Ratings based on 383 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from traverse city mi

Worst hotel I've ever been in

Posted Jan 19, 2018
No housekeeping, front fest not in appropriate uniform, breakfast person rude, elevator was very dirty,breakfast person was rude, and I used to help run a hotel...this is by far the worst place I have been in, will NEVER BE BACK AGAIN
3 out of 5
Recommended
for Everyone
by A verified traveler from troy, Mi

It was ok

Posted Jan 10, 2018
When I got there check in was quick and easy! Problem came in when we got in the room, there was only 1 towel. And we had a king bed and a full pull out couch.. the mattress for the pull out was disgusting and there was absolutely no bedding in the room for it, had to go down stairs the guy hands over 1 pillow, 1 sheet, 1 pillow cover and a thin blanket as if you were in the hospital.. then after going back up to the room we discovered dirty towels under the couch and under the bed! This is absolutely disgusting! And it was 104$ for the night! I most likely wouldn’t stay here again! And the maids in the hallway were talking horrible about the customers staying in the hotel! Very very bad experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 25, 2017
Pros: Great breakfast
Cons: More comfortable beds.
Nice hotel with friendly staff. Great breakfast. Clean rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Dec 15, 2017
The hotel was very close by where our meeting was. The staff was very friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Estero, FL

Six Days in Cold Troy, MI

Posted Dec 7, 2017
We stayed at the Quality Inn for six days visiting family and friends for Thanksmas. The hotel was clean and the breakfast was great! Good place to stay at a reasonable price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Short stay

Posted Nov 7, 2017
Pros: friendly staff, good location, great breakfast
Cons: clean the rooms. mine reeked of old tobacco and I was unable to open the window for fresh air
Location: close to shopping
clean hotel, very nice staff. outdated room and reeked of old smoke.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for us!

Posted Oct 16, 2017
Hot breakfast was FANTASTIC!! Work out room was adequate.
5 out of 5
by norman

This traveler left a rating score only Posted Oct 16, 2017 on Hotels
5 out of 5
by PAUL

Place to come back to

Posted Oct 16, 2017 on Hotels
We needed a comfortable hotel not too far away from the hockey tournament where our granddaughter was playing. This hotel was just fine. Somewhat older but in good repair. Everything about the room was good. The breakfast was superb; never had a free breakfast like that before. The hotel is at the end of a quiet cul de sac so no road noise at all. Price was a relative bargain.
4 out of 5
by Ann

This traveler left a rating score only Posted Oct 12, 2017 on Hotels