Ratings based on 648 Verified Reviews

3.8 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Troy,Mi

Penthouse with friends

Posted Sep 12, 2017
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Weekend getaway

Posted Sep 7, 2017
I felt that the decor was outdated. There were aged stains in the chairs, carpet and couch old. The thermostat and air system was ancient. I had to ask how to work it. The bed was awesome! Good shower. The breakfast was very good and the service was great.
Comment from Hotel Management
Sep 8, 2017 by Hotel Management, Hotel Management
We appreciate you taking the time to share your feedback about your stay with us. We are working on getting all carpet, couches and chairs cleaned. We apologize for any inconvenience and we hope to renovate little by little very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto. Ontario

Nice hotel close to all shopping mall, restaurant

Posted Sep 5, 2017
Pros: Location and facilities, staff and rooms
Cons: A/C was very noisy, and some lights was flickering. Maintenance have to improve and need some extra Pillows and blankets in each rooms.
Location: Nice location, nearby all highways,close to all shopping mall and restaurant, Quit area
Nice staff Specially ASMEHAN and DIAMOND, Very help full and always ready to help , enjoyed my children to all facilities such as swimming pool, hot tub and GYM very huge parking and it is very comfortable to park your car in front of your suit.
Comment from Hotel Management
Sep 8, 2017 by Hotel Management, Hotel Management
Thank YOU for providing such a detailed review about your experience at the Hawthorn Suites Troy. We value your feedback and we are happy to hear that you enjoyed the suite and that you had a great time with your family. We hope to see you all back real soo!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious Room

Posted Aug 30, 2017
Lots of room. Quiet area and convenient access. loved the full kitchen
Comment from Hotel Management
Sep 1, 2017 by Hotel Management, Hotel Management
We appreciate your feedback about your experience at the Hawthorn Suites Troy! We are happy to hear that you enjoyed your stay and we hope to see you again at the Hawthorn Suites Troy!
4 out of 5
Recommended
for Everyone
by A verified traveler from Holland, MI

Excellent place to stay in Detroit area

Posted Aug 24, 2017
Very spacious and comfortable. Everything you could ask for in a stay away from home.
Comment from Hotel Management
Aug 25, 2017 by Hotel Management, Hotel Management
Thank you for being our recent guest at the Hawthorn Suites Troy! We are so happy that you enjoyed your stay and we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa

Nice place

Posted Aug 23, 2017
Clean and comfortable good free breakfast and happy hour food
Comment from Hotel Management
Aug 25, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback about the Hawthorn Suites Troy! We are happy that you were able to take advantage of the complimentary dinner & drinks every Monday-Wednesday!
5 out of 5
by Joyce

Best Stay

Posted Jul 23, 2017 on Hotels
We stayed 2 nights because of location, courteous staff and comfort
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
We appreciate you taking the time to share your experience at the Hawthorn Suites Troy. We are happy to see that you enjoyed your stay, the staff, and the suite! We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
Thank YOU for taking the time to rate the Hawthorn Suites Troy! We would love to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all companies

Posted Jul 15, 2017 on Orbitz
Good hotel to stay with family. Nice quality breakfast served every morning
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
It was a pleasure having you and your family as our guests. We appreciate you taking the time to share a review about your stay at the Hawthorn Suites Troy. I will pass along the good breakfast feedback to the staff!
3 out of 5
by A verified traveler

Posted Jul 14, 2017 on Hotels
Physical condition is the property is out dated and there was significant highway noise. Wifi was extremely slow.
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your experience with us. We are working on coming up with a plan to re-paint or renovate the exterior of the property. Your feedback is greatly appreciated. We hope to see you again!