Ratings based on 642 Verified Reviews

3.8 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Troy,Mi

Penthouse with friends

Posted Sep 12, 2017
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Weekend getaway

Posted Sep 7, 2017
I felt that the decor was outdated. There were aged stains in the chairs, carpet and couch old. The thermostat and air system was ancient. I had to ask how to work it. The bed was awesome! Good shower. The breakfast was very good and the service was great.
Comment from Hotel Management
Sep 8, 2017 by Hotel Management, Hotel Management
We appreciate you taking the time to share your feedback about your stay with us. We are working on getting all carpet, couches and chairs cleaned. We apologize for any inconvenience and we hope to renovate little by little very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto. Ontario

Nice hotel close to all shopping mall, restaurant

Posted Sep 5, 2017
Pros: Location and facilities, staff and rooms
Cons: A/C was very noisy, and some lights was flickering. Maintenance have to improve and need some extra Pillows and blankets in each rooms.
Location: Nice location, nearby all highways,close to all shopping mall and restaurant, Quit area
Nice staff Specially ASMEHAN and DIAMOND, Very help full and always ready to help , enjoyed my children to all facilities such as swimming pool, hot tub and GYM very huge parking and it is very comfortable to park your car in front of your suit.
Comment from Hotel Management
Sep 8, 2017 by Hotel Management, Hotel Management
Thank YOU for providing such a detailed review about your experience at the Hawthorn Suites Troy. We value your feedback and we are happy to hear that you enjoyed the suite and that you had a great time with your family. We hope to see you all back real soo!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious Room

Posted Aug 30, 2017
Lots of room. Quiet area and convenient access. loved the full kitchen
Comment from Hotel Management
Sep 1, 2017 by Hotel Management, Hotel Management
We appreciate your feedback about your experience at the Hawthorn Suites Troy! We are happy to hear that you enjoyed your stay and we hope to see you again at the Hawthorn Suites Troy!
4 out of 5
Recommended
for Everyone
by A verified traveler from Holland, MI

Excellent place to stay in Detroit area

Posted Aug 24, 2017
Very spacious and comfortable. Everything you could ask for in a stay away from home.
Comment from Hotel Management
Aug 25, 2017 by Hotel Management, Hotel Management
Thank you for being our recent guest at the Hawthorn Suites Troy! We are so happy that you enjoyed your stay and we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa

Nice place

Posted Aug 23, 2017
Clean and comfortable good free breakfast and happy hour food
Comment from Hotel Management
Aug 25, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback about the Hawthorn Suites Troy! We are happy that you were able to take advantage of the complimentary dinner & drinks every Monday-Wednesday!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay for a large Bridal Party

Posted Jul 9, 2017
Great Experience!! highly recommend booked this for my sister and her entire bridal party. everyone was happy, comforatable and had a great time!!
Comment from Hotel Management
Jul 10, 2017 by Hotel Management, Hotel Management
Thank you for being our recent guest at the Hawthorn Suites Troy! We are so to hear that you, your sister and your friends had a great time!
2 out of 5
by A verified traveler from s

Posted Jun 30, 2017
Living room furniture is old. Carpet is outdated. No ironing board in room. I would not stay there again.
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
Thank you for being our guest. We are currently working on getting a company out to the hotel to clean the carpets & furniture in all suites. There is an ironing board in every room behind the front and I apologize that you were not told that information.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable Visit

Posted Jun 29, 2017
Enjoyed our stay. Pleasant staff and location. We would definitely book this hotel again.
Comment from Hotel Management
Aug 11, 2017 by Hotel Management, Hotel Management
Thank you for being our guest at the Hawthorn Suites Troy! We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again.
5 out of 5
by A. Monty from Toronto, On

Another great stay at Hawthorn

Posted Jun 24, 2017 on Hotels
Great room, great breakfast, great stay.
Comment from Hotel Management
Jun 27, 2017 by Hotel Management, Hotel Management
Thank you for being our guest at the Hawthorn Suites Troy! We hope to see you again soon!