest, Thank you for staying with us and your review.
4 out of 5
by A verified traveler

Posted Nov 26, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017 by JP, Hotel Management
Dear Guest, Thank you for staying with us and your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fine stop-over for the drive home

Posted Nov 25, 2017
Pros: Location, quiet, safe.
Cons: Breakfast bar, but that really doesn't matter.
I like having this particular hotel as a reliable stopover when driving from TN to PA. Dogs stay for free, though I didn't have one with me this trip. Safe, clean, nearby good coffee place. Free continental breakfast is pretty barebones unless you like toast & cereal. Anyway, safe & quiet location. My room had a crying baby in the room next door so the nice desk person found me a different in a less filled part of the hotel.
Comment from Hotel Management
Nov 27, 2017 by GM, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us during your travels. I and my team are happy to know that you enjoy staying with us during your travels. We look forward to seeing you back whenever you pass through Roanoke Valley.