Ratings based on 220 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids MI

A great place to stay!

Posted Sep 15, 2017
A really nice hotel within minutes of everything you need. Check in was super quick and easy. Staff was very friendly. The hotel, room and breakfast areas were very clean and fresh! I would stay there again and would recommend it to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
The staff was very friendly would definitely stay there again thanks for making us fell welcome
3 out of 5
by A verified traveler from Grand Rapids

Hotel was nothing exciting.

Posted Aug 30, 2017
The toilet seat was not cleaned! And the breakfast was not hot.
5 out of 5
Recommended
for Everyone
by A verified traveler

great comfortable stay

Posted Aug 24, 2017
Pros: comfort and friendly staff
Went to a show at DTE and stayed the night here. Very easy to get to the venue and the hotel surprised us with their warmth and comfort. Breakfast was above average. The room and grounds were very clean and bright. I liked the room darkening shades.
3 out of 5
by A verified traveler from ann arbor michigan

Not impressed with amenities given Hampton next do

Posted Aug 24, 2017
Pros: Proximity but will choose Hampton right next door next time
Cons: Breakfast, education to staff on food prep, safety and ongoing maintenance especially during busy time of breakfast.....big turnoff
Location: That's why we came to this hotel.
Picked hotel because of proximity and breakfast. Not impressed with breakfast nor care staff took to prepare, serve, maintain cleanliness and food prep safety. Door to kitchen left open, cross contamination with utensils. Garbage so overflowing, floors not maintained. Big turn off. Will choose Hampton right next door..
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Very modern and clean hotel!

Posted Aug 23, 2017
Very nice hotel. Very clean and fast check in and check out. Great free breakfast. Would definitely come back here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from grand rapids, MI

Posted Aug 17, 2017
very helpful friendly front staff. Great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

Convenient, Clean & Renovated

Posted Aug 17, 2017
Pros: The staff!!
Location: Tons of things to do nearby - the mall and multiple restaurants were within walking distance and DTE Music Theatre was just a short drive away.
It was a quick stay for us, but the staff was phenomenal from start to finish. Our room was newly renovated and very clean.
4 out of 5
by William

Descent Place to Stay

Posted Jun 19, 2017 on Hotels
Good stay, no complaints except there were no linens for the sleeper sofa. Front desk provided the missing linens.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2017 on Hotels